Reviews of Palazzo Giani
Via Pedretti 44, 23022 Chiavenna, Italy

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Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewLocation was excelent and inside was really confortable and special
A bit cold inside but during summer it's great
Reviewed: 5 September 2024 · Stayed in September 2024
Verified reviewReviewed: 31 August 2024 · Stayed in August 2024
Verified reviewWine cabinet with selection of drinks at reasonable prices. Comfortable bed and great shower. Loved the vaulted roof and the location was perfect for exploring the village.
Reviewed: 2 August 2024 · Stayed in July 2024
Verified reviewThe view and location were perfect. Room was lovely and comfortable. Bathroom and shower were lovely and the pre-filled pay-per use bar was ideal.
The neighbor on the ground floor was a complete asshole. I pressed the doorbell by accident because I was unfamiliar with the lightswitch - which is right beside the doorbell. I'm movement impaired so I need good lighting, and he was extremely rude when I explained I pressed it accidently. Put labels in English to avoid mistakes like this.
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 12 July 2024 · Stayed in July 2024
Verified reviewReviewed: 20 June 2024 · Stayed in June 2024
Verified reviewThe room was lovely. It was a beautiful blend of ancient stone walls with modern luxurious touches such as high quality bedding and a coffee machine. The bed was really comfortable as was the furniture. In a great location within walking distance of many lovely eateries as well as natural wonders. Francesca was a wonderful host who provided very clear directions and explanations. Overall a fabulous place that will definitely revisit.
Only feedback is that there could be more shelving and storage in the bathroom. But that’s a minor issue.
Reviewed: 21 May 2024 · Stayed in May 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewPosition. Amenities provided.
Smaller than depicted but not a problem.
Reviewed: 7 May 2024 · Stayed in May 2024
Verified reviewLocation and facilities
None
Reviewed: 28 March 2024 · Stayed in March 2024
Verified reviewReviewed: 13 October 2023 · Stayed in September 2023
Verified reviewReviewed: 7 September 2023 · Stayed in September 2023
Verified reviewWe had the garden room and it was just amazing. The room basically includes the garden and you are placed just next to the river. Apartments are super nice, clean and well decorated. We would return anytime.
The garden is just super relaxing and beautiful. I loved sitting there and reading.
Dear guest Daniel, First of all, we thank you for choosing Palazzo Giani for your stay in Chiavenna and for dedicating a few minutes of your time to sharing your experience of your stay with us. We are extremely happy to read that you enjoyed your experience at our Canton apartment and that you appreciated all our services, cleanliness, communication and our beautiful courtyard with river view! Our goal is always to make our customers' stay memorable and knowing that we managed to do it with you fills us with joy. We are grateful for your kind words and for choosing us as your destination to stay. We will be extremely happy to host you again in the future. Our warmest regards. Francesca Palazzo Giani
Dear guest Daniel, First of all, we thank you for choosing Palazzo Giani for your stay in Chiavenna and for dedicating a few minutes of your time to sharing your experience of your stay with us. We are extremely happy to read that you enjoy… Show more
Reviewed: 25 August 2023 · Stayed in August 2023
Verified reviewNice central location. Pretty design.
Dear Mrs Maja, First of all, we thank you for choosing Palazzo Giani for your stay in Chiavenna and for dedicating a few minutes of your time to sharing your experience of your stay with us. We thank you very much for having appreciated the optimal position of our building, the convenience of being in the historic center is an aspect that makes us proud and which we hope has made your stay even more pleasant. We hope to welcome you again! Our warmest regards. Francesca Palazzo Giani
Dear Mrs Maja, First of all, we thank you for choosing Palazzo Giani for your stay in Chiavenna and for dedicating a few minutes of your time to sharing your experience of your stay with us. We thank you very much for having appreciated the… Show more
Reviewed: 20 August 2023 · Stayed in August 2023
Verified reviewReviewed: 2 August 2023 · Stayed in August 2023
Verified reviewThe place is beautiful and the view on the river amazing
All things considered, the breakfast was not included, there weren't any special facilities so the price was definitely too high.
Dear guest Elena, First of all, I would like to thank you for choosing to stay at Palazzo Giani and for taking the time to share your experience with us. We are extremely happy to read that you appreciated our structure and the view of the river. We are very sorry to read that you were convinced that breakfast was also included in the price, but as clearly indicated at the time of booking, breakfast is not included, it is a service that we cannot provide inside the apartments. However, we are keen to guarantee the best quality of our services, providing our guests with a coffee machine with a variety of Nespresso pods, a kettle with a selection of herbal teas and we also give away a discount voucher to be used at the best café/pastry shop in the area ( Pasticceria Mastai) just 100 meters from the structure to be able to have a sweet or savory breakfast as early as 6:00 in the morning. We are sorry if we were only able to partially satisfy your expectations. Our warmest regards. Francesca Palazzo Giani
Dear guest Elena, First of all, I would like to thank you for choosing to stay at Palazzo Giani and for taking the time to share your experience with us. We are extremely happy to read that you appreciated our structure and the view of the … Show more
Reviewed: 16 July 2023 · Stayed in July 2023
Verified reviewReviewed: 27 June 2023 · Stayed in June 2023
Verified reviewAbsolutely recommend these apartments! It was excellent! Thank you so much for a great time!
Dear guest Viktor, First of all, we thank you for choosing Palazzo Giani for your stay in Chiavenna and for dedicating a few minutes of your time to sharing your experience of your stay with us. We are really happy to read that your stay in Chiavenna was excellent, our goal is always to make our customers' stay memorable and knowing that we managed to do it with you fills us with joy. We thank you very much for your support and for your advice. We hope to be able to welcome you again in the future! Our warmest regards. Francesca Palazzo Giani
Dear guest Viktor, First of all, we thank you for choosing Palazzo Giani for your stay in Chiavenna and for dedicating a few minutes of your time to sharing your experience of your stay with us. We are really happy to read that your stay in… Show more
Reviewed: 31 May 2023 · Stayed in May 2023
Verified reviewI enjoyed the ambience of the Historic Palazzo and our specious room with a private patio from which we could see a beautiful roaming river. The room was very quiet and comfortable. The great advantage was to stay in a historic part of beautiful authentic Italian Chiavenna! Great restraints and boutiques!
Dear Mrs. Tatiana, First of all, I would like to thank you for choosing to stay at Palazzo Giani for your stay in Chiavenna and for taking the time to share your experience with us. We are extremely happy to read that you really appreciated our communication and that we managed to make your stay a pleasant and unforgettable experience. Our goal is always to make our customers' stay memorable and knowing that we managed to do it with you fills us with joy. We are grateful for your kind words and for choosing us as your destination. We sincerely hope to be able to host you again in the future and to be able to welcome you again with the same warm hospitality that you found with us. Our warmest regards. Francesca
Dear Mrs. Tatiana, First of all, I would like to thank you for choosing to stay at Palazzo Giani for your stay in Chiavenna and for taking the time to share your experience with us. We are extremely happy to read that you really appreciated… Show more
Reviewed: 17 May 2023 · Stayed in May 2023
Verified reviewThis is a wonderfully designed comfortable suite in one of the prettiest towns in Italy. Every detail was considered to provide ease of use. Loved the cozy terrace overlooking the river. Right on the edge of town so easy to walk everywhere.
Nothing! It was perfect.
Dear Mr. Wolfgang, first of all I would like to thank you for choosing to stay at Palazzo Giani for your stay in Chiavenna and for taking the time to share your experience with us. We are particularly keen to offer an excellent quality of our services, our goal is to make our customers' stay memorable, we are therefore very happy to read that your stay in our apartment was to your liking. We look forward to welcoming you again in one of our facilities, our best regards. Francesca Palazzo Giani
Dear Mr. Wolfgang, first of all I would like to thank you for choosing to stay at Palazzo Giani for your stay in Chiavenna and for taking the time to share your experience with us. We are particularly keen to offer an excellent quality of o… Show more
Reviewed: 9 April 2023 · Stayed in April 2023
Verified reviewReviewed: 12 March 2023 · Stayed in March 2023
Verified reviewGreat location. Fantastic place. Close to restaurants. Host was spectacular. We stayed here because there was no accommodation available in Switzerland for the ski marathon, but it turned out to be a great choice. The price was very reasonable and only 40 minutes from Silvaplana.
Dear Mr. Oliver, first of all I would like to thank you for choosing to stay at Palazzo Giani for your ski marathon and for taking the time to share your experience with us. We are particularly keen to offer an excellent quality of our services, our goal is to make our customers' stay memorable, we are therefore very happy to read that your stay in our apartment was to your liking. We look forward to welcoming you again in one of our facilities, our best regards. Francesca Palazzo Giani
Dear Mr. Oliver, first of all I would like to thank you for choosing to stay at Palazzo Giani for your ski marathon and for taking the time to share your experience with us. We are particularly keen to offer an excellent quality of our ser… Show more
Reviewed: 7 January 2023 · Stayed in November 2022
Verified reviewThe location of the property was great as was the helpfulness of the hosts. Easy keypad access and we were given a late check out which was helpful. Very helpful and kind towards our dog- providing bowls and a bed for him.
It was our fault for not realizing- but the room did not have much natural light as the windows were small, frosted, and high. We were essentially in our own cozy cave, which was nice in some ways. The apartment was on the main pedestrian walkway, but still fairly quiet.
Dear Mrs. Stephanie, thank you for having stayed at Palazzo Giani and for having dedicated a few minutes of your time to sharing with us your words of appreciation about your stay in Chiavenna. We are very pleased to hear how much you found everything about her to your liking and that you enjoyed our service that we offer for pets. Your words are a source of great satisfaction for us, as they demonstrate that with our commitment we have been able to offer a service that lives up to your expectations. We look forward to welcoming you again in one of our properties. Our warmest regards. Francesca Palazzo Giani
Dear Mrs. Stephanie, thank you for having stayed at Palazzo Giani and for having dedicated a few minutes of your time to sharing with us your words of appreciation about your stay in Chiavenna. We are very pleased to hear how much you found… Show more
Reviewed: 29 December 2022 · Stayed in December 2022
Verified review