Let's begin with Elizabeth and her staff. Elizabeth was very accommodating and made sure we were comfortable from the moment we arrived. She answered our questions and concerns. She gave recommendations that were perfect. Her staff were attentive as well. The hotel is simple yet elegant. The food? It was divine! From breakfast to gourmet dinner - everything is a 10. What an experience! Worth every penny! Love it!!!

Stayed in August 2025

Amazing place, as from fairy tales.

Stayed in August 2025

Very Nice rooms and fantastic service front Elisabeth and her team🤗

Stayed in July 2025

It’s kind of far from everything. But at the same time, their dinner beats extra commute easily.

Huge highlight is a restaurant. It’s very hard to beat. Great style and customer service. Very kids friendly despite being a high end spot. Rooms are very good and stylish.

Stayed in June 2025

Nothing.

Excellent room, spacious with a bathtub. Wonderful breakfast. We had dinner at the restaurant – very satisfied. The staff were kind and responsive. Our stay at the hotel was wonderful; we didn’t want to leave.

Stayed in June 2025

My only minor issue is with the hotel staff / concierge availability, lack of clear signage for check in and somewhat misleading statement that the property has a spa (almost all rooms do have one with a few exceptions, like one of the rooms we stayed in) - greater clarity in advertising, and explicit indication of spa is available would be best

Great newly renovated property, great location and excellent dining experience, both service and quality wise.

Stayed in May 2025

Best experience! Room super comfortable with nice view. Everything was well thought, even the yoga mat for strecthing after the hikes in the area. Hotel interior design was exceptional

Stayed in April 2025

On several occasions it was difficult to get hold of the staff. The menu of its restaurant(s) is rather limited; however the cuisine is polished and creative.

The location of Ansitz Steinbock offers a perfect view of the valley (I recommend the suite Kroessbrunn) and is a pretty sight itself.The interior architecture is pefect -- very calm and emphasizing the historic structure of the buildings, while offering smart technological features.

Stayed in April 2025

Everything was Great

Hotel is beautiful, personal is super friendly and helpful,view from balcony amazing, breakfast was very tasty, variety of fresh fruits and berries and glass of sparkling 🤌

Stayed in December 2024

Staff could be warmer. Not to be misunderstood, they really try to be helpful and attentive with the guests but i think they try too hard not to make mistakes and we felt this. Or maybe we are just not used to this kind of treatment and that's why we felt just a little bit that people could be more natural. However, thank you all for having us!

Everything about this accommodation is superlative. It is made for the guests to feel amazing and it really exceeds the expectations. They even upgraded our room and it was one of the best suites i have ever stayed in. Luxurious breakfast, nice staff, great views

Stayed in October 2024

I can’t think of anything.

Clean, updated, homey, comfortable.

Stayed in September 2024

Not easy access on foot or car

Amazing restaurant great location friendly staff. Beautiful room with view and sauna

Stayed in September 2024

An amazing combination of history and luxury. Very comfortable and spacious room with sauna. Local restaurant, food was excellent. Very friendly and professional staff. I highly recommend.

Stayed in August 2024

The rooms were fantastic, the only drawback was the A/C only had a vent on once side of our two-room suite. It was sufficient, but would've been better to have a vent on both sides of the suite.

Excellent breakfast - both with standard cold items (cornetti, yogurt, etc) and also with hot items from the kitchen, all gratis. Great with my young kids even if the property was pretty fancy. Dinner was out of this world but reasonably priced for a Michelin starred restaurant. Staff was amazing - they even arraigned to get a local doctor to visit my sick child in the hotel room on a Saturday morning. Incredible service!!

Stayed in July 2024

N/A

The hotel has only 12 suites. Therefore the suites are spacious. There can't be too many guests, so everything is very personal. All staff are trained to be helpful and friendly. The manager, Elisabeth, was always there to ensure professionalism, friendliness, comfort... The hotel is of inspiring beauty. Everything is very well designed. You get the feeling that the house and the guests are well looked after. Comfortable bed spacious room Modern bathroom Nice toiletries Great balcony Well stocked fridge in the room Kettle and nice teas in room. Free spacious parking We had an infrared sauna in the suite which was great! Excellent breakfast with lots of hot (ordered) and cold choices. Option to dine in the hotel restaurant - indoors or outdoors. We dined there twice and were very happy both times.

Stayed in July 2024

Nothing

Everything! The attention to detail here is extraordinary. Candles are lit everywhere, there are potted plants, umbrellas provided, inviting sitting spaces, bowls of fruit, a yoga mat in the room, etc. Breakfast is amazing!

Stayed in July 2024

The space is lovingly refurbished, and amazingly modern and comfortable. The staff are wonderful, highly attentive and knowledgable.

Stayed in July 2024

Beautiful historic building. Comfortable room with really nice sauna and great beds. The view was amazing. Outstanding breakfast. Love the village. Could not wish for more.

Stayed in July 2024

We could have stayed longer...

Beautiful property and decor, luxury amenities and rooms. The staff was exceptional and professional service. The wine offerings are extensive. The GM was local and very helpful with information about the history, the region and recommendations for places to visit. This unique luxury hotel has everything right. Breakfast was amazing. The location is central to the area, very historic and quaint and not touristic.

Stayed in May 2024

The atmosphere was so relaxed, the staff were very friendly and professional. The food (even the half board 5 course menu) was divine. By far the best place we've been to. Missing it already.

Stayed in June 2024

it may be better to add a door to the shower room

beautiful design and decor clean nice view delicious breakfast

Stayed in May 2024

The location

Stayed in May 2024

Nothing. Everything was perfect.

Every single detail in the hotel itself and the room was so well thought out, both for comfort and style. Impecable design, amazing room, amazing view, amazing food, and amazing staff. If we eclver come back to the erea, we will defently rebook this magical place.

Stayed in May 2024

The property is absolutely stunning. It’s actually the best and most beautiful hotel I have ever stayed in ever. Isabel the owner, is there to make you feel welcome and help you with whatever you need. I hope to be able to come to this part of the world again and stay at this fantastic hotel.

Stayed in April 2024