Reviews of Hotel Aurelia Milano Centrale 2 stars
Via Piccinni 25, 20131 Milan, Italy
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Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNothing. We left 5min after entering the room
The rooms are nowhere close as shown in the pictures. Building is dusty, old, creaky. Room was dirty, smelly, mouldy, and the bathroom strongly smelled of bleach. Furniture was dirty, dusty and had old stains of who knows what. They did not refund it, but I will complain further. I doubt this place is legally approved as a "hotel". It is a fraud, as pictures and reality differ 100%. On top of that, they did not have toilettries, even though they advertise they do.
Dear Alejandro, We are very sorry to read about your disappointment. Cleanliness and guest satisfaction are very important to us, and we always do our best to provide a comfortable stay. Upon your arrival, if you had informed the reception about any inconvenience, we would have immediately offered you a solution, a room change, or extra cleaning. Regarding the refund, please note that your reservation was under a non-refundable policy, which is clearly stated in the booking conditions. Nevertheless, we will carefully review your feedback with our housekeeping and maintenance teams to ensure improvements. Thank you for sharing your opinion, and we hope to have the chance to welcome you again under better conditions.
Dear Alejandro, We are very sorry to read about your disappointment. Cleanliness and guest satisfaction are very important to us, and we always do our best to provide a comfortable stay. Upon your arrival, if you had informed the reception … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe front desk guy was very helpful and polite.
Hair dryer didn’t work more than 3 seconds. I complained about it. But there was no solution.
Dear Karaxha, Thank you for mentioning the kindness of our front desk staff. We sincerely apologise for the inconvenience with the hair dryer. After your feedback, we immediately checked and replaced the equipment to make sure it won’t happen again. We truly value your comment and hope to welcome you again with an improved stay.
Dear Karaxha, Thank you for mentioning the kindness of our front desk staff. We sincerely apologise for the inconvenience with the hair dryer. After your feedback, we immediately checked and replaced the equipment to make sure it won’t happ… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe had a wonderful stay at this hotel . The staff were very welcoming and helpful, the room was clean and comfortable, and the location was perfect. Overall, it was a great experience and I would definitely recommend this hotel to anyone visiting the area.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewFor the price it was definitely fair and okay. The hotel is located at a very good spot which I really enjoyed.
The hotel is really old and when things are old they don’t get really clean or they don’t really work anymore. It‘s not their fault because for the prices it’s obvious that they can’t renovate.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewPerfect location, there's a bus stop right in front of the entrance and a five-minute walk to a metro station that takes you pretty much everywhere you'd want to go in Milano for twenty minutes or less. There's also a quite charming little café with nice pastries and coffee for breakfast right next to the metro and a lot of shops. Very friendly and kind staff, especially the guys at reception. Would repeat the stay next time I visit the city. 👍🏼
Was there only for a night and i didnt have any complains tbh
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewSmall and comfortable hotel in the center of the city. The owner was very friendly and always in a chatty mood. The room was clean and perfect for us three. There was even a small dining area with a microwave and a kettle.
The only inconvenience was the air conditioning which we could not turn on by any means.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewWalid the man in the reception was very helpful
Toilet
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified review+ metro and bakerys nearby + helpful employees + room size
- Extra cost for air conditioning - extra cost for tv - old mattress - no shower carpet - toilet unstable - bit shady
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe location is excellent, just a 15 minute walk from Milano Centrale. There are restaurants and bars close by and a supermarket as well. Staff was friendly and my room was clean.
The mattress is not the most comfortable and the room is very simple, but it's a good option for just one or two nights. Also, I made sure I arrived before 8 PM because that's their limite for check-in, which might be an issue for some people.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewNothing
Bathroom
Reviewed: 7 July 2025 · Stayed in May 2025
Verified reviewStaff was very cute
Nothing
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation is perfect
It doesn’t have elevator
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewNothing
Staff were very rude. We paid for the room in advance and they did not let us to stay in the room because our train was cancelled because of the strikes and we did not arrive to the hotel by 20:00. They did not give us a refund. We were homeless because of this hotel. Totally unacceptable behavior .
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewA wonderful, family-friendly place not far from Milano Centrale station, close to the metro. Very friendly staff, breakfast is not provided, but there is a kitchen and self-service area. reminiscent of a cafe where you can make tea, coffee and eat) On the day of check-out, we asked to leave our suitcases at the reception and take a walk. We were allowed to do this and what’s more, our little daughter was given a gift from the hotel (a Unicorn with candy). The daughter was happy and couldn’t believe that they just gave her a gift :) We will definitely come back here when we are back in Milan!
The cleaning lady didn't speak English
Reviewed: 29 June 2025 · Stayed in June 2025
Verified review