Reviews of Alloggio Agrituristico Conte Ottelio

dear Mr. while I read your divine comedy, I am laughing, I swear when I see a rating that is not good I sometimes cry, but not this one. I've been offering hospitality to people like you who go dancing at the milonga for more than 10 years, but have I ever had a customer like this, bad me? Maybe my problem is being too good. As regards the reliability of reservations, in 10 years it has happened that I have had problems in the rooms, breakage problems, but you or others cannot know, do you know in how many rooms I have had to replace pieces of wooden flooring or shower taps that do they give in at the last moment? but I have always warned well in advance, it is certainly not in my interest not to host people, I am also writing this to you, just to make you understand who I am and what relationship I have with customers: on 8 December 2021 my mother passed away, I have the accommodation next to the house, many people advised me to close and let out the people who were inside due to the serious loss that had struck me, but I decided to leave everything as it was, also because they were customers of the milonga and I it would be sad to do something wrong. She is part of the percentage, not all of us are the same. I know by name her friends who call me unreliable, and they will have told her their story, but she doesn't know the rest, the keyboard writes what she wants, without knowing if it's true or not. My advice is that you look for her elsewhere where they allow her to do what she wants with the schedules, with the absurd demands and maybe being able to change rooms during the night because she felt alone.

dear Mr. while I read your divine comedy, I am laughing, I swear when I see a rating that is not good I sometimes cry, but not this one. I've been offering hospitality to people like you who go dancing at the milonga for more than 10 ye… Show more

You wrote that I am not suitable for this job, of course, but for you perhaps, for the 10 years of accommodation that I manage, 5 years of clothing salesman, for 20 years of part-time work that I am doing in the hospital, where I have received only compliments and appreciations even with acknowledgments are enough for me. On the morning of the first night he disappeared, not even the correctness of a greeting and saying that he wasn't having breakfast (maybe because there were two of you?) I went into the room and I saw two used beds with the sheets and blankets all on the floor.You have your version where I don't have proof, I say there were two of you. If she was cold it was enough to put the blanket that was in the wardrobe clearly visible like all customers do, apparently it's easier to change the bed than to open the wardrobe and if maybe you feel lonely, could you change the room too? On the second evening my son was unwell and I had to take him to the pediatric emergency room, I have check-in from 5pm to 8pm. I didn't see him arrive and at exactly 8.20pm I left for Udine hospital, and when I was entering the emergency room she called me, I answered her, all out of breath, that by now it was closed and that I had been waiting for her. I didn't answer the next calls because I was talking to a nurse, even though it was after hours I called my daughter to open them and ask her what time she wanted to have breakfast. Then my daughter wrote to me that she wanted to have breakfast at 10 and I wrote to her that it wasn't possible as check-out is at 10, consequently she then wrote to me at 9:45 and I wrote ok. The next morning after having served all the customers, it was 9.55am, I started putting away the more delicate products in the fridge, also because at 10.00am I had made a commitment to bring a couple of dancers from the milonga to Udine. to take the train to Venice and then the plane, when at 9.57 she arrived, she took the plate and was starting to plate the ham when I stopped her saying it was too late, she insistently asked me for a coffee and I, with the customers waiting outside, told her that she had to arrive earlier and that I didn't have time now, she then started to blackmail me by telling me that she would write everything on booking and I replied that it's fine, but I never got close to she, she's not my thing, and just to say everything, even the things I did wrong unlike her, I turned up the volume, but not as she says, being in the hospital, because I was already nervous about my son, she kept talking call, even though it was 45 minutes after hours and I might not have answered her, but since I'm as bad as she says, I took care to call my daughter to give her the keys. P.S. In your opinion, why did some of the customers who were present in the facility on those days give me a 10? Moral of the story: if you had been more correct, there wouldn't have been so many misunderstandings. may life smile on you

You wrote that I am not suitable for this job, of course, but for you perhaps, for the 10 years of accommodation that I manage, 5 years of clothing salesman, for 20 years of part-time work that I am doing in the hospital, where I have recei… Show more

Mr Harald, thank you very much for your review, and as you described the structure and its location, the studio apartment is well equipped and it is not only for 1/2 nights as you say but there have also been customers for a year. He writes because some breakfast products were missing. As for vegetables, I have never had a request, the egg is not available for health reasons, I don't have the kitchen that allows me, on a bureaucratic level, to offer it to my guests. The girl has the order to always fill up, the fact is that there are customers who have breakfast at 7.30 and always arrive earlier, so I start preparing the necessary things at 6.45 I go to the bakery for bread and croissants and after a couple of hours that certain products are out of the fridge, they put them back in the fridge and after all she never lacked anything. Nobody believes that the garden isn't there, the photos prove it, the chairs, the benches and even the umbrella, the rest has been ruined by this year's storms and by thefts. regarding the charging of electric cars, I don't know where you saw it, but there is one 200 meters near the town hall. Now we come to the best part. She booked me the studio apartment for 9 nights, he arrived on Tuesday on the fourth day, on Friday morning she told me that she had a problem at home (as she said, a family emergency) and that she should leave early. I told her I would contact Booking. com to know what to do and I was sorry. Booking.com responded to me saying that the customer is not entitled to a refund in case of early departure. He continued the holiday until late Sunday morning and then quietly said goodbye. I say, if I have an emergency at home involving a close family member, I won't take another three days off but will rush to get home. Yesterday a friend of his called me to ask me for the money for the nights not used and I told him that I will behave as booking.com told me. In any case, I also freely informed his friend that I would offer him a stay at a more peaceful time for him. Finally she writes in the review: "We returned home and looked on booking.com, we discovered that there was no refund because it would not have been possible to sell the rooms again." The location was never fully booked during our stay. And for offering a free stay I got a nice 4th Mandi, Giuseppe

Mr Harald, thank you very much for your review, and as you described the structure and its location, the studio apartment is well equipped and it is not only for 1/2 nights as you say but there have also been customers for a year. He wr… Show more