Opiniones del Big Fish Alghero Guesthouse

Dear Iria, thank you for your feedback. Please note that the private external bathroom is clearly specified in the room description at the time of booking. We understand it may not suit everyone’s preferences, but we always strive to provide accurate and transparent information to help guests make the right choice. We also offer rooms with private internal bathrooms, and we’d be happy to recommend one for any future stays. Best regards, Elia Big Fish Guesthouse

Dear Iria, thank you for your feedback. Please note that the private external bathroom is clearly specified in the room description at the time of booking. We understand it may not suit everyone’s preferences, but we always strive to provid… Mostrar más

Dear Victor, thank you for highlighting the quiet atmosphere and convenient location of our guesthouse we’re glad you appreciated those aspects. As for the check-in experience, we offer self check-in to provide guests with maximum flexibility and independence, especially for late arrivals. That said, we are always available for any questions or assistance throughout the stay both via message and in person during the day. We’re sorry if our approach felt impersonal to you. Many guests appreciate the balance of privacy and support we aim to offer, but we’re always open to improving and finding ways to make our hospitality feel warmer and more welcoming. Best regards, Elia Big Fish Guesthouse

Dear Victor, thank you for highlighting the quiet atmosphere and convenient location of our guesthouse we’re glad you appreciated those aspects. As for the check-in experience, we offer self check-in to provide guests with maximum flexibil… Mostrar más

Dear Tamara, thank you for your feedback. I’m honestly surprised by your comment regarding the cleanliness of the towels and sheets. Both are professionally cleaned and sanitized before every guest’s arrival. If there was a residual stain on a sheet, I’m truly sorry while it may have been clean, I completely understand how that could be unpleasant. As I mentioned in my private message, if you had informed me during your stay, I would have been more than happy to replace anything immediately. I always remind guests that I’m available by phone or message for any issue, exactly to avoid discomfort like this. Regarding the bathroom, I find the complaint confusing. You booked a room with a private external bathroom, and that is exactly what was assigned to you. This detail is clearly stated in the listing at the time of booking. I’m truly sorry that you didn’t reach out during your stay I would have done everything possible to ensure a pleasant experience. I put a lot of care and passion into this work, and receiving such a negative review without the chance to assist is very discouraging. Wishing you all the best in your future travels, Elia Big Fish Guesthouse

Dear Tamara, thank you for your feedback. I’m honestly surprised by your comment regarding the cleanliness of the towels and sheets. Both are professionally cleaned and sanitized before every guest’s arrival. If there was a residual stain… Mostrar más