Via Dei Cappuccini 19, Via Veneto, 00187 Rome, Italy
#432 of 978 hotels in Rome
Guests' ChoiceBased on 675 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.5
Facilities
8.2
Staff
9.2
Value for money
8.1
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 September 2025
Lorenzo
United StatesVery clean and the staff was very kind and helpful.
Stayed in September 2025
Reviewed: 29 August 2025
Antranig
United StatesNo bell boy, ten steps to the room carrying luggage wasn’t fun. Room was kinda small. We had dinner included in our room rate paid in advance only to find out that our menu choices was limited knowing there was another menu with better options was irritable and kind of discriminatory
Good location close to attractions, shopping and restaurants. Room was clean staff friendly and helpful. Included breakfast was good dinner was okay
Stayed in August 2025
Reviewed: 28 August 2025
Louise
AustraliaUnfortunately we were on the 3rd floor which is directly underneath some form of restaurant / dining area, meaning we struggled to sleep because of noise of the constant scraping of chairs on the floor, and noise of guests. Made it difficult to sleep at times.
Lovely location and nice rooms, friendly staff and good breakfast selection.
Stayed in August 2025
Reviewed: 20 August 2025
Glenn
AustraliaCozy and very lovely staff Alex was so helpfully and kind
Stayed in August 2025
Reviewed: 19 August 2025
Adam
United KingdomFixed shower head....no hand held shower...but shower cap was provided
Very helpful staff, nice breakfast, quaint decor.
Stayed in August 2025
Reviewed: 18 August 2025
Paul
United KingdomHotel is getting a little dated. Rooms are small and some don't have a fab view. Hotel is so good we wished the bar could be updated as it's a small enclosed room. That aside, even with these comments they all didn't detract from a superb stay.
Location is perfect for short walks to all the main tourist attractions in addition to a main square where you can catch a bus (tourist bus) to all destinations of interest. The rooms are small but clean and tucked away so it's nice a quiet at night (no traffic or human noise). Breakfast is continental which made a nice change for us from the usual 'full English' although there is scrambled egg and small bacon cuts from a hot plate. We went half board and wow were we pleased we did that. The food in the hotel is fab and possibly the best pizza we've eaten. It took away the challenge of being a tourist and going around the plethora of restaurants that try to entice you in to pay over the odds. I would thoroughly recommend going half-board. After a long day of sightseeing it was so nice to go back to the hotel for some amazing food on the roof-top terrace which then only had a few meters to our rooms. What has to be mentioned are the superb friendly staff. Simply brilliant which made our stay so much more enjoyable. As we left we all said good-bye which isn't something we normally do, but wanted to. You won't go far wrong by choosing this hotel.
Stayed in August 2025
Reviewed: 18 August 2025
Marija
CroatiaDuring our stay there was always some strange smell in the room. At the dinner, waiters could be a little more considerate of Halfboard guests.
Room is really big, bathroom is beautiful. Everything is super clean and immaculate. Shoutout to maids. Staff at the reception is really kind. Location is perfect, metro and bus station are really close. Breakfast and dinner are ok, nothing special.
Stayed in August 2025
Reviewed: 16 August 2025
Almaree
South AfricaFriendly staff,great restaurant, value for money and great location
Stayed in July 2025
Reviewed: 12 August 2025
Meredith
United StatesThe cappuccinos were amazing!!! Staff was cery friendly and helpful!!!
Stayed in August 2025
Reviewed: 31 July 2025
Gerard
IrelandBreakfast
Location -
Stayed in July 2025
Reviewed: 23 July 2025
Jason
United KingdomSo so hot air con worked to a point but rome is so hot in the summer
Location
Stayed in July 2025
Reviewed: 22 July 2025
Almaree
South AfricaLift was a bit small but easy enough to take the stairs.
Friendly staff made us feel very welcome, clean, comfortable with a lovely restaurant. Breakfast had a great variety and was delicious. Rooms are a nice size, great location within 10 min walking distance of Trevi fountain, very reasonably priced. We will be back.
Stayed in July 2025
Reviewed: 21 July 2025
Mark
MaltaRoom a bit tight
Room was well furnished and clean. Breakfast was good. Staff were helpful.
Stayed in July 2025
Reviewed: 16 July 2025
Lia
United StatesThe interior is a bit dated but the real issue and danger is the bathroom! It is very big and new but very uncomfortable. There is very little counter space, no hooks even to hang the hotel towels. The tub is very slippery, even dangerous. More importantly, there is an additional hand-held shower head and hose which sits on the bottom of the tub. It prevents you from getting fully under the shower, it is a tripping hazard, and even if you want to use it, there is no place to hook the shower head to wash your head with it. The floor of the tub and bathroom is also slippery and requires caution. The room also offers very little surface or hooks to leave your things. Not recommended for anyone elderly or with mobility issues!
The hotel has great location. All the staff is very kind. The room was not small, everything was very clean and the breakfast offered something for everyone.
Stayed in July 2025
Reviewed: 5 July 2025
Ziad
CanadaElevator was too small & slow, but that's natural maybe in old buildings.
The Staff especially Patricia at the front desk, she was very helpful and pleasant during both our stays....
Stayed in June 2025
Reviewed: 30 June 2025
Ninos
United StatesFirst floor room is right above the kitchen, so alot of noise in the mornings
Cleanliness and staff were great
Stayed in June 2025
Reviewed: 18 June 2025
Terri
United StatesRoom we’re a little small
The staff was very helpful and the roof top restaurant was amazing
Stayed in June 2025
Reviewed: 25 May 2025
Salome
IsraelGreat location, right above the Spanish stairs, close to everything and very beautiful location in general! We had the Deluxe room with stairs in the room which was really cool and a beautiful view from the window, the bad was very comfortable too! breakfast was classic! great coffee and cheez and some pastry too the stuff were amazing and so kind!
Stayed in May 2025
Reviewed: 9 May 2025
Helen
United KingdomLimited options at breakfast and the bar service was hit and miss.
Good location - easy walking distance to most of the main sites. Small comfortable rooms. Helpful friendly reception staff. Nice roof terrace (when open).
Stayed in May 2025
Reviewed: 5 May 2025
Cristina
RomaniaExcelent locafion and very quiet at night. Good room service. Good food,, breakfast was with everything you need.
Stayed in April 2025
Reviewed: 3 May 2025
Patrick
United StatesBiggest thing was steps on floor to get to our room. Awkward for hauling luggage and harder when you’re tired later in day.
Very good location. Staff extremely friendly and helpful. Very convenient to metro and some good, inexpensive restaurants within a couple of blocks. A couple of minor quirks - some steps on your floor to get to room, doors which dont automatically lock on closure but need to be locked with your key. But overall, a very good place to stay.
Stayed in April 2025
Reviewed: 29 April 2025
Fion
United KingdomLocation
The room was nicer than we expected. The staffs were very friendly. We enjoyed our stay.
Stayed in April 2025
Reviewed: 14 April 2025
James
United KingdomA gym would be nice.
The location was excellent, the food was great and the staff were very helpful.
Stayed in April 2025
Reviewed: 14 April 2025
Allyse
United StatesSmell of the sanitizer or something that lingered in the room.
Great location. Needs refrigerator and kettle in the room for convenience.
Stayed in April 2025
Rio de Janeiro, Brazil
Freiensteinau, Germany
Flintsbach, Germany
Mělník, Czech Republic
Caxias do Sul, Brazil
Taipei, Taiwan
Corvara in Badia, Italy
Königsbrunn, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content