Hodnocení – Residence Molino - Holiday Apartments

Dear Dana, thank you for your feedback and for appreciating both the friendliness of our staff and the swimming pool area. We are sorry to hear that some aspects of your stay did not fully meet your expectations. We would like to clarify that Residence Molino, offering independent holiday apartments rather than traditional hotel-style services. This concept is designed to give our guests greater privacy, flexibility, and the freedom to organize their stay as they prefer. All our apartments are equipped with kitchenettes, private terraces or balconies (your apartment with lake view), and air conditioning. Guests also have access to a wide range of facilities, including a large outdoor swimming pool with plenty of sunbeds and parasols, a relaxation and coworking area, a small indoor gym and outdoor fitness area, a massage room, private covered parking, EV charging stations, and direct access within a short walk to the lake, restaurants, bars, and supermarkets. Daily assistance, reception, and an always-active information office are also available to ensure comfort and support throughout the stay. Regarding pricing, please note that your stay took place at the high season, when demand around Lake Garda is at its highest. Our prices are always aligned with current market conditions and the services we provide. We sincerely regret not having had the opportunity to discuss your concerns during your stay, as our team is always available to assist and ensure our guests feel comfortable. Thank you again for choosing us. We truly hope to welcome you back in the future, perhaps at a different time of year, so you can fully enjoy the relaxing atmosphere and facilities of Residence Molino. Kind regards, Residence Molino Family

Dear Dana, thank you for your feedback and for appreciating both the friendliness of our staff and the swimming pool area. We are sorry to hear that some aspects of your stay did not fully meet your expectations. We would like to clarify … Zobrazit více

Dear Jiri, Thank you so much for your review! We are really happy that you enjoyed the pool, the equipped kitchen and our location close to Garda and restaurants. It is always a pleasure to hear that our guests had a great family holiday. We hope to see you again soon!

Dear Jiri, Thank you so much for your review! We are really happy that you enjoyed the pool, the equipped kitchen and our location close to Garda and restaurants. It is always a pleasure to hear that our guests had a great family holiday.… Zobrazit více

Dear Jedličková, We thank you very much for your positive review. We are pleased to know that you appreciated our garden, the cleanliness of the swimming pool and the quiet atmosphere of our Residence, particularly suitable for families with children and couples. We are also happy that you found the mattresses comfortable and that the cleanliness met your expectations. Our staff constantly strives to ensure a pleasant stay for our guests and we are happy that you appreciated their friendliness. It is a pleasure to know that our property, located a few steps from restaurants, bars, the lakeside promenade and the beach, was to your liking. Thank you for highlighting the availability of towels and bed linen. We hope to soon have the opportunity to welcome you back to our facility.

Dear Jedličková, We thank you very much for your positive review. We are pleased to know that you appreciated our garden, the cleanliness of the swimming pool and the quiet atmosphere of our Residence, particularly suitable for families w… Zobrazit více