Reviews of B&B NALÙ
1 Vicolo Pecora, 38062 Arco, Italy

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 7 September 2024 · Stayed in August 2024
Verified reviewThe stay exceeded my expectations. Pictures on booking.com show a great place, and the reality turned out to be even better. Good location - close to Lake Garda, close to Arco. Great modern decor, very clean, spacious room with balcony and spacious bathroom with bidet (although in Italy it is probably standard :). Gluten-free, lactose-free products available. Really very tasty breakfasts, everything tasty, fresh. Excellent coffee (decaffeinated also available), great tea. All this is possible there thanks to the invaluable owner, Natalie, who runs her hotel with passion, attention to every detail, with care for her guests. Perfectly informed about what to do in the area, she advises where to eat a good dinner, where the best pizza is, which lake is worth visiting. Natalie can rent bikes for her guests, which are delivered/collected to/from the facility. Natalie is a great host, if you feel like talking, she is happy to talk to you. However, if you are an introvert, she discreetly disappears from view. In addition, the Trentino Guest Card is included in the price of your stay. The property is located in a house with a garden (sun loungers), where a large persimmon tree grows. Natalie prepares dried snacks from the fruit of this tree, which she treats her guests to at breakfast. Natalie, thank you for a great stay!
Dear Izabela, it took me a while to find the time to answer you, but I wanted to really take the time to answer you as you deserve it... I'm really touched by your very detailed and so very nice review! When I read it the first time I was quite busy and a little stressed from high season, but your review made it all go away that day! I am so happy to read that you had a great time, you liked the room, the attention to detail, my breakfast and me... I wanted to let you know that I really appreciate you taking the time for such an in-debth description of your stay at B&B NALÙ. Hopefully I will see you soon again and until then I wish you the very best for everything. Thank you so much and best regards from Italy, Natalie
Dear Izabela, it took me a while to find the time to answer you, but I wanted to really take the time to answer you as you deserve it... I'm really touched by your very detailed and so very nice review! When I read it the first time I … Show more
Reviewed: 8 May 2024 · Stayed in May 2024
Verified reviewNatalie is an excellent host, she really hoee out of her way fir her guests. Property is very well equipped on a good location for several trips at northern part of Garda Lake. The best thing is excellent breakfast, carefully prepared by Natalie.
Nothing
Dear Nika, I am so thrilled to read that you had a good time here :) Thank you for all the compliments, I‘m happy that you liked my breakfast so much! I hope to see you two soon again… you know where to find me ;) Sunny regards from Arco, Natalie
Dear Nika, I am so thrilled to read that you had a good time here :) Thank you for all the compliments, I‘m happy that you liked my breakfast so much! I hope to see you two soon again… you know where to find me ;) Sunny regards from Arco, … Show more
Reviewed: 1 September 2023 · Stayed in August 2023
Verified reviewNatalie is a wonderful host and B&B Nalu is a perfect place to start exploring Lago di Garda. You will enjoy delicious breakfasts on a terrace as well as a comfort of your room.
Dear Jan, thanks so much! I am delighted that you enjoyed your stay at B&B NALÙ. Hopefully I will see you soon again :) Sunny regards from Arco, Natalie
Reviewed: 16 August 2023 · Stayed in August 2023
Verified reviewVery friendly staff, helpful at all times.
Dear Christian, Thank you ;) Looking forward to seeing you soon again. Ganz liebe Grüße aus Arco, Natalie
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewNatalie is a really friendly and welcoming host who speaks fluent english. Her B&B is modern, immaculate and beautifully furnished throughout, with attention to every detail (for instance, motion-activated night lights in the rooms). Her breakfasts are awesome, with a fantastic selection; including homemade yoghurt, homemade muffins, fresh fruit salads and other sweet or savoury options. She has a great range of unusual herbal teas and made perfect coffee too. It was delightful sitting outside on the terrace for breakfast.
Our bedroom was hot at night (it was the middle of August) so a fan would have been nice. Natalie did thoughtfully provide a plug-in insect repellant to ward off any mosquitos!
Dear Chantal, better late then never! I wanted to say THANK YOU for your 10 point review! Even the fan situation was resolved at your second stay ;) - For all future guests: Just ask me everything! If I have it you will get it :) If I don’t have it, I will try to improve for your next stay! Thank you so much, I hope to see you again when you come to Italy. Have a very merry christmas and a happy new year! Best regards from Arco, Natalie
Dear Chantal, better late then never! I wanted to say THANK YOU for your 10 point review! Even the fan situation was resolved at your second stay ;) - For all future guests: Just ask me everything! If I have it you will get it :) If I don’… Show more
Reviewed: 9 August 2023 · Stayed in August 2023
Verified reviewGood location, clean, comfy, great breakfast and very welcoming host, thanks Natalie!
Parking at the house not guaranteed, but free parking nearby on the street
Dear Micheael, sorry for my late answer. But I wanted to say THANK YOU for your great review. 10 points in every category makes my heart go wild! Hope to see you soon again! All the best from Arco, Natalie