Reviews of B&B Dell'Olio
Piazza Dell' Olio 3, Santa Maria Novella, 50123 Florence, Italy
Loading
Guests also reviewed these properties:
Sunny Beach, Bulgaria
Medinaceli, Spain
Rīga, Latvia
San Pedro Sula, Honduras
Maroulás, Greece
Baton Rouge, United States
Voneshta Voda, Bulgaria
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGreat Location, Clean and comfortable space.
Some noise from the street at night.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewLocation is excellent: steps to the Duomo and walkable to all major attractions and train station. If you are sensitive to noise, note that there can be some noise at night from being so central. But the double paned windows help a lot. Great breakfast at nearby cafe. Access to the clothes washer was really nice. Alessandro is a fantastic host.
Thank you very much Minnie for the amazing review A big hug and i hope see you again Alessandro
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewBest location ever, 30 seconds feom the Duomo and a few mins walk from everywhere. The rooms were very clean and decorated. Alessandro was very helpful when we arrived. The place also has free self laundry services which was very helpful. Except for the church bells, you don’t hear almost anything from the street even though it’s so central.
The bed was not very comfortable, and in the morning the church bells might wake you up.
Thank you Nir for the amazing review A big hug all your family Alessandro
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewWonderful place! Alessandro was a great host. The location was amazing. The room was exceptional. Will definitely come here again!
Thank you very much kelly for the amazing review A big hug and i hope see you again Alessandro
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewWould have liked a pot of hot water or coffee set up for breakfast. And a few pastries.
If would have been nice to have coffee and tea and pastries for breakfast set up
Good morning, Anonymous. In the kitchen, there's a 24-hour TEA ROOM available to all guests, with free tea and coffee at their disposal. When booking, you can choose between a rate with breakfast or a rate with no breakfast. So, if you choose the rate with breakfast, breakfast is included... If you choose the rate without breakfast, breakfast is not included. In any case, tea and coffee are free for everyone. Alessandro
Good morning, Anonymous. In the kitchen, there's a 24-hour TEA ROOM available to all guests, with free tea and coffee at their disposal. When booking, you can choose between a rate with breakfast or a rate with no breakfast. So, if you … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewAlessandro was fantastic!! We were able to check in earlier so we didn’t have to carry our luggage around. The property was within walking distance to the attractions and it was clean!
Thank you very much Faith for the amazing review I hope see you again Alessandro
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe atmosphere was divine
Loved everything
Thank you very much Allison for the amazing review I hope see you again, Alessandro
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewBeautiful room in the heart of historic Florence. We were 2 minutes from the Dome. Comfortable beds. The owner was excellent to work with and provided a great list of restaurants to visit, which helped! There are washing machines available, which was a lifesaver as we were halfway through our Italy trip.
Thank you very much Rebecca for the amazing review I hope see you again, Alessandro
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation was great. Room was clean and large
Difficult to find.
Hi anonymous The address is clearly described on the booking page, and there's a sign outside the building's main entrance... But, thinking about it, I also have trouble finding the front door in the morning when I come to work. Alessandro
Hi anonymous The address is clearly described on the booking page, and there's a sign outside the building's main entrance... But, thinking about it, I also have trouble finding the front door in the morning when I come to work. Ale… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewA Memorable Stay in a Historic Gem, especially the very good location to close the Duomo Cathedral. I had the pleasure of spending one night in this beautiful historic building, and it was truly a wonderful experience. From the moment I arrived, the manager Alessandro and his team made me feel warmly welcomed. Their professionalism, friendliness, and attention to detail added so much to my stay
Thank you very much Wei for the amazing review I hope see you again A big hug Alessandro
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewWe came to Florence for the first time! I found the guest house on booking based on reviews, and I made the right choice! Many thanks to Alessandro for the warm welcome! The room is large and clean! There is the possibility to wash clothes in the house, detergents are provided free of charge! There is a common room with a coffee machine, you can make natural coffee! Not all hotels in Italy offer such coffee! There are wine glasses and a corkscrew for bottles in the room! These little things are very important and thank you for having them! The room is large and clean! I definitely recommend this guest house! I also want to express my gratitude to Yariy, he helped with booking a table for our dinner! I also want to note the story opposite the guest house (this is my love at first sight) Osteria Nuvoli (I will of course write a separate review for them) unique, atmospheric and with incredibly delicious food and Italian hospitality!) We liked everything very much, we will definitely come back here again! Florence remained in my heart, thanks to the amazing people we met!
I liked everything!
Thank you very much Tatiana for the amazing review A big hug all of you I hope see you again, Alessandro
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewperfect location, very comfortable and spacious.
Thank you very much Nuria for the amazing review I hope see you again, Alessandro
Reviewed: 8 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewAlesandro, the charming owner of the place makes you feel at home to begin with. Thanks
Hi Gerhard It was a really plesure to meet you A big hug See you next time Alessandro
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewLocation is amazing for easy access to everything and able to take breaks in between - especially important during heat wave while I was there.
No “reception” and minimal interaction with any staff. Previous reviews rave about “Alessandro,” but I never saw him. When I inquired about breakfast - other reviews said breakfast was hosted at a place nearby - I was told I had booked a “no breakfast rate,” and was only given recommendations where to go. I have no recollection of choosing such a rate. (Shouldn’t call this a B&B!) Fortunately, Starbucks was a block away for my American caffeine fix.
Hi Marian. You asked to arrive after check-in time and I accepted without charging you any additional costs. Every morning we arrive at 8.00 and clean all the rooms, both those who are staying and those who are leaving, if when you leave the room we are cleaning another room we cannot meet. You chose a no breakfast rate, so, just check your reservation through Booking.com and do not say: I don't think I ever chose ... You stayed 2 nights and on the morning of departure you left the property before our arrival. I can understand if you don't like a place, because taste is not up for discussion, but I do not accept false observations. Alessandro
Hi Marian. You asked to arrive after check-in time and I accepted without charging you any additional costs. Every morning we arrive at 8.00 and clean all the rooms, both those who are staying and those who are leaving, if when you leave th… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewExceptionally located right next to the Duomo, within walking distance from the train station and major points of interest, the room provided all comfort. The window afforded direct view on a very busy street, but provided a very good insulation both for noise and for light. The bed was very comfortable, we had plenty hangers for the clothes and coffee and tea were available in the common room. We did not include breakfast in the booking, but Alessandro provided information on available options nearby, being very welcoming and attentive all throughout our stay. In the room we also found a list of recommendations for local restaurants, from which we chose the dinner locations and were not disappointed. Clothes washing and drying area was available, we did not use this service. As we had a late train, we had the possibility to leave out luggage in the common area after the check-out and could enjoy more of this wonderful city before we left. In conclusion, we definitely recommend staying at the B&B Dell’Oglio, as we will in the next Florence trip.
Maybe a larger selection of coffee options.
Thank you very much Tudor for the amazing review I hope see you again, Alessandro
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewExcellent location. Very comfortable. AC was great. They even did our laundry for us!
Thank you vey much Steven for the amazing review I m very happy that yuo writed about the air con and the washer service I hope see ypu again Alessandro
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewAlessandro was very help full. Great location, very clean, comfortable bed.
Thank you very much Paola for the amazing review I hope see you again Alessandro
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLocation! So easy to come and go between seeing parts of the Duomo. Very clean, very welcoming host. The list of restaurant suggestions were amazing 😀
Nothing
Thank you very much Kathy for the amazing review I hope see you again Alessandro
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe location is great. Breakfast is good. Room was quiet and comfortable.
Thank you very much Michel for the amazing review I hope see you again Alessandro
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewPerfect location near the Duomo and within walking distance to sites and tours. Spacious, clean and comfortable suite for three. Excellent service from the owner, Alessandro. He was very thoughtful and helpful, making sure we had what we needed. It was our first time in Florence, and we were very pleased.
Thank you very much for the amazing review Alessandro
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewOur host was very knowledgeable and helpful! The B & B was freshly renovated, bright and clean, cute & cozy. Endless espresso & water was great. Big bonus was laundry services.
The scaffolding outside and entry way was a bit off putting, but once we met our host and entered the B & B it was wonderful.
Thank you very much Carolyn for the amazing review Fortunately, the renovation of the facades was a silent cleaning job that was already completed last week. I hope see you again Alessandro