Reviews of Biancodonda Greenblu Hotel & SPA 5 stars
Via Genuino Pagliano, 73014 Gallipoli, Italy
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Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewFantastic location Lovely pool on the roof with cocktail bar Nothing was too much trouble for the staff The old town just across the bridge was fantastic . It’s best to go out and eat later though and the shops they open till 2 AM.
Nothing negative to say at all totally recommend this hotel.
Dear Guest, thank you for your wonderful review! We're glad you enjoyed the location, rooftop pool and bar, and our helpful staff. We truly hope to welcome you back again soon. Best regards, Arrivederci in Puglia! Biancodonda Team
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRoom was comfortable and good size. Staff were lovely and helpful. I really liked being able to chat immediately with them by WhatsApp. It was also a bonus that my daughter had her own room that connected to ours, so she wasn’t on a tiny bed in the corner of our room, which happens often. Location was great, few minutes from the old town, however, it’s not a nice walk as soon as we leave the hotel, view is only nice from the rooftop, which has a lovely little pool, chairs, and a small gym. The spa is also lovely. I do recommend making the time to use it and also the treatments are very reasonable priced.
For us the place wasn’t excellent because the air con was very noisy, and in my daughter’s room it didn’t really work as well. The beds were a little too hard for us (I do understand that’s personal preference) and every morning when we arrived for breakfast (around 8:30am) the eggs were already too cold, I’m not sure why they didn’t use those heater trays properly. Also bar menu is very limited. Would be good if they added a few more kids’ friendly options to the menu.
Dear Guest, thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you appreciated several aspects of your stay, including the communication with our team and the comfort provided by the room layout. We also appreciate your constructive comments, which help us to identify areas where we can improve. We hope to have the opportunity to welcome you again in the future for an even more enjoyable experience. Warm regards, Arrivederci in Puglia! Biancodonda Team
Dear Guest, thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you appreciated several aspects of your stay, including the communication with our team and the comfort provided by the room … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReally well located
The breakfast had variety but the quality of the food for instance the yogurt could have been better.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe location was great. The hotel modern and clean. Great little roof top pool.
Everything was good.
Dear Guest, thank you for your wonderful feedback! We're so pleased you had a great experience with us. Looking forward to seeing you again in the future! Best regards, Arrivederci in Puglia! Biancodonda Team
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBeautiful modern hotel with rooftop pool, very comfortable and spacious rooms! Amazing breakfast options, hotel was super clean! The staff go way and beyond to help their guests. Gioia at front desk was phenomenal and such a joy to interact with on a daily basis. her restaurant recommendations were spot on and we truly enjoyed our dinner experiences.
There was an issue with the ac but they reacted quickly and got it resolved. Parking on the street is difficult but they do have access to parking at an extra fee per day.
Dear Guest, thank you for your lovely review! We're delighted you enjoyed our modern hotel, spacious and comfortable rooms, rooftop pool, and varied breakfast options. It’s great to hear that our team made your stay even better with helpful recommendations and attentive service. We also appreciate your patience with the air conditioning issue and are glad it was quickly resolved. Thank you for your note about parking. We hope to welcome you again soon! Best regards, Arrivederci in Puglia! Biancodonda Team
Dear Guest, thank you for your lovely review! We're delighted you enjoyed our modern hotel, spacious and comfortable rooms, rooftop pool, and varied breakfast options. It’s great to hear that our team made your stay even better with hel… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was continental based with a good balance and you could also order eggs on the menu. The staff was amazing and extremely helpful. A big thank you to Gioia who was not only knowledgeable but extremely helpful and welcoming. She was elegant and professional and should be considered for promotion. She provided us with an extensive list of local restaurants, Lido's and gelato locations where locals visit. Thank to Nicola as well at front desk who was also welcoming and helpful. I would return to hotel to receive the hospitality and treatment front the staff. The evening maids were wonderful in checking on us to see if we needed additional towels. Room has a coffee maker and complimentary water and body soaps and shampoo that were lovely. They have a nice roof top pool which is cozy. They also provide beach towels at the front desk when you visit the beach.
No fault to the hotel, the AC was a concern. In Puglia, commercial establishments have a control imposed by the government whereby they can put the AC to be 5 degrees below the outside temperature. They were helpful in accommodating my night sweats but wanted to inform those who are not aware. The next issue could be parking as hotel was in an ideal location. Free parking is in the white or no line. Blue lines require you pay a parking meter.
Dear Guest, thank you so much for your kind and detailed review. We’re truly happy to hear that you enjoyed your stay with us and appreciated the service, attention, and care from our team. Your words are especially encouraging for our staff, who always strive to offer a warm and professional experience. It’s wonderful to know that the hospitality you received made a difference, and we’re honored by your intention to return. We hope to welcome you back soon for another memorable stay. Warm regards, Arrivederci in Puglia! Biancodonda Team
Dear Guest, thank you so much for your kind and detailed review. We’re truly happy to hear that you enjoyed your stay with us and appreciated the service, attention, and care from our team. Your words are especially encouraging for our staf… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewModern, spacious, clean rooms. Delicious included breakfast. Super accommodating staff. Close to town and beach
Everything
Dear Guest, thank you so much for your fantastic review! We’re delighted to hear that you enjoyed our modern, spacious, and clean rooms, as well as the delicious breakfast included in your stay. It’s also wonderful to know that our team made a great impression, we always strive to be as helpful and welcoming as possible. We’re glad our location near both the city and the beach added to your experience. We hope to welcome you back soon for another great stay in Gallipoli! Warm regards, Arrivederci in Puglia! Biancodonda Team
Dear Guest, thank you so much for your fantastic review! We’re delighted to hear that you enjoyed our modern, spacious, and clean rooms, as well as the delicious breakfast included in your stay. It’s also wonderful to know that our team mad… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewthe spa and rooms were great. nice pool area. greta service
it’s not a dislike at all, i just wouldn’t rate it 5 stars, so don’t expect that
Dear Guest, thank you so much for your kind words and for sharing your experience with us. We’re truly glad to hear that you found the spa and rooms fantastic and enjoyed the beautiful pool area. We also appreciate your honesty and your thoughtful feedback. We understand that perfection is subjective, and we’re grateful that your overall impression was still very positive. Feedback like yours helps us grow and improve while continuing to offer a high-quality experience. It was a pleasure having you with us, and we hope to welcome you back again soon here in Gallipoli. Warm regards, Arrivederci in Puglia! Biancodonda Team
Dear Guest, thank you so much for your kind words and for sharing your experience with us. We’re truly glad to hear that you found the spa and rooms fantastic and enjoyed the beautiful pool area. We also appreciate your honesty and your tho… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe hotel is beautiful and close to everything and the staff was superb!!
Nothing
Dear Guest, thank you very much for your wonderful review and for taking the time to share your experience with us. It’s truly rewarding to know that you had such an enjoyable stay. Your kind words are greatly appreciated. We’re delighted to have had the opportunity to host you, and we sincerely hope to welcome you back in the near future. With warmest regards, Arrivederci in Puglia! Biancodonda Team
Dear Guest, thank you very much for your wonderful review and for taking the time to share your experience with us. It’s truly rewarding to know that you had such an enjoyable stay. Your kind words are greatly appreciated. We’re delighted t… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewVery clean and spatious rooms. The most friendly and welcoming staff. They helped with everything. Really good concierge service. 2 minutes from the port. Excellent location
Dear Guest, thank you so much for your amazing review! We’re absolutely thrilled to hear that you had such a great stay with us. It’s always rewarding to know that our efforts to create a welcoming and comfortable experience are appreciated. Your kind words truly motivate our team to keep delivering the highest level of service. We can’t wait to welcome you back again soon! Warm regards, Arrivederci in Puglia Biancodonda Team
Dear Guest, thank you so much for your amazing review! We’re absolutely thrilled to hear that you had such a great stay with us. It’s always rewarding to know that our efforts to create a welcoming and comfortable experience are appreciated… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLovely hotel, well located, great staff
The shower without a screen was very impractical
Dear Guest, thank you for the feedback. We're so glad to hear that you appreciate our service and we also value your review regarding the shower: your feedback will help us make improvements. We hope to see you again soon. Best regards, Arrivederci in Puglia! Biancodonda Team
Dear Guest, thank you for the feedback. We're so glad to hear that you appreciate our service and we also value your review regarding the shower: your feedback will help us make improvements. We hope to see you again soon. Best regards,… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewRooftop pool is fabulous. Staff are v friendly and actively looking to help. Location is ideal and hotel is spotless.
Nothing
Dear Guest, thank you for the lovely review. We're so glad to hear that you appreciate our service. We hope to see you again soon. Best regards, Arrivederci in Puglia! Biancodonda Team
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewNice room. Hotel has pool and is only 10 min away from the old city
Dear Guest, thank you for your kind review. We hope to see you again soon. Regards, Arrivederci in Puglia! Biancodonda Team
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewWhen we arrived the receptionist arranged for our car to be parked for us. Our room was great. Very modern with touch screen controls. Breakfast was varied and plentiful. The hotel is a 10 minute walk or less from the old town and we enjoyed a swim in the old town each morning. There is a free shuttle to a local beach and we enjoyed a day there. All in all I could not fault this hotel from providing beach towels to sending us WhatsApp message of information that was useful. They went above and beyond especially Ludovica . Thank you !!! I would recommend this hotel to anyone ,
I have no complaints at all and could not fault the hotel at all
Dear Guest, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience during your stay with us. Your kind words truly mean a lot to our team, who work hard every day to make sure our guests feel comfortable and well taken care of. It was a pleasure having you with us, and we’re so glad we could help make your visit a memorable one. We look forward to welcoming you back again soon! Warm regards, Arrivederci in Puglia Biancodonda Team
Dear Guest, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience during your stay with us. Your kind words truly mean a lot to our team, who work hard every day to make su… Show more