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  5. Reviews of BB 10 Serpotta - Palazzo Riolo & Restaurant

Reviews of BB 10 Serpotta - Palazzo Riolo & Restaurant

Via Vincenzo Riolo 10, 90139 Palermo, Italy

#548 of 859 B&Bs and Inns in Palermo

Guests' Choice

Review score

Based on 59 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.5

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 6 April 2025

    10
    Great Hotel with Amazing, Supportive Staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had a wonderful stay! The hotel was very clean and well-maintained, with easy access to the city center. Martina gave us a warm and friendly welcome, which made us feel right at home. A big thank to the staff at the Leon restaurant – they were incredibly helpful and attentive. Overall, a great experience and we're very happy with our stay!

    Stayed in April 2025

  • Reviewed: 30 March 2025

    9.0
    Great location and impressive standard fir the price
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Unbelievable high standard for the price in a very practical part of Palermo in easy walking distance to central parts. Very good buffet breakfast included. Note that the week-end price is much higher

    Stayed in March 2025

  • Reviewed: 5 January 2025

    7.0
    Really clean!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There’s one door conect to the other room, you literally can listen everything from the other guest. First day of breakfast was amazing the others days we barely had options

    Everything is very clean!

    Stayed in October 2024

  • Reviewed: 2 January 2025

    8.0
    Decent accomodations and value for location.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Well located in terms of accessibility to attractions, however the location itself was a bit noisy. I travel often so expectations were not over the top and they were met. My only complaint would be that a matrimonial bed should not be two single beds put together. As a couple this was not comfortable as the middle of the bed was two separate mattresses. Being Palermo centre the value was sufficient for what we got. Also if you expect anything other than a coffee and a cornetto for breakfast you will be disappointed.

    Stayed in January 2025

  • Reviewed: 19 October 2024

    7.0
    Relatively inexpensive B&B, good for a night or two.
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    a couple of days after our stay we were notified of charges pending for a property we did not book, that was sent through this property’s address on the booking dot com site. I immediately notified the company and the property, but got no reply. so points off for poor communication after they have your money.

    we chose this property because it was close to a meeting point with our tour the next day, and overall we were happy with it. neighbourhood was a little on the grubby side, with lots of graffiti and bits of garbage strewn around, but it turns out that is true of a lot of Palermo. wasn’t sure how to access the property, we rang the bell, someone said we'll be right there, and then a few minutes later a fellow came from down the street. he was pleasant and informative, and the room was good. the breakfast the next day ( at a restaurant around the corner) was awesome, with great coffee made by a barista.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    Highly recommended for location. Very good staff. Affordable & comfortable.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We wanted connecting rooms. The doors were there but no key. This was disappointing.

    Quiet at night. Association w Restaurant Leone enhanced our stay. Very attentive staff.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Best B&B I have never been So far !
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to mention

    We stayed for a night Very professional staff, located in the center, clean and comfortable, most importantly sustainable Breakfast was acceptable

    Stayed in September 2024

  • Reviewed: 27 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The room was a bit small for us.

    The room is clean and the staff is very kind. The location is perfect, fin the heart of downtown palermo

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    All of it. Everything was just perfect.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    Very nice atmosphere. Very nice people.

    Stayed in July 2024

  • Reviewed: 15 August 2024

    7.0
    Not bad considering the price
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    We ordered a large double bed, which turned out to be one bed with two mattresses and a big hole in between. So if you’re planning a long stay, this might not be the best option for your back. There were also stains on the sheets and a few centipedes around the room

    Good location, close to the city center and port, air conditioner works properly

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Great breakfast!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    There was one significant drawback specifically in my room. There was a wall opposite the window and air conditioning equipment around the room on the balcony. At night in the summer, with the balcony door open, it began to generate heat and it became as hot as hell. I probably wouldn’t have encountered such a problem if I had closed the balcony door and turned on the air conditioner, but it was located directly opposite the bed and I didn’t take the risk, since the direct flow of cold air is hazardous to health. So be careful. But in general it's a great place.

    I was surprised by the wonderful breakfast. Usually in Italy it is not so easy to find a good place, at an affordable price and still get a big breakfast. Otherwise, almost everything was fine.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Easy commute to interesting places
    • Leisure trip
    • Couple
    • Double or Twin Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    None

    Car parking blessing !

    Stayed in May 2024

  • Reviewed: 6 June 2024

    8.0
    Very comfortable room
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, very spacious room and bathroom, daily cleaning and the balcony was great. What I could recommend is to add some balcony furniture to even more enhance the experience. Breakfast was served at the restaurant across the street.

    Stayed in June 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nice host, good location

    Stayed in May 2024

  • Reviewed: 23 October 2023

    8.0
    OK
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wanted to have the car in carage, was told it is full (it was not)

    Location was great, clean and handy.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    10
    Excellent location, comfortable stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was included however the cafe was limited on selection, plates and cutlery as though it had a rush before we arrived. But staff was friendly. Also mentions a sauna which was not there...

    Great location, really friendly and helpful staff. They allowed us to check in early as soon as the room was ready and organised a taxi to the airport for us. The room was spacious and clean, bed was comfortable and bathroom was well equipped with experience shower.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    10
    It was only a short stay due to a canceled flight but it was great from start to finish. From the moment I booked my sta
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean, comfortable and ideal location 5 minutes walk from the main streets and historic center of Palermo.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Good value for money in a great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The double bed was two twin beds put together- still comfortable when you stayed on one side though

    Great location and staff very accommodating for our late check in. They also checked that we made it to the hotel without any issues

    Stayed in September 2023

  • Reviewed: 10 August 2023

    7.0
    Ok but not very friendly
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff wasnt very helpful or kind.

    Location, cleaning and comfort.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    8.0
    Overall a very good location and stay.
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The surrounding area was very dirty

    Very clean and nice rooms!

    Stayed in July 2023

  • Reviewed: 14 July 2023

    10
    Amazing experience in a clean, confortable place. Very well located and safe to walk around.
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything great.

    Everything in overall was very good.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They could have been a bit more accommodating w our luggage needs - it was a bit of a scramble.

    Clean apartment and nice building! Good amenities.. staff were kind.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    9.0
    The stay in hotel was good.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    From the booking we can understand than there is a private parking in the hotel, but the parking is only for hotel owners and not for the guests.

    Good location and nice breakfast in the bar near hotel.

    Stayed in June 2023

Showing 1 – 25

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