Shower room quite small, lack of power points in room.

Very clean, very friendly staff / owners, great location for town centre, good secure parking for motorcycles.

Stayed in August 2025

Tea / coffee facilities in the room would have been useful

Everything. Family and staff couldn’t have been more welcoming and friendly and helpful.

Stayed in August 2025

The hotel felt very relaxed and homely. It lacked the big spacious lobby of other hotels but that was of no consequence. The reception and waiting staff were very pleasant and the room comfortable - quite too and with a superb location.

Stayed in August 2025

Nothing - it was a perfect night away.

The hotel is a family run business with a warm and welcoming feeling. The staff were brilliant and nothing was too much trouble for them. We went for the opera and the location was fantastic. Breakfast was good - especially if you like pastries and cakes.

Stayed in August 2025

Null

Perfect servis, very pleasant atmosphere, super staff!!

Stayed in August 2025

Charmingl boutique hotel in the center, few minutes walking distance from Arena. Lovely decor. Great stuff.

Stayed in August 2025

Family run hotel and service always with a smile. Very pleasant stay

Stayed in August 2025

Extremely helpful, friendly staff

Stayed in August 2025

Small family run hotel. Vintage design. Comfortable room with beautiful bathroom. Friendly and helpfull owners and personel. Good breakfast. Great location, 10 minutes walk to the Arena and old town.

Stayed in August 2025

Easily accessible, 10 mins walk from train station, 5 mins walk to the arena! Staff were really friendly and super helpful

Stayed in August 2025

This is a truly wonderful, family-run hotel with a great atmosphere and beautiful surroundings. The rooms were spotless, the breakfast was absolutely delicious, and the overall energy of the place made us feel relaxed and at ease. We had a lovely stay and would gladly return!

Stayed in August 2025

Everything is being very good

Stayed in August 2025

Great staff!! Feels like family

Stayed in July 2025

I go to Verona several times a year and this was the first time at this hotel. I usually stay across the street but this time around, because it was more a spur of the moment trip, the usual places were not available. I was a bit disappointment about the value for money ratio because for the same price I have stayed in more modern hotels, with powerful A/C, with better breakfasts and with a more comfortable bathroom (although I now have a bruise as a souvenir from the radiator in the bathroom!) Housekeeping - The housekeepers on the 3rd floor were rude, in stark contrast with the family running the hotel. A/C - The A/C is weak. It took over 4 hours to cool down the room to be able to sleep. Also, the A/C system is a bit peculiar: turn the switch to the sun icon if you want cold air and to the snowflake if you want the heating on. (That is, they wired the HVAC system thinking of the season you are in, rather than of the type of air you want to get. Unusual!) The A/C is off during the morning until the housekeeping staff finishes their work. Beds - The beds are not particularly comfortable, but that´s quite common in local Italian hotels. Bathroom - My bathroom was a narrow strip and a slipping hazard after a shower, because the shower curtain didn't reach down to the floor, and water got to the floor around the shower plate, making the bathroom floor around the shower very slippery. Breakfast - The breakfast selection is a "sugar-fest". The only choice of protein is a hard-boiled egg. Steps!!!! - It didn´t bother me, but this hotel, because it is in an old building, is not ideal for low-mobility guests. There are steps to manage to get from the front desk to the elevator; more steps to get from the elevator to the rooms, and steps to get from the front desk to the breakfast room. Sure, there are not a lot to climb at a time, but enough to make it a health hazard and of course, annoying if you have heavy luggage.

Location - half-way between the train station and the city center (10 min). It's a family business, and everyone at the front desk is extremely kind and helpful. They go out of their way to make your stay as good as possible. The room was large. Very clean.

Stayed in August 2025

Very good location, 5 minutes to the arena, free parking, friendly and helpful staff.

Stayed in August 2025

Wonderful, friendly family atmosphere. So much nicer than a corporate hotel chain.

Stayed in July 2025

Breakfast with less selection

Service is good.

Stayed in July 2025

Perfect location just 5-10 minutes walk to Arena Excellent service in Hotel

Stayed in July 2025

Bathrooms needs updating -

The owners and all the staff are excellent & such genuine people. They really made us feel like we are part of the family ! The breakfast was amazing all the cakes were so delicious. We would definitely come back and would highly recommend this family run hotel .

Stayed in July 2025

No comments

Location and staff

Stayed in July 2025

Only one small comment - I didnt like the huge mirror facing the bed!

The location of the hotel is absolutely ideal - and their welcome warm and extremely helpful. The breakfast was superb! The room ( a single person booking) was small, the bathroom tiny, but had everything needed Most important - it was quiet and clean.

Stayed in July 2025

Air con not good enough !

Location , very friendly and helpful staff

Stayed in July 2025

Everything was amazing. The staff was very friendly and helpful. They gave us great tips for dining etc. The Albergo is in a great location to explore Verona. The breakfast was great too.

Stayed in July 2025

Nothing

A charming family hotel with a wonderful location. We were here for the opera festival. A gentleman greeted us warmly at the entrance. Overall, the staff was very friendly, and I felt right at home. That night, I fell ill, and a lovely woman named Francesca helped me recover. Thanks to her, I felt better the next day. I'd like to thank her again. I wish her and her lovely family a healthy and happy life.

Stayed in July 2025