Beautiful, peaceful and friendly staff

Stayed in August 2025

Nothing

The staff create a lovely ethos throughout the hotel from the moment you walk in. They are all very professional and really love their jobs. They could not do enough for you and really make your stay a very special one. The pool and gardens were lovely.

Stayed in August 2025

No complaints!

Excellent location, great staff, clean and comfy. Just what we needed.

Stayed in August 2025

Excellent choice for breakfast.nice evening meal.Staff brilliant. Room was very comfortable. Parking excellent . Great location.

Stayed in August 2025

Road outside the hotel is quite noisy with traffic for sleeping

Amazing lake views from our balcony. Room was small but perfectly clean with a new bathroom, ideal for a long weekend. Pool area is great to cool off and set back from the road so nice and peaceful. Looks just like the photos. Location is handy for all the ferries - 2 min walk from the hotel, we didn’t need a car to get around. Staff all very friendly and helpful. Would definitely return

Stayed in August 2025

I liked it all!

Excellent property. Pictures didn't do it justice. It was better. Staff are Excellent at front desk and at breakfast catering for gluten free options. Location is fabulous, on lake front , mountain views and walkable to restaurants.

Stayed in July 2025

N/a

Staff amazing, pool warm great view

Stayed in July 2025

The only tiny downside was the water pressure in the shower but I guess this is a regional problem rather than the hotel.

Great location, lake views, lovely hotel, fab pool and great room, friendly staff and great breakfast selection which you can eat in the outside garden which is lovely!

Stayed in June 2025

Gorgeous hotel in the perfect location. We loved Baveno and this hotel right in the heart of it was lovely. We were there during a hot spell and the pool was so lovely to make the most of. Breakfast was great, lots on offer and lovely to sit in the garden. Our room had a view over the lake which was just stunning. Very much enjoyed my birthday spent here!

Stayed in June 2025

I would have liked to have a few tea bags and coffee in the room. There is a kettle and 2 cups but no tea or coffee. Some cushions for the chairs outside would also be nice It’s the little touches that make a big difference

Beautiful setting: lakefront, garden, pool Great friendly staff who are very helpful. They remember room numbers amd treat you with utmost respect.

Stayed in July 2025

This has been our go to hotel for years as we travel down from the UK to Abruzzo. It is perfect.

Stayed in June 2025

The location is excellent. Right on the lungolago with lots of restaurants nearby as well as the ferry port. Friendly and helpful staff. Good breakfast.

Stayed in July 2025

Nothing

Breakfast excellent choice location first class very helpful staff pool fabulous overlooking the islands walk out of the hotel bars and restaurants just over the road all very good. Also close to where you get the boat trips across to the islands Pescatori fab place for lunch if you like natural beauty this is it this hotel is the place to stay

Stayed in June 2025

My major problem with the hotel is they did not tell me that they close the doors at night. There is night staff on but I could not see any bell or door entry system. I eventually went to the car park and managed to buzz someone to let me in. However that turned out to be a resident who then contacted the night staff. The breakfast room is large and items are spread out far and wide. I am disabled and I found this an inconvenience, especially when you had to search for where items were.

The room was quiet

Stayed in June 2025

The hotel exceeded our expectations with the combination of a nice room, helpful staff, amazing pool/relaxation area, and finally, the picturesque location. We were the most excited about spending some time at the pool, sunbathing, and playing some table tennis. It was also great that you could order drinks and snacks to have next to the pool. The breakfast buffet was also very tasty with a wide choice of sweet and savory foods. I also can mention that the wifi signal was very good both in the room and also around the pool, which is often a problem in hotels. The hotels location is also ideal to explore the nearby islands and the added bonus is that the crowds for the ferries are smaller than in the neighboring Stresa. Finally, a huge thanks to the staff for making our stay even better - they made it an excellent birthday gateway for us!

Stayed in June 2025

N/a

Clean, comfortable facilities. Friendly staff. Tasty breakfast. Good location

Stayed in May 2025

- beautiful architecture and big spaces - excellent service - comfortable room

Stayed in April 2025

none I can think of. Well the road is a bit too busy, traffic too fast there. Of course that's not the hotel's responsibility.

Great place, free upgrade, free parking, fantastic view over the lake! Our dog was happy in the suite, only € 10 for him per night. He was not allowed in the breakfast and dining area which was no issue for us. Reception service was outstanding.

Stayed in October 2024

The breakfast

Great location

Stayed in September 2024

Nothing

Great hotel in a lovely location. Hotel had everything we needed and the staff were very friendly and helpful. Lovely room (split level suite with lake view). We had a really relaxing stay. Loved the pool area, and the communal areas (lounge etc.) were stylish. Highly recommended.

Stayed in September 2024

We paid for a lake view superior and the room was small.

Friendly staff, good breakfast, nice pool area, amazing views

Stayed in August 2024

Beautiful setting, peaceful and relaxing

Stayed in September 2024

I like d location . Its very very accesible to everything . A very good location . The staffs are friendly and accomodating.. the breakfast is good,there ia a lot to choose..

Stayed in August 2024

The food provided for dinner could definitely improve. Also the pool may be a bit too small during peak time and at full capacity.

The hotel has a great position in front of the lake, the room was super comfortable and the staff has been lovely and professional. We had chance to enjoy the pool too. Overall I loved the vibes and atmosphere, the staff availability and kindness has made the difference!

Stayed in August 2024