Reviews of Antico Podere Il Bugnolo

The effort to act like an international tourist and write in English is futile. Local residents meet for a night, all men, in a family-friendly apartment with no walls and separate rooms. He doesnt even understand what he booked, he writes about rooms, when in fact he booked a miniloft apartment Maybe spend a little more time reading the descriptions?

The effort to act like an international tourist and write in English is futile. Local residents meet for a night, all men, in a family-friendly apartment with no walls and separate rooms. He doesnt even understand what he booked, he writes … Show more

We very thank our kind customer for the beautiful and detailed description of his short ONE NIGHT stay!! If only he had dedicated half the time he used to write the review, to read the description and the services included FIRST he would have surely clarified many of his doubts. -we are in the countryside just 5 minutes from the center of Poggibonsi, you can see it very well on Google maps - Air conditioning is included in the booking rate, you just had to read or simply ask for the remote control (in the evening we are at 20 ° so it was not considered necessary yet, you also write it: that was lucky) at the beginning of June the AC is still not necessary -check out at 10.30 is clearly controllable during the booking phase, If you needed to stay beyond the time why didn't you ask? as it is easy controllable to see that WE ARE NOT a b&b so the things you found in the apartment were given to you for free, so you have the nerve to criticize something that was given to us as a gift? You had booked a simple double room and instead you had an entire apartment, no word on the free upgrade? the sofa bed is comfortable and the same size as a double bed, the stars are witnesses of what happened, luckily they are on our side, since our guest gave 10 as an overall rating, tks

We very thank our kind customer for the beautiful and detailed description of his short ONE NIGHT stay!! If only he had dedicated half the time he used to write the review, to read the description and the services included FIRST he would h… Show more

Every experience of our customers helps us to be better. In your case we can not understand the reason why you did not contact us directly, instead of writing after departure, we are always attentive and ready to respond to the requests of our customers. We are not aware of other guests regarding what you write. Our services and the relative price are proportionate to the type of structure, WE ARE NOT A HOTEL

Every experience of our customers helps us to be better. In your case we can not understand the reason why you did not contact us directly, instead of writing after departure, we are always attentive and ready to respond to the requests of … Show more

compliments for consistency! saying: "what a magnificent place, we had a great time" and then writing these words, makes you understand that not knowing who to vent to, you blame the structure. A simple answer: next time choose the structures with A/C (it is well described that WE DO NOT HAVE A/C in the rooms), choose a 4 star hotel where the towel change is done every day (it is regulated by regional laws, WE CHANGE EVERY 3 DAYS!).. Last advice.. less smiles and more consistency

compliments for consistency! saying: "what a magnificent place, we had a great time" and then writing these words, makes you understand that not knowing who to vent to, you blame the structure. A simple answer: next time choose the structur… Show more

Simple rules to clarify with the kind of guest who arrives for just one night, he doesn't even know where he booked, he hasn't read the rules and services of the facility, he says he has traveled the world and has no respect for the people who work there and for the house that hosts him. Why demand check out at 3:00 pm? for what obscure reason do we have to satisfy his absurd requests, what do we tell the customer who arrives the next day? let's tell them that we had his majesty as a guest 🤔 I wonder why he didn't accept our invitation to find another place to stay.. better than this.. he would have also saved the time to write this useless review

Simple rules to clarify with the kind of guest who arrives for just one night, he doesn't even know where he booked, he hasn't read the rules and services of the facility, he says he has traveled the world and has no respect for the people … Show more