The AC was old and it was a bit warn inside the room.

It was close to almost all the attactions.

Stayed in August 2025

Disappointing breakfast, not much choice. Air conditioner not very strong A bit expensive for a stay of less than 24 hours

The guy at the reception (I forgot his name) gave us excellent service, explaining the walking route, storing belongings and making us feel safe. He deserves all the credit. The ability to park the car in the back parking lot is a big advantage.

Stayed in July 2025

The ac never got very cool. The bedroom was clean enough but worn out (ex: peeling wallpaper). We were put in a part of the hotel with no elevator (everywhere else seemed to have access to one). The fridge in the room could not be plugged in (wrong type of plug) so was useless.

The location was perfect for accessing things. The courtyard was nice to have. Compared to other places around the price was good.

Stayed in July 2025

Bedroom was very dated but typical of a city centre older Hotel. Would have expected a bottle of water in the room for the price. Shower didn't work but managed a bath. Room smelt musty had to open the windows to make it feel fresh.

Great location and it looked smart on arrival.

Stayed in May 2025

Lack of an in-house bar.

Stayed in October 2024

Breakfast, wasn't enough variety.

Stayed in June 2024

Breakfast in the hotel is a joke, both in terms of variety of products as well as its quality, it is better not to serve any breakfast than to serve such one as it is way below the level of everything else

All but breakfast was good or very good

Stayed in May 2024

rooms old

central

Stayed in February 2024

There is a wonderful, large private courtyard. But there was no refreshment service! It wasn't possible to have a cocktail or even a coffee there.

Wonderful location for transportation access, there is a bus stop steps away and the Termini is a 5 minute walk, with regional trains and Metro. The facility is a palace, and the reception rooms, which were always empty are quite grand.

Stayed in August 2023

The rooms need renovation. The bathroom was old and the shower really poor. The room was tired and in need of decoration and refresh

The building, garden terrace etc was very pretty

Stayed in August 2023

Price

Good location

Stayed in July 2023

In the height of its life it was likely an amazing property, we could see that in many details and infrastructure, however, it could use a bit of care and maintenance to bring it back up in its function and splendor. In our original booked room the air conditioner was not working and we asked for another room with working A/C and the staff were kind to let us change rooms (thankfully there was a room available and the A/C worked better). It was a bonus that the second room was a little bigger than the first as well. Nonetheless, we thoroughly enjoyed our stay and felt cared for by the staff.

Good location, wonderful staff, felt safe and secure. Bed, pillows, and towels very comfy. Elevators and some stairs. Breakfast good. Staff recommended great restaurants.

Stayed in July 2023

Dust was thick on the carpet and light cords.

Location, charm

Stayed in June 2023

Five minutes in room to discover toilet not flushing. We received no apology for this, and were moved to a smaller, inferior room downstairs. Room was so small we couldn’t get our suitcases past the useless chair that was placed inside the door. Shower very small. Lifts in building also very small, and confusing. Breakfast average.

Very interesting old building. Easy walk from Termini. Donna in breakfast room tried her best.

Stayed in December 2022

Everything else. This is a glorified dump. No idea how it can hold four stars. I paid at check-in then was shown rooms. Two had very noisy A/C blowing right on the bed. The third one the A/C was not working and a fan was in the room. I asked for a refund so I could find another location. This was refused as I had already paid. Finally I was show a fourth room that was barely acceptable, only to find later that one of the shower doors was missing. So for my entire stay I had to put a towel on the floor to catch water. Also, most of their rooms have safes, but the safes are not attached to anything, could pickup and walk away...at breakfast the pastries felt a day old. And not to miss, the huge stains on the carpets in the rooms, and the bathroom fan that was as loud as a jet engine. The bathroom fan was measured at 51.3 db (SPL) with a peak of 76.8. The room AC at 40.8 db (SPL) with higher peak. Stay away from this place.

The courtesy of the reception staff, especially Pereira.

Stayed in August 2025

Sockets did not work loo was broken and not even a glass in the room there was a fridge don’t know if it worked and tv did not work very poor valve for the price

Good location lovely staff

Stayed in April 2025

Wrong information in the list. Extremely rigid policy application: I booked a room for per and three people. I arrived alone with dog. They still wanted to charge extra money. Their right but the attitude was offensive and I decided to leave the hotel. I get 100 plus hotel per year and these people have been the worst experience at all levels. Date of cancelled check in: 3/03/2025. I paid 151 euros Bad . I strongly recommend to avoid this specific location and there are several other options in the neighborhood at same price range.

I left without checking in due to the extremely rude and hostile demeanor of receptionist

Stayed in March 2025

The Internet was very weak.

Stayed in October 2024

Nothing

Actually during the check-in process, the front desk gentleman (Alien) was very rude, and unhelpful. We asked hem if we can stay in the same floor, and he answered the hotel is full, and no more rooms. We got our keycards to get rest, then one room air condition is not working and they transfer me to a room next to my friend. Third one found leakage in his room, and then they transfer him next to us. I don't know why the front desk guy was rude, and unhelpful. My advice don't book in the hotel, because of noisy, dirtiness.

Stayed in September 2024

AC just okay

Close to everything: train, restaurants, tourist attractions.

Stayed in July 2024

Nothing

In summer time the air conditioner was not working they lied every day that it will be working in hour.

Stayed in July 2024

No complaints!

Breakfast is amazing! Location is excellent, right next to the Basilica Santa Maria, cute Gelateria, and affordable souvenir shops for the family. The exceptional customer service from the front desk staff, the bed down staff and the team in the breakfast room made our stay bellissimo! I highly recommend this hotel as it makes a great starting point to your Rome adventure. Ciao! Paniza family

Stayed in July 2024

The room was very small.

The staff was fantastic. The location was ideal for walking through Rome and seen the known land parks and many attractions. Close to nice restaurants and I felt safe.

Stayed in May 2024

breakfast and small room in that price....

breakfast was average. room is soo tight but rome has old architectural soo it was okey but 4 star hotel was below my expectations.

Stayed in March 2024