Reviews of B&B San Giuseppe, nel cuore di Ortigia
18 Piazza San Giuseppe, Ortigia, 96100 Siracusa, Italy

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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in August 2025
Verified reviewLocation is excellent, in the heart of Ortigia Helpful in arranging car parking for our stay Provide coupons to have continental breakfast, coffee and croissant Building has a small elevator Complementary washer but no dryer
No staff - all communication was via WhatsApp With regards to apartment, located on 2nd floor of building - very basic toiletries - worn out towels - 2 horrible pillows, no additional pillows available in the room - worn out bed sheets and cover - matterass was old and not comfortable - no lighting in the main hallway of the building as we were going out or returning at night, making it unsafe to see stairs or people coming up/down - no services included - shower head is rusty and needed to be changed.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFabio was helpful and responded quickly. The location is definitely great, and even if inside the ZTL zone, Fabio communicated our licence plate to the authorities to be able to drive to the B&B. Rooms / toilets / shared kitchen and living space are very good.
We filtered for "Parking" (which is also listed as first property highlight at the time of writing) and discovered on the day we arrived that in fact the property has no dedicated parking, one must book well in advance to get a spot in a nearby garage; we ended up paying 30€ (an additional 15% on the price of the booking) for public parking very far away from the B&B. I checked again and "Parking" is listed as a highlight on multiple places on the property's page on the website, and this ridiculous (if not deceitful) technicality is mentioned only once after a good amount of scrolling down. While this may be more an issue with booking.com for allowing this, a property should not list "Parking" as a highlight if it has no parking but relies on totally unrelated public parking somewhere else. The included "good" breakfast is a card to walk to a bar not exactly adjacent to the B&B, which also featured possibly the worst breakfast we had on our whole 2-week trip through Sicily.
Dear Guest, Thank you for your review and for appreciating our B&B's central location. Regarding parking, we would like to point out that there are private paid parking garages in the immediate vicinity, within about 500 meters, which can be reserved well in advance. Unfortunately, during the week of Ferragosto, the high influx of tourists not only makes it difficult to find available parking, but also often leads to price increases by parking managers, a circumstance over which the B&B has no control. We would also like to clarify that paid parking, which requires reservation, is correctly indicated in the property description. The designation as "a highlight" is not our fault, but is generated directly by Booking.com based on guest preferences and reviews. We will take your comments into account to further improve communication with future travelers. Regarding breakfast, it is served at the best bar in Ortigia, located just 50 meters from the B&B. We are sorry it did not meet your expectations. We thank you again for your valuable feedback, which helps us grow and offer an ever-better stay to our guests.
Dear Guest, Thank you for your review and for appreciating our B&B's central location. Regarding parking, we would like to point out that there are private paid parking garages in the immediate vicinity, within about 500 meters, which can b… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location of the property is very good, walking distance from most attractions and restaurants in Ortigia
The mattresses were not of very high quality, and therefore not very comfortable. We would recommend to replace them. We booked in this place mainly for the kitchen which we saw in the pictures on Booking but upon arrival we were told that according to Italian legislation it was not possible to use it. We did not experience the same in other B&B in italy. If this is the case though we would recommend removing the kitchen pictures from the overview of the flat, otherwise it can be misleading. We had a room without balcony and there was no way to hang wet towels etc to dry expect for a hanger ina dark room without window. Being it a place by the sea, it was a bit annoying. Could be resolved easily.
Dear Guest, Thank you for sharing your experience at our property and for appreciating our central location in the heart of Ortigia. We regret that some aspects did not fully meet your expectations. We will certainly take into account your comments about the mattresses to improve the comfort of our guests. Regarding the kitchen, we would like to clarify that, according to regional regulations, guests are not permitted to use spaces intended for meal preparation. We apologize if the photos gave you a different impression, but the use of the kitchen is not listed among the amenities listed in the B&B description. Regarding your room, we'd like to reassure you that all our rooms have a window or balcony and are very bright. We'll also take into consideration your suggestion regarding adding practical solutions for hanging towels and laundry. Our goal is to continuously improve, and your suggestions are very valuable to us. We hope to welcome you again in the future to offer you an even more pleasant experience.
Dear Guest, Thank you for sharing your experience at our property and for appreciating our central location in the heart of Ortigia. We regret that some aspects did not fully meet your expectations. We will certainly take into account your… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat apartment in centre of Ortigia, near the beaches and main street with lots of shops and restaurants.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewNice location. Parking was around the corner. We loved Syracuse.
The bed was quite worn. Could maybe use a new mattress. The breakfast was supposed to be included but we had to pay 4 euros per person for a gluten free option per morning.
Dear guest, in the room you had breakfast tickets to use at the bar that you did not use. With those they would have given you the breakfast you wanted without paying anything else. I am sorry for the inconvenience but if you had reported it to me before I would have been able to find a solution.
Dear guest, in the room you had breakfast tickets to use at the bar that you did not use. With those they would have given you the breakfast you wanted without paying anything else. I am sorry for the inconvenience but if you had reported i… Show more
Reviewed: 7 November 2024 · Stayed in October 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewDecent location, facilities were clean
The place is very loud. All the doors buz, when upstairs neighbour got up at 630am,everything could be heard. There's no staff, breakfast is a voucher to a nearby bakery for coffee and croissant. I don't recommend this place
Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewCan’t beat the location. Downtown Ortigia
Reviewed: 8 September 2024 · Stayed in August 2024
Verified reviewEverything was great! Spacious and clean room, and great location.
It would have been convenient if the room had had a private fridge (fridge was shared with other rooms and based in the lounge which was fine but just more convenient to have a private one).
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewModern functional interiors , accommodating owner
Nothing
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewEverything was excelent. The room was clean and it is in the center of Ortigia.
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewReviewed: 28 June 2024 · Stayed in June 2024
Verified reviewReviewed: 18 June 2024 · Stayed in June 2024
Verified reviewReviewed: 31 May 2024 · Stayed in May 2024
Verified reviewThe apartment was clean and well equipped, check in was easy will all the informations given in advance. The location is perfect, right in the center! On check out day we were allowed to leave our bags in the apartment until we were done visiting, that was nice too!
Parking is very difficult/impossible in the center so we had to park in the parking at the beginning of the island ( Talete ) which did not feel safe at all. It is not really our hosts fault but I put it here for anyone planning to come by driving!
Reviewed: 30 May 2024 · Stayed in April 2024
Verified reviewReviewed: 15 May 2024 · Stayed in May 2024
Verified reviewThe local cafe breakfasts were great. Massive filled croissants. You need the local car parking reserved which was very good. They drive up down the ramp for you.
Once we got used to the keys and card it was good. I think a WhatsApp message just prior to arrival would help as we couldn't find the room again after our evening meal lol. Maybe a sign or plaque at the door entrance on the 2nd floor would help?
Reviewed: 21 November 2023 · Stayed in November 2023
Verified reviewVery easy check-in, we spoke at the phone, I entered in one minute. Owner very easy to contact and always responsive. All the house was clean and quiet. Very fast wifi. Coupon breakfast in a bakery close to the B&B, so you don't need to say at what time you have want to have breakfast. Perfect position, and plenty of cats just in front of the house.
We never met anyone, it was a bit strange and I cannot know how quiet it is if there are other people in the flat. The living room is in common with other rooms, so you don't know what you can use and where you can leave your things (rooms' numbers in the fridge could help), and nothing to cook is provided. The breakfast coupon is a nice thing, but the options were very limited even if the bakery has plenty of things to eat. Mattress and pillows not very comfortable. In the area for the same price is possible to get a little flat. When you go to the living room you have to switch on the light from your room... maybe photocell could simplify things a bit.
Reviewed: 13 November 2023 · Stayed in October 2023
Verified reviewReviewed: 31 October 2023 · Stayed in October 2023
Verified reviewReviewed: 31 October 2023 · Stayed in October 2023
Verified reviewReviewed: 10 October 2023 · Stayed in October 2023
Verified reviewQuiet Location & comfortable
No hot water!
dear guest, I'm sorry for the lack of hot water but that very day there was a fault with the boiler which was resolved as soon as possible