Opiniones del B&Bari, via Crollalanza - guesthouse Le Case di Aurelia

Thank you for your review. As evident from our communication, there were no delays in responses or times when you needed our help and we were absent. You even had an early suitcase drop and check in, we managed to get your room ready at 11.00 a.m. Plus, during the remote check-in process, everything went smooth.... I know you are most probably used in the format hotels offer, where there is a front desk, but most of small accommodations nowadays work with remote check-in systems, as they are places without adequate space for a physical front desk, it is not economic viable, plus making an appointment with a guest for a check-in might results in a 3-hour wait due to a delay, or with the customer waiting for us in case he arrives earlier…! These type of accommodations need to be seen with a different mentality in respect to hotels. In confirming that an active cell phone number is required as stated in the reservation requirements, and as I vividly suggest to be when traveling :) Thank you and wish you all the best from now on.

Thank you for your review. As evident from our communication, there were no delays in responses or times when you needed our help and we were absent. You even had an early suitcase drop and check in, we managed to get your room ready at 11.… Mostrar más