Reviews of JR Hotels Gigli Firenze 4 stars
Via Degli Olmi 7, 50041 Calenzano, Italy
Loading
Guests also reviewed these properties:
Byhalia, United States
Sapporo, Japan
Mui Ne, Vietnam
Panama City, Panama
Telluride, United States
Taif, Saudi Arabia
Locoal-Mendon, France
Watamu, Kenya
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewFantastic Hotel.. I highly recommend it, near Florence and near the motorway.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified review- reception - nearby the highway, easy to access - big rooms - free private parking - big cuisine and good breakfast options - air conditioner - bar, where you can keep your medicine or small products ))) - good value for money
- very poor WiFi in the last room, almost never connected - a bit old furniture - noisy road behind the window
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable hotel.
The breakfast was really bad...nothing to eat...staff serving not interested in refilling or helping out. The management needs to bring up the breakfast standard when they say it is a four star hotel!
Dear Ali, thank you for sharing your opinion. Guest reviews are of great importance to us in understanding where we can improve the quality of the stay. We take your advice to heart, given the importance we place on courtesy and attentiveness to our guests in every aspect of our hospitality. Massimo Meotto Front Office Manager
Dear Ali, thank you for sharing your opinion. Guest reviews are of great importance to us in understanding where we can improve the quality of the stay. We take your advice to heart, given the importance we place on courtesy and attentiven… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewI chose this hotel as it was near the motorway. Not far from Florence. You can reach it by car to Sesto Fiorentino and then catch the train to Florence city centre. Staff was great: friendly and professional.
Breakfast was ok, but nothing compared to a 4 star hotel
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewEverything good, I will come again
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect...the train stop to Firenze center is a few minutes from hotel...fully recommend..👍breakfast good selection 🙂
Dear Adriana, Thank you for the positive review. We're really happy you enjoyed your stay and appreciated our hospitality. Maqssimo Meotto Front Office Manager
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewGood property for a transfer opportunities
You need a vehicle
Dear guest, thank you for taking the time to review us; we're happy you enjoyed your stay; your satisfaction is the yardstick for our commitment to quality. Massimo Meotto Front Office Manager
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewNice accommodating staff , private parking
Lack of cleanliness.
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewNice hotel outside the city centre, private parking, very good breakfast
Dear Denise, Thank you for sharing your opinion about your stay in our hotel, we are happy that you had a good time and appreciated our hospitality. Massimo Meotto Front Office Manager
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewGood safe parking. Very friendly staff
N/A
Dear Graham we are happy you appreciated the quality of the stay that we always try to guarantee to our guests, thank you for the nice evaluation!
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewGreat customer service, especially at the reception. The room had everything needed for a short stay, and I appreciated the free coffee/tea.
Air conditioning wasn’t strong enough, and the bed was a bit too firm for my preference.
Dear Alif Ashraf Thank you for dedicating your time to us; the guest reviews give us the yardstick to evaluate the level of our hospitality and we are very pleased that you found it pleasant, we will also treasure your advice. Massimo Meotto Front Office Manager
Dear Alif Ashraf Thank you for dedicating your time to us; the guest reviews give us the yardstick to evaluate the level of our hospitality and we are very pleased that you found it pleasant, we will also treasure your advice. Massimo Meo… Show more
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewLovely exterior and nice neighborhood. The room was cozy, and breakfast was better than expected.
Air conditioning wasn’t strong enough, and the bed was a bit too firm for my preference.
Dear Alif Ashraf thanks a lot, we are very glad for your appreciation of our spaces and services. Massimo Meotto Front Office Manager
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewLocation.
Untrained staff, spartan and ugly and run down room. Modern 30ish years ago. Served the purpose - but barely. Issue with prebooking a taxi that was supposed to cost “20-25” to the airport according to the staff but turned out to be 60 euro. When asked how they could be so wrong they said it’s the price for being late (we indeed were 2 mins late but the taxi driver confirmed it’s always 60 euro). If an airport hotel gives wrong info about the taxi costs to the airport you know what to expect …
Dear Mr Johannes thank you for taking the time to express your evaluation of our facility; your opinions are very important to us to understand where to intervene to further raise the level of our hospitality. In your case it was not appreciated, we take charge your consideratios , we are already taking actions to improve the comfort of the rooms. Regarding the episode you report, for which we are really sorry in consideration of the preparation and courtesy of our staff, always aimed at maximum attention to the guest; it was certainly an unpleasant misunderstanding, we are verifying with the taxi centers what happened and the appropriateness of the rate applied to you. Massimo Meotto Front Office Manager
Dear Mr Johannes thank you for taking the time to express your evaluation of our facility; your opinions are very important to us to understand where to intervene to further raise the level of our hospitality. In your case it was not apprec… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewHotel is good well maintained very clean They obeyed my special request to provide me something vegetarian for breakfast specially made and arranged on request
Check out time request one hour grace period they don't agree which I don't like regular customer
Dear all, thank you for sharing your opinion about your stay with us; guest opinions are essential to evaluate the quality of our work. Check-out is always scheduled for 11:00 a.m. for reasons of housekeeping work organization, a late check-out is always possible with a supplement. Massimo Meotto Front Office Manager
Dear all, thank you for sharing your opinion about your stay with us; guest opinions are essential to evaluate the quality of our work. Check-out is always scheduled for 11:00 a.m. for reasons of housekeeping work organization, a late check… Show more