Reviews of B&B Rox e Claudia
Via Croce, s/n, 02040 Lugnola, Italy
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewA very nice welcome A lovely breakfast, mostly homemade ,from fruits in the garden. Rox helped us get a restaurant booking ,about 10min drive.
Nothing
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewRox has a temper and I felt very uncomfortable… I DO NOT recommend this place. My husband and I stayed at B&B Rox e Claudia June 3-6, 2025. On the night of June 5, we got home from dinner and were extremely quiet. We didn’t talk, we tiptoed, and we ensured the door to the room was opened and closed quietly. We began getting ourselves ready for bed: I put on my pajamas and started washing my face and brushing my teeth. My husband wanted to take a quick shower so he put the water on. He noticed there was no water pressure. He whispered to me, “The shower isn’t working.” I took a look, it was true, there was no water pressure. The shower must have been on for 60 seconds at this point when we heard… *BANG BANG BANG* (three loud bangs on the door). My husband shut the shower and looked at me confused, at first not understanding it was a knock on our door. Then we hear it again. He walked up to the door and said, “Who is it?” and nothing was spoken back, only 3 more angry BANGs on the door. My husband repeated, “who is it?” and Rox just shouted, “OPEN UP!” My husband opened up the door and Rox started aggressively screaming “BASTA! FINITO!” [STOP! DONE!] to which my husband said “I…” - he didn’t get to finish that sentence because Rox repeated again (unnecessarily loudly) “BASTA! FINITO!” [STOP! DONE!]. And he begins pointed to the other guests doors and said something to the effect of *there are people here.* That’s when I said “we weren’t making noise though” and he finally gives us an explanation for his unwarranted aggression and said “ENOUGH SHOWERING!” We thought that was odd considering the shower had been on for just 60 seconds - too short of a time before he left his room, walked upstairs, came to our room and knocked on the door, which means it had to have been something else. The sink water perhaps? Were we not allowed to use the sink after a certain time? Nothing like this was told to us or in the listing.
Reviewed: 12 August 2024 · Stayed in July 2024
Verified reviewReviewed: 27 July 2024 · Stayed in July 2024
Verified reviewA very nice and clean room in a beautiful area of Tuscany. Breakfast was rich with local products. The kind hosts gave us useful tips and recommendations for restaurants and beautiful locations in the area. Highly recommended!
Reviewed: 1 April 2024 · Stayed in April 2024
Verified reviewWe loved Rox and Claudia! Very welcoming hosts. The house has incredible views and it’s very quiet. Perfect to relax for the weekend. The room was very clean and the bed was incredibly comfortable. We can’t wait to go back!
Reviewed: 11 November 2022 · Stayed in October 2022
Verified reviewRox and Claudia have a beautiful house with breath taking views of the mountains. The room was very large, super clean and comfortable. Breakfast was outstanding and we even got a tour of the small town afterward by both Rox and Claudia. We can not say enough good things about our stay and we thoroughly enjoyed our time with Rox and Claudia. If we are ever back in Italy, we will definitely make it a point to visit again. 5+ Star Stay!!!!
Nothing
Reviewed: 20 September 2022 · Stayed in September 2022
Verified reviewLovely hosts Rox and Claudia. Beautiful quiet location with wonderful views from our first floor room. very comfortable room.
nothing.