Reviews of Alpen Hotel Chalet 3 stars

Lovely hotel perfectly placed for all the cols in the area

Absolutely stunning hotel in a great location. Very modern with great facilities. My only disappointment was that I was only stayed for one night! I was on a motorcycle tour and they offered to let me park the bike in their garage too. Best hotel by far of the tour. Food in the restaurant was fantastic too & the Venison dish was one of the best I’ve ever had.

Nothing to fault at all.

Fabulous hotel . Not the most picturesque location but despite proximity to a main road very peaceful and quiet. Charming owner family and staff. Excellent dinner and breakfast and very very stylish interior design particularly in the imaginatively laid out bedrooms and bathrooms. We will return.

Why oh why can't hotels produce proper orange juice for breakfast rather than this synthetic tasting reconstituted filth. I'd happily pay an extra €5 a night for the fresh stuff. Everything else was perfect.

Friendly staff, modern amenities, great food

A little warm

Food was great. Style of the hotel was great. Owners were nice

50€ for the spa usage is ridiculous. Never even paid in a hotel where I am staying for a spa We waited 30 min for our reserved table at 9 pm. No info, no nice words, no free drink, nothing at the beginning.

We (3 adults + 2 teen kids) have stayed at this lovely suite which is well cared for and equipped with everything you could have thought of, on HB basis. This turned out to be the best choice we have ever made for holiday booking and we are so grateful we have found this place available for our stay. Our suit consists of bedroom & a kind of loft bedroom (?) in upper floor and large bathroom. There was also a bathtub on the main floor near the sitting area too. Unfortunately, we didn’t have time to use it though. Price including the dinner was quite reasonably priced. Due to this, we have not expected anything fancy and rather expected to have simple ordinally menu with small portions of plate. However, on the contrary to our expectations, the choice of ala carte dinner menu was more than satisfactory, and the food provided us were all so delicious and accompanied with professional yet friendly service. We just returned from Livigno for dinner and the change of the cold temperature outside and indoor warmth made my husband to be fainted during the dinner. Thankfully this turned out to be nothing serious. However, all the stuff were genuinely concerned his wellbeing and offered all kind of help as they could and we were deeply moved by their professionalism and kindness. They are truly magical people. We felt that we were treated by unique individual not just a guest come and go. We really felt at home staying here. They are truly the people who has a heart of the Gold. Apart from the comfort of the room and facility such as lift, parking etc, meal they provide for both dinner & breakfast are really good with high standard and most of all, the human interaction is far beyond the imagination. We have regretted that we have only booked one night staying this place. We will definitely return in near future. I highly recommend this place to absolutely anyone, however especially who appreciate the nature and beauty of the country & people.

Absolutely nothing

Great location with plenty of activities nearby and stunning views. The breakfast was enjoyable, but it could have been improved with more vegetables and a wider variety of cheese and ham. The room was spacious, featuring a very cozy and comfortable bedroom.

It seems that Italians are not very fond of tourists visiting out of season. While the staff was polite, they were not particularly welcoming. We were not offered any additional services, such as wellness options. It was quite disappointing to visit the wine bar in the evening only to clearly interrupt the bartender while she was chatting with a friend.

Very comfortable bed and delicious breakfast

Great value and great location for the Stelvio pass. The owner is a racing driver and really interesting and welcoming. All the staff are really nice and helpful. The rooms are individual and interesting with great views

Perfect service. Personal helped us to find travel opportunitys. Very friendly.

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Honestly everything! The structure is new and well kept, the location is in between different walks and villages, the staff was super kind and helpful! We will certainly come back in winter! They accept dogs and they make your holiday as simple as possible.

Nothing

Everything was amazing! Staff was very friendly, breakfast amazing (many options and products were very good quality). Room and balcony spacious, clean (every day), modern. For our days on the bikes it was perfect location. Evenings with prosseco in area of the hotel :) we can only recommend. Thank you very much! PS: we loved your dog Sally :)