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  5. Reviews of Hotel Baia Del Sole

Reviews of Hotel Baia Del Sole 3 stars

Via Daniele Rossi snc, 00053 Civitavecchia, Italy

#13 of 14 hotels in Civitavecchia

Guests' Choice

Review score

Based on 57 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.2

  • Location

    7.3

  • Facilities

    6.0

  • Staff

    7.3

  • Value for money

    6.2

  • Free WiFi

    5.9

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Showing 1 – 25

  • Reviewed: 25 June 2025

    5.0
    Honest review
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Arriving to see how rundown the exterior was was quite shocking. The pool is not included in the price of the stay and they charge for swim hats. Dinner was very expensive. Needs a whole revamp. Had to ask for toilet paper foe the bathrooms near the restaurant. Its just about ok for a night before heading to cruise. There are 2 hotels connected so you aren't sure if you are on the grounds or across the road.

    The rooms was spacious. Close to the port for going on a cruise. Staff were very nice. Nice pizzeria around the corner. Great view of the sea and ladder into the sea

    Stayed in June 2025

  • Reviewed: 2 May 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    It was good

    Stayed in May 2025

  • Reviewed: 14 January 2025

    7.0
    Charming hotel with so much potential.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dinner at the restaurant was average and expensive. Hotel was once very charming but neglected now. Can use a kettle, some glasses, cups and utensils.

    Location was good, breakfast was decent, staff was accommodating, pet is welcome and parking was easy.

    Stayed in January 2025

  • Reviewed: 28 October 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It all needs urgent care and work. Sadly, such a nice property in such a good location became tired and worn out due to an obvious lack of maintenance throughout the years. It's somewhat sad to see.

    The location and the property in itself are fantastic.

    Stayed in October 2024

  • Reviewed: 29 June 2024

    5.0
    Basic, simple but pleasant 3* quirky place. With great saltwater pool
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Book in main residence Mercure or walk 5mins to restaurant area. 3* so noisy, take earplugs and swimcap

    Basic, simple, quirky,. Excellent, big saltwater pool for swimming

    Stayed in June 2024

  • Reviewed: 13 June 2024

    5.0
    Very scary and disappointing
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff in mercure extremely helpful and kind

    No reception, no food or drink on site, miles from Port, Old rundown buildings, very scary for a woman on her own and afraid to use air conditioning as of all looked so unkempt

    Stayed in June 2024

  • Reviewed: 31 October 2023

    5.0
    Don’t go by the pics, pool was out of order, just a convenient place to stay overnight to board the ship the next day.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenience and location

    Convenience to stay for one night then board the ship in the morning.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    breakfast was awful burnt croissants , selection missing , empty platers no refilling

    friendly staff , helpfull

    Stayed in September 2023

  • Reviewed: 27 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet sinks and shower room needs to be fix, running water on the toilet all the time

    Excellent breakfast

    Stayed in October 2022

  • Reviewed: 15 August 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We got a room with no electricity, rooms are in bad maintenance state, toilets don't work well

    The location is by the sea, and there is a lot of parking available.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room had a gorgeous view of the sea.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    It was ok, nothing stunning! The view was good as well
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Internet worked bad

    Parking and location. Room was ok

    Stayed in July 2025

  • Reviewed: 29 July 2025

    2.0
    It was the worst hotel that I stayed in ever!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    1. A dog peed on the stair rails by the breakfast, and the lady didn't clean it up. 2. There was mold in the shower 3. the shower sprayer did not work 4. 3 of the 4 lights above the bathroom mirror did not work. 5. The beds were very uncomfortable 6. The location sucked... too far from city center 7. The beach/pool area was dirty, old, run-down and the outside shower was old rusty, and unkept.

    The view at dinner time was fantastic, but the staff was crabby about me wanting to sit out ther to have a drink at 6:30 when I was told the bard had opened.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    1.0
    Fake hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fake hotel! Unsanitary conditions: mouses, mold, spiders.

    Nothing

    Stayed in July 2025

  • Reviewed: 26 July 2025

    1.0
    When I complained the female member of staff was speaking with me then she started talking to a man and completely ignor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had booked a room with a large double bed. We got a room with 3 singles. Really struggled to open the door as frame was broken and coming away from the wall! The shower was broken and filthy. The toilet flush was hanging off the wall. The floor was filthy. I complained and got upgraded to a room with a sea view and balcony. It was in the main hotel, it was a bit cleaner than the first but the TV had no signal and the fridge done a good job of keeping things warm. In all honesty the whole place needs refurbishing.

    Leaving it!

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    Value for money, but need adaptability with old window door fittings, and poor wify
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor wify and window doors became old, doesn't attached properly

    Location, silence and big area

    Stayed in July 2025

  • Reviewed: 8 May 2025

    8.0
    nice
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    views beautiful,

    Stayed in April 2025

  • Reviewed: 2 January 2025

    8.0
    Room with a view, and rubbish breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The lack of seating for the balcony The whole place was also really tired and run down, due a refurbishment ten years ago The restaurant was closed for our stay, (new year's eve) The breakfast was also pretty terrible, and the coffee was probably the worst I've had in Italy

    Excellent views We were "upgraded" to the hotel next door, as we arrived out of season and not many people were staying at the hotel Clean and comfortable

    Stayed in January 2025

  • Reviewed: 22 October 2024

    3.0
    My State wasn’t a pleasant one. I wouldn’t do it again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The covers for the bed was filthy. We had to change rooms and the toilet in that room was broken. It was a big inconvenience to say the least.

    The breakfast was average, and the location was a little too far from the port for me.

    Stayed in October 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Seaview and old hotel

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    It is good for one night
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good breakfast.. different varieties

    Stayed in August 2024

  • Reviewed: 7 September 2024

    1.0
    A disgusting disgrace it shouldn’t be on booking.com
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Nothing

    Stayed in September 2024

  • Reviewed: 3 September 2024

    1.0
    The hotel from HELL. Don’t bother. I know people say you get what you pay for, but they should pay you to stay here
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Had to check in at a different hotel. Once we found the room in a smelly mouldy building, the first impression was that it was okay, then we saw what we had let ourselves in for. The room was old dilapidated and the bathroom was smelly. There was a safe in the room, which we were told we couldn’t use. Then I dropped some coins and when I went to retrieve them under the bed, there was a used condom. If my wife had found it, I don’t know what would have happened. That was the final straw. I tried to contact the property management, but there is no way you can do that. I trekked back to the other hotel and was given a room in that building. Clean but once again very dilapidated. You have to pay 10 Euros per day to use the pool and you have to buy a swimming cap, which they say is compulsory. I am bald, I have more hair on my chest than on my head. The bathroom is mouldy and the shower screen leaks. Each day we put towels on the floor to soak up the water. The shower was broken, in that you could only use the handheld attachment. The basin plug didn’t work. The patio doors were falling apart, a safety issue. Once again the safe didn’t work. The gentleman on the desk that changed our room was very helpful, the rest couldn’t be interested. We had to get away from the hotel, so we booked a night in another hotel to be able to relax and feel better. The lady that cleans the room does a fantastic job, but I feel sorry for her. We asked for a taxi at reception to go to the station. It is 2 kilometres and he charged us 20 Euros. Robbery Breakfast was good and the lady waiting on at breakfast was helpful.

    Nothing It should not be on booking.com

    Stayed in September 2024

  • Reviewed: 30 August 2024

    2.0
    not good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    the hotel and food

    reception in a different building and we had to walk quite a long way to get to the restauarant and with my 88year old was not ideal. The lady on reception ws the best thing and very helpful and even gave my mum a lift with her case the first day. the restaurant was not great and over priced for the food and you had to pay ro use the outside pool.

    Stayed in August 2024

Showing 1 – 25

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