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Reviews of Bes Hotel Bergamo Cologno al Serio 4 stars

Sp 122 La Francesca-Loc.Muratella, 24055 Cologno al Serio, Italy

#3 of 4 hotels in Cologno al Serio

Guests' Choice

Review score

Based on 148 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.1

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Only a head shower and an unusually high pet fee (25 euros, usually only 10). Due to several water features at the location, a very abundant population of mosquitoes was tormenting us outside.

    A hotel in a massive building that has seen better days, looks like a wedding venue. Nonetheless, rooms were spacious and clean, beds comfortable, TV worked, and breakfast was good. The restaurant across the road offers many options, is good value and with very friendly staff. A good stop if you are travelling on the Venice-Milano autostrada.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Confusing to find our room.

    Good Breakfast

    Stayed in June 2025

  • Reviewed: 9 July 2025

    9.0
    great hotel great staff but must create clear sign of hotel name in the main road which can easily guide customers to th
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    the location is too far from any amenities. The hotel must put clear sign on the main road heading to the hotel. The hotel name is the different from written in booking com make it confuse to customers

    staff very good the hotel is farmhouse style and has great facilities

    Stayed in July 2025

  • Reviewed: 9 May 2025

    9.0
    Superb
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    /

    Very friendly staff, lots of fresh towels, late check in available upon request, very responsive staff.

    Stayed in May 2025

  • Reviewed: 27 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast. Beautiful architecture.

    Stayed in February 2025

  • Reviewed: 1 October 2024

    7.0
    close to Airport
    • Leisure trip
    • Group
    • Large Twin Room
    • Stayed 1 night

    tired room, nothing around

    nice breakfast, hot eggs, good coffee, parking, dog friendly but expensive 25 euros,

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    Alright
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    No atmosphere…still felt like a converted monastery.

    Warm welcome from receptionist who prior to our arrival had been very helpful in dealing with our queries.

    Stayed in September 2024

  • Reviewed: 17 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night

    That was only a night stay, We like the room and breakfast

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    very pleasant
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night

    Restaurant closed too early

    Fantastic,,,,,,Best ever

    Stayed in June 2024

  • Reviewed: 19 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning was very poor and made an horrible noise. It could not be controlled in any way from the room. Temperature inside the room was hot and humid. The facilities were quite old. The shower was small and the shower nozzle was fixed. I am not sure why this hotel has 4 star.

    Bed was comfortable and the room was spacious. Breakfast was good.

    Stayed in July 2024

  • Reviewed: 3 June 2024

    7.0
    A Good stay!
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 2 nights

    All roms are recommend not to open windows because of bugs and the air conditioning doesn't work bellow 24°C. In the first day, there was not hot water, that was solved after some claims.

    Forest view room very cozy and charming. Breakfast is decent, with a good viriety of delicacies. Hotel is very quiet, perfect to rest.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Great place, shame about the spa.
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel advertised a spa and gym, but on arrival we were told that this was closed for refurbishment. Disappointing as this was a prime reason we choose the hotel.

    Situation, restaurant, breakfast, history

    Stayed in May 2024

  • Reviewed: 19 April 2024

    8.0
    A peaceful atmosphere, clean, and a wonderful breakfast!
    • Leisure trip
    • Group
    • Comfort Triple Room
    • Stayed 1 night

    We arrived on a pretty warm day, and we tried to turn the A/C on in the room. The fan blew but there was no change in the room temperature. We turned off the fan to let it rest, and when we tried to turn it back on-there was nothing. We didn't report it to the front desk, as with the window open the night air cooled us off. There is farming nearby, and while we loved the country feel, it also included some typical farm smells that I wasn't expecting. My traveling partner and I both thought the beds were a little hard, but we know that others may prefer a firmer mattress.

    The breakfast was amazing, great variety and attentive staff replacing items and helping out. The atmosphere and table setting was very appealing, and there was plenty of seating with a view to the outside courtyard. From the lobby to the room, everything was very clean.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Could be better
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 3 nights

    No air conditioning in the rooms. This was really a nightmare. Not perfectly clean (spiders in the roof). Shower are too older.

    Great Location, great breakfast, very very nice hotel. Hotel restaurant very good but too expensive.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Great property in a best location near to airport. Just need to educate the staff
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The lady serving breakfast was very arrogant and she feels offended when we approached here for help

    The property reminds vintage era. Very traditional look and architecture.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    really quaint place outside of Bergamo with a good restaurant.
    • Business trip
    • Group
    • Large Double Room
    • Stayed 1 night

    The room was good, but the bug stains on the wall was a bit disappointing.

    Really great place just a short ride outside of Bergamo. The property is a really historic. Quite a bit larger than I thought which added to the charm. The restaurant on-sight is very good as well. Staff very friendly. Good Wifi.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    False advertising of leisure facilities, especially sauna and pool. All spa facilities are closed and have been closed for a long time. Taxi from the hotel costs min 35 euros, location is not good unless you're driving. There's nothing in the area apart from a restaurant across the road.

    The hotel staff and restaurant staff were very helpful and friendly. Hotel was clean and so was the room. Lots of beautiful decor and details to admire throughout the property. The garden is lovely too.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    9.0
    What a find
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    If you are not familiar with farming life and the associated smells you might not want to be in yjis rural location. We live in a rural community in the UK so not an issue for us.

    Stunning hotel, felt like an Italian Palace. Large room, warm on a cold night. Delicious breakfast, choices for everyone.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be better. Only decaf coffee available Eggs looks not that nice. Poor options of fruit and yogurts

    Very kind receptionist, nice quite location, large spacious room and nice hotel all together.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    For the right price and if you have a car, recommend
    • Leisure trip
    • Family with young children
    • Economy Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Minor compared to all- No proper coffee at breakfast ( only decaf).

    Close to airport and renting car center. large building, comfortable beds. Was great for 1 night stay. Good value for money. Nice restaurant.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Good
    • Business trip
    • Group
    • Large Double Room
    • Stayed 2 nights

    I had a terrible headache and I asked in reception about a pill, they didn't give me it. I cannot understand how a hotel cannot have a botiquin with paracetamol or ibuprofen pills, specially because the hotel is quite far of a farmacy.

    Breakfast is very good.

    Stayed in February 2024

  • Reviewed: 4 January 2024

    9.0
    Raccomendend place for nice and quite stay
    • Business trip
    • Solo traveller
    • Large Double Room
    • Stayed 1 night

    Really nice place. Restaurant has really good quality food. Good choice of wines.

    Stayed in October 2023

  • Reviewed: 20 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and the staff was very helpful.

    The first night got to the hotel 11.30pm. Reception did message me to let me know that they have kept the key at front desk in envelop pick up to go to are room. Which really was helpfully I didn't need to hang around.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    Beautiful historic hotel with a good restaurant
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    Although the hotel accepts dogs, we felt that the charge that they made for a dog was excessive (25 euros) and out of sync with other hotels at which we have stayed - these usually charging something around 15 euros. We would have liked coffee/tea making facilities available in our room.

    We liked the style of this hotel. It is located in an historic walled setting with old, buildings which keep their historic character but are very nicely converted to a modern hotel. The hotel itself is large with large rooms and large corridors around the building. It is quiet and convenient for our return trip to the UK. The restaurant is very good and we enjoyed the food and they provide some very good vegetarian options. Alongside this, the service was excellent.

    Stayed in October 2023

Showing 1 – 25

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