8.6

Reviews of Apollo Suites

Piazza Libertini, 11, 73100 Lecce, Italy

  • Kerry

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Central location great for all the sites and restaurants

    Breakfast was a little poor not fresh items

  • Georgia

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    We really liked the location of the apartment, in the center of Lecce. The host was really helpful and kind! The apartment had an elevator and we were able to get into the apartment 2 hours before the check in!

    We didn’t enjoy the breakfast because it wasn’t fresh, and the croissants were not edible. We also couldn’t make espresso, only mocha coffee, which takes too long for four people. There was no sponge to wash the cups and no hair shampoo provided. The wooden stairs were poorly maintained and felt unstable. Also, the bathroom had no sound insulation, so everything could be heard. Lastly, we didn’t like that they charged for the water in the fridge, especially since this isn’t a luxury hotel.

  • Nitin

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Miroslav

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    + Lecce is a marvellous quaint town - and major surprise on our roadtrip across SE Italy + Walking distance to anything [EXECUTIVE SUMMARY] Reading reviews, it is evident the landlord knows about some of the issues we experienced too, yet they are not willing to put them in order. Up to everyone to judge if it is fair to merrily cash out guests w/o reinvesting into your property? After our stay, we contacted the landlord with regards to the issues asking we be partially compensated for our horrendous stay. No action to date.

    * A/C - we had a mezzanine room. A/C unit on the upper floor DID NOT work in cooling mode at all - after 4 hours of operation, the temperature in my room was still 26*C and has not dropped a single digit . There are no windows in the room - good luck breathing while sleeping. Moreover, A/C in the kitchen was malfunctioning too - it produced so much moist you just could not be there . Overall, A/C never worked throughout our stay (40*C outside temperature). On my home A/C, after putting target temperature in, it takes ~ 15 min max for it to get reflected. Not the case in Apollo Suites after 5 HOURS of A/C in operation. We contacted the landlord about this ... and they were kind to send a rescue party in on D+1 ... however, after the engineers' intervention, A/C did not improve at all. Was this just a show? * WiFi - EXTREMELY lagging. We needed it for WFH . Result : unable to do any remote work . We do not have ITA SIM cards so burning our roaming data plans brought unaccounted for expenses on this trip . * Balustrade - when was the last time the property had a handyman check the balustrade leading to the upper floor? It is made of rubber-y plastic and VERY loose!! Try holding a 25 kg suitcase in your 1 hand and walking up - I am a former athlete and I struggled... * House-wide alarm - that went off in the middle of the night at 03:00 am, lasted 20 min, scared & woke us all up. I appreciate this is a one-off event out of the landlord's hands, still mentioning it because we got 0 SLEEP on our 1st night in effect. * Getting there - 3 pg WhatsApp instructions + voice messages?! Mind you if you put in the address from Booking.com you will NOT arrive at the property door. Really appreciated that after a full day drive in the heat. Pro-tip: just search 'Apollo Suites Lecce' ... and a parking house too (or park outside city centre). Lecce driving is a nightmare.

    Property response:

    The guest got annoyed because for a short time an alarm rang in a nearby house (not in our building) and therefore despite ourselves, we cannot be responsible.. and for this reason he demanded a discount on his stay. Since the conditions for the discount did not exist, he increased the dose by claiming that the air conditioning, which was also new, “emitted humidity” and the handrail of the spiral staircase moved in one point. There is no need to say anything else, moreover a review arrived after a month following the refusal of a refund by both booking and the owners

    The guest got annoyed because for a short time an alarm rang in a nearby house (not in our building) and therefore despite ourselves, we cannot be responsible.. and for this reason he demanded a discount on his stay. Since the conditions fo… Show more

    Apollo Suites
    7 August 2025
  • Ilco

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    Nothing

    Air conditioning doesn’t work, hot water doesn’t work, floors were not cleaned, shower was very dirty. Kids had cold showers. We left after one night, then got an unprofessional accusing us of bizarre claims. Anyways, I was happy to let it go, but won’t tolerate baseless claims

    Property response:

    Dear guest, after 24 hours of stay without any complaints, you informed us that you have decided to change the structure, reporting problems that if they actually occurred, would be resolved immediately, moreover by refusing from the first moment to provide the documents to be inserted on the portal housed on the State Police website. Exceptionally, since your reservation was non-refundable, we only collected 70% instead of 100% as per Booking.com's policy, leaving the room unavailable for reservations. We are sorry and it hurts us to receive such a low review, which we certainly don't deserve, just because a guest decided to change the structure and city for his stay thinking of evading the Booking.com rules with the threat of a negative review. Cordially Apollo Suites

    Dear guest, after 24 hours of stay without any complaints, you informed us that you have decided to change the structure, reporting problems that if they actually occurred, would be resolved immediately, moreover by refusing from the first … Show more

    Apollo Suites
    4 August 2025
  • Filippos

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    THE LOCATION WAS PERFECT IN THE HEART OF THE HISTORIC CENTER REASONABLE PRICING FOR PARKING THE APARTMENT WAS HUGE AND CLEAN

    BREAKFAST WAS POOR - BUT IT WAS COMPLIMENTARY - THERE WAS SOME DUST UNDER THE BEDS BUT THE REST OF THE APARTMENT WAS EXTREMELY CLEAN

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  • Nikos

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The best thing about the room was the location. excellent spot.

    I was happy overall

  • Melissa

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review

    Excellent location, super communicative staff, nice breakfast in the morning. Large bedroom

    Small kitchen

  • Anthony

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review

    Breakfast was good and location excellent.

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  • Patricia

    Reviewed: 5 July 2025 · Stayed in May 2025

    Verified review
  • Adina

    Reviewed: 5 June 2025 · Stayed in May 2025

    Verified review

    The location was perfect, a short walk from the historical center of Lecce. The all sections of the unit were very spacious.

  • Cindy

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Location is central, interesting part of the history of the City, prominent architectural treasure, easy walk to historical landmarks, center of all activity

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  • Silvia

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    A very nice apartment, right in the centre of Lecce. The host was also nice, was there for us. I recommend!

    -

  • Mary

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review

    The location was perfect for exploring Lecce. We loved the decor, the high ceilings and contemporary design. The staff were super friendly and gave us great recommendations. The breakfast basket was a lovely addition.

    It was a bit noisy street side at night. We brought ear plugs so it was fine, so I would recommend you bring ear plugs. It would have been nice to have a outdoor terrace to relax, theirs no outdoor space at the hotel.

  • Karen

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Very central, clean and well equipped. We felt very safe as two women travelling together and walking alone together at night we never felt unsafe. Property is in a small piazza which is well lit

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  • Michelle

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    The setting is unique, in a Theatre. The room, large with all the relevant amenities and more. The host was in regular contact to ensure everything was ok. Breakfast was promt at 7.30am each day, a small selection of pastries, juice and milk. The location is fabulous. Easy parking on the next street, we couldn't ask for more.

  • Marybeth

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Location, updated facility, friendly management

    flat pillows, mattress needs to be replaced, towel warmer is cold with condensation!!

  • Caroline

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    The roof terrace was amazing and the property is in a fab location between the old and new town. The coffee and pastry included for breakfast at a local cafe was a nice touch.

    No kettle in the kitchen

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  • James

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Great location in the old town, part of the Apollo Theatre (we heard an organist in the theatre playing/paying homage to Paul MacCartney during our stay. A bit weird!). There's a lift to the third floor where the apartment is located. The apartment is on two floors and has an extensive roof terrace (not much of a view though) - it looks like the host hosts parties there as there is a lot more seating than is really needed. Friendly host.

    Breakfast: a token was left for a nearby café. Please don't do this: knock a few euros off the price and let guests sort themselves out - or leave a pack of ham, some cheese, yoghurt and fruit juice in the apartment. I would have given a 9 but for this.

  • Боряна

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review
  • Rhonda

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review

    We enjoyed a wonderful stay at Apollo Suites. Great location.

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  • Lina

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review
  • Charikleia

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    Location.

    The only good thing was the central location. Other than that, everything was wrong. We had been talking for three days via WhatsApp about our arrival time (which we even confirmed an hour earlier), and when we arrived, loaded with luggage, they weren't responding to our messages. Everything in the room is very old, the bathroom is awful, and the toilet flush doesn't work. The bathroom towels were very old and worn out, and on the bed there was a duvet without a duvet cover. It didn't give you a sense of cleanliness. Supposedly, breakfast is included. By that, they mean you go to a café where you're given a coffee and a small biscuit, with no option between sweet or savory (as they clearly mentioned in the messages), nor is there a breakfast basket as stated inside the room. Very bad choice. I do not recommend it.

  • Natalia

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Beautiful place to stay and a nice location

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  • Mary

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review

    Great location. Emanuela our contact was very friendly and helpful.

    Proximity to secure parking lot.

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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