A really charming, traditional style, family run hotel. We loved the location, which is not only convenient but is set in the most picturesque spot overlooking the valley. Our room was charming and comfortable, just like the rest of the hotel, which is filled with paintings, portraits, local antiques and history. The Spa is fabulous too. 5 Stars

Stayed in July 2025

Hotel restaurant although excellent was quite dowdy lacked atmosphere same for the hotel bar

Great service knowledgeable staff, the hotel courtesy land-rover took us wherever we wanted to go within the local area and collected as well

Stayed in July 2025

Beautifully decorated with traditional alpine items, perfect service.

Stayed in July 2025

Nothing.

Hotel and amazing spa with character, professional and friendly staff, gorgeous rooms and views, history, afternoon tea, great breakfast and exceptional service.

Stayed in June 2025

Nothing.

Superb location, trained and pleasant staff, and plenty of them too. All fixtures and fittings of high quality.

Stayed in July 2025

The beds are on the hard side.

This is a hotel that goes above and beyond in every aspect, yet does it in an unassuming and quiet way. If you care to look it's obvious how much thought has been put in to each detail. It is well-deserving of the Michelin recognition it has achieved. The location is to die for; the hotel manages to feel quaint while at the same time being quite luxurious. We particularly appreciated that the spa was included in the room price (aside from services such as massages). We did day hikes in the area during our stay, but it would have been easy to hang out at the spa all day long. The salt room was our favorite. The breakfast buffet wasn't the largest we have seen, but each item was delicious and there was nothing lacking.

Stayed in June 2025

Kettles in the room.

All superb

Stayed in June 2025

Great location Very friendly helpful staff Free shuttle to hiking areas Fantastic food

Stayed in May 2025

The spa is amazing. Food very good. The staff were so nice.

Stayed in May 2025

Prefer the old building than the new one

Spa out of this world Terapists are above the league Wine cellar and selection spectacular

Stayed in May 2025

As good as allways !!!!

Stayed in March 2025

Nothing.

Everything was fantastic! The hotel is right in the town center and offers a stunning view of the valley and distant mountains. Our room was very cozy, elegant and comfortable. Children are welcome and the staff is very attentive.

Stayed in February 2025

Nothing

The personal service. From the moment we arrived everything was excellent. I loved the old world feel and decor with modern luxury

Stayed in March 2025

Everyone, please be aware of the restaurant that collaborates with the hotel. There is a round logo plate with a bird on it displayed next to the elevator in the innermost part of the hotel. The restaurant is called “La Brasserie du Bon Bec” That day, we wanted to give this restaurant a try and asked the hotel to help us make a reservation for 19:00. We didn’t realize it was so close, so we arrived 12 minutes early at 18:48. When we opened the door and entered, we saw a group of staff sitting at a table on the left near the entrance, eating. No one greeted us. I took the initiative to say hello and informed them that we had a reservation for 19:00. A man and a woman, still seated, turned their heads and coldly, with resentful looks on their faces, said just one word: “19:00.” Not a single smile, not even the slightest hint of courtesy. If they had even smiled a little, I wouldn’t have been upset. If they had kindly told us to wait outside for 10 more minutes until opening, I wouldn’t have minded. But their rude behavior instantly made me feel sick. I immediately took my girlfriend and left. We went to another restaurant instead. I honestly don’t understand why a five-star hotel would collaborate with a restaurant that employs such staff. It instantly lowered the hotel’s prestige. My review of La Brasserie du Bon Bec is simply: rude, impolite, and ill-mannered. That moment nearly made me vomit. What gives them the arrogance to act this way?

The overall service standards of the hotel are excellent. The staff are highly professional and very polite. The frequent room cleaning made me feel their genuine care for guests. The front desk staff member with glasses was especially friendly. Although the hotel is not very large, it is well-equipped with everything one might need. The breakfast was fantastic, and the room had an amazing view! The restaurant inside the hotel also provided outstanding service and delicious food.

Stayed in February 2025

Stunning views and very charming, with The most amazing food!

Stayed in July 2024

Nothing

Everything!

Stayed in June 2024

Beautiful setting. Very friendly staff. Excellent food. Wonderful spa

Stayed in June 2024

A superb hotel with lovely, welcoming staff in an amazing location. Great spa facilities and fantastic restaurants on site.

Stayed in June 2024

Having to leave!

What a gorgeous place. We will be back!

Stayed in May 2024

facilities especially the spa and the breakfast.

Stayed in May 2024

Only problem this time was that our room was exceptionally warm and a little smaller than usually experienced.

This is our third time at the hotel, the experience is second to none. Exceptional food and advice on wine is truly outstanding. The added benefit of a world class spa experience just makes the stay even better. The sommelier also arranged a visit for us to the producer of Le Prissonier wine, outstanding memory. We will be back to the hotel soon.

Stayed in January 2024

Cleaning could be better

Location View Breakfast

Stayed in August 2023

The views, the hotel, our room, the spa, the massage, the hiking, the food. The FOOD! Everything was fantastic! The staff were amazing. We had a wonderful honeymoon here. We will be back!

Stayed in July 2023

Liked everything

Location

Stayed in July 2023