Via del Grande Archivio 8, Naples Historical Centre, 80100 Naples, Italy
#57 of 198 hotels in Naples
Guests' ChoiceBased on 437 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.5
Staff
9.2
Value for money
8.1
Free WiFi
7.8
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End of dialog contentReviewed: 30 August 2025
Ramzi
Israel*Highly Recommended Hotel!* We stayed at the hotel for several nights and had a wonderful experience. The hotel is clean and well-maintained, the breakfast is excellent and varied, and the atmosphere is very pleasant. The entire staff was kind and helpful, and a special thank you to Barbara who was simply amazing – professional, patient, and went above and beyond to assist us. We truly appreciate it 🙏🏻 Highly recommended and we’d be happy to return!
Stayed in August 2025
Reviewed: 30 August 2025
Marion
United KingdomEverything was great
Great location, room was lovely and so were the staff
Stayed in August 2025
Reviewed: 27 August 2025
Stephen
AustraliaThe forcourt area was tired but in general okay
The location was central in the centre of the old area with abundant shops and restaurants
Stayed in July 2025
Reviewed: 25 August 2025
Andreas
SwedenThe pillows. Too flat.
Perfect location right next to Spaccanapoli. Okay breakfast and clean rooms. Everything you need for a stay in Naples.
Stayed in August 2025
Reviewed: 17 August 2025
Rollin
United StatesPlace was kept up very nicely, and the people were awesome. Breakfast was wonderful, also as were the breakfast staff! Location was also awesome - just up 1 block and you were at the best shopping and sightseeing areas.
Stayed in August 2025
Reviewed: 14 August 2025
Susan
AustraliaWe loved our stay here. The location was great in the heart of the historic town.
Stayed in August 2025
Reviewed: 14 August 2025
Jennifer
CanadaLocation
Stayed in August 2025
Reviewed: 13 August 2025
Thomas
United StatesGreat Location. Good Value. Clean
Stayed in August 2025
Reviewed: 6 August 2025
Laura
AustraliaNothing
Overall it was in a good location, within walking distance from all major attractions, the staff were very friendly and helpful.
Stayed in August 2025
Reviewed: 27 July 2025
Nathalie
CanadaNeither of these comments are directly related to the hotel, but did effect our stay. The street leading to the hotel was very narrow, so one taxi driver dropped us off at the bottom of the street so we needed to lug our suitcases to the hotel for about half a block. And another taxi had a slight accident trying to get up the street. Also, while the hotel was beautiful, there were homeless people in the front area of the hotel, some would sleep there while others would ask us for money every day. While this is not a hotel issue, it did make us cautious every time we walked out of the hotel.
The hotel was beautiful. The rooms were a great, spacious for Italy standard and also very comfortable beds & pillows. The AC also worked well. The decor in the hotel is also beautiful and the entire hotel is very clean. From the rooms to the shared spaces. The breakfast was also very good with many selections of hot and cold buffets. As for location, it was just steps away from Spaccanapoli, with great restaurants & shopping nearby.
Stayed in July 2025
Reviewed: 25 July 2025
Andrea
CanadaBreakfast could be improved.
Stayed in July 2025
Reviewed: 25 July 2025
Kishene
South AfricaLocation, clean. The receptionist that checked us in was AMAZING!!!
Stayed in July 2025
Reviewed: 19 July 2025
Kari
FinlandVery elegant hotel with an excellent location. Highly recommended.
Stayed in July 2025
Reviewed: 14 July 2025
Adrienne
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 July 2025
Lisa
United StatesNothing. Beautiful spacious rooms with very comfortable beds. We will stay here again on our next visit to Naples.
Best variety of breakfast items. The quiche was amazing. Fresh bakery products, yogurt, meats and cheeses. Something for everyone. The location was ideal for being in the city center but not noisy. And easy to get to by taxi from the airport.
Stayed in July 2025
Reviewed: 5 July 2025
Carolyn
AustraliaNothing.
The hotel is located in the heart of everything and the room is very comfortable. The staff were very helpful with our car parking.
Stayed in June 2025
Reviewed: 3 July 2025
Florida
United StatesSafe did not work. We asked for a boxed breakfast because we had to go to the airport, but only got coffee and yugurt.
The staff was very nice. The room was beautiful. The location was away from the center, but within walking distance to all the restaurants.
Stayed in May 2025
Reviewed: 29 June 2025
Liane
United KingdomThe mattress was a big hard for me - but I appreciate this is a very personal thing and it would suit many people!
Excellent location in the heart of the historic centre so walkable to lots of places of interest and eateries. Staff were friendly and helpful. Large, beautiful room and great facilities. Breakfast was very good.
Stayed in June 2025
Reviewed: 24 June 2025
Joe
United KingdomNice big room with a great sized bathroom
Stayed in June 2025
Reviewed: 19 June 2025
Daniela
Australiathe mattress is a bit old and should be replaced as it sinks in the middle. however I slept well enough
excellent location next to historical center and many important monuments ands museums the room was very comfortable and quite considering how noisy Naples streets are. breakfast was also quite good
Stayed in June 2025
Reviewed: 19 June 2025
Stefano
United KingdomNothing against the property, but the square in front during the night is a bit doggy. The breakfast needs some improvement.
The location, directly next to Spaccanapoli and the main attractions.
Stayed in June 2025
Reviewed: 12 June 2025
Richard
United StatesNothing, the ac could have been a little stronger
Nice building, great location
Stayed in June 2025
Reviewed: 10 June 2025
David
United KingdomNothing-it was all good.
Close to city centre. Exceptionally clean. Nice breakfast.
Stayed in June 2025
Reviewed: 10 June 2025
Guðbjörg
IcelandThere was no hair condition in the bathroom
Good location and everything about this hotel is nice
Stayed in June 2025
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