Reviews of City Center
Via Empedocle, 73 4 piano - 4th floor, 92100 Agrigento, Italy
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewCleanliness
Communication and check in
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewWe are pretty sure the location is good because it was very central but on arrival at 1130 pm after walking from the bus station, there was no one to check us in nor any check in details provided. When we tried to call, no one picked up. Luckily we were able to find another place to stay at that hour.
No check- in facilities or instructions provided. When we tried to call the owner several times, there was no response and the phone are numbers are potentially out of date. This needs to be rectified for fiture guests. We were rrally caught out.
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewIt is in a quiet place and well equipped, newly renovated room.
We could not make a contact with the owner, neither in phone call, sms or via booking.com. Some neighbour called him and than he came there to give the keys to us. The breakfast was included but we did not get it. So if do not want to get nervous do not choose this place!
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewIt was a great little set up perfect for a little trip and was great for us for 1 night It had a comfy bed and everything we needed The staff were very informative and sent us a great informative message regarding the area and food
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewThis property 'does what it says on the tin', its is a bed for the night, it is very clean and modern with the view from the balcony in the common area spectacular. Breakfast for the stay was at a local coffee house and was great. Parking was very easy and free within a few steps from the property.
Unfortunately whoever was looking after our booking in the local agency failed to communicate through WhatsApp prior to arrival even though we messaged through booking.com to state the time we were arriving nobody was there to meet us or give us instructions on how to access the property. So we had to phone them to to find out what was going on and to gain access. Eventually we gained access but they had allocated a twin room instead of the double i had requested. Luckily we were able to change the key and got the double room we booked. Only downside was there is no coffee making facilities in the room, but it was great to have a fridge. Once we were in the property everything worked like clockwork, so putting it down to a simple mistake.
Thank you very much for your review I'm sorry for the little inconvenience we had a problem that day
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewThe room was "ok"
Owner forgot to leave the keys in the key box and waited for more than 1hr to get the keys... Wifi does not work.. Owner gave us a ticket to get breakfast from a cafeteria... This cafeteria is closesd on Sunday so we had to buy breakfast from our pockets! Owner apologised himself (strange that he does not know that this cafeteria does not open on Sunday) and told us to send him our bank details so that he will pay for the breakfast and when we send him the details he did not reply back and ignored us.
we apologize for the inconvenience unfortunately the guy who worked for us made some management errors and for this we are mortified, mo. it will happen again
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 31 August 2024 · Stayed in August 2024
Verified reviewcommunication via whatsapp was good, and room was new.
internet was not working, in the evening can be a problem to find a parking.
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewBreakfast is very good. Location is good , near the train and bus station .
Can’t cook , the room is a little small .