Reviews of Bonaini Relax B&B
Viale Francesco Bonaini, 76 Piano 1, 56125 Pisa, Italy
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Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff 10/10, the room 10/10, the location 10/10.
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewClean, good size rooms, air con, breakfast facility.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat location, 20 minutes walking from the airport, 5 minutes walking from the main train station, 20 minutes walking from the Leaning Tower. Renewed rooms with comfortable beds, nice and modern bathroom. Very nice and well prepared kitchen in the common area. Great contact with the administrator, he replies very fast, contact on WhatsApp works perfect.
The facility is located in the old (renewed inside) building, no really visible sign, name, banner or whatever - just small name plate on the door, hard to find it. Electric issues inside, blinking lamps (due to the old installation). No external toilet - just in the rooms.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewPerfect location if you want to travel by train as it is very near to the train station. The area is not the best to live in but the room was very clean and good size for a family of three. There was complimentary coffee and tea in a shared kitchen with few snacks. You can ask them to clean the room if you want but we did not under our 4 days stay. Gani was very responsive, one day we found out there was no water in the tap and I wrote to him, he came quickly and tried to fix it within half an hour.. which we were very thankful for. Easy to check out as we just left the keys in a specific post-like box.
It is not a hotel, it is more like a motel in a residential building with very noisy neighbors. We found it hard to fall asleep in the nights. We could not open the window ..it was locked and facing the street ..but we heard every noise coming from there. It was an ok stay for us as we spent almost of our time out and traveled by train.
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewSpotlessly clean. Sterile.
I had arranged to pay at the property. We were due to arrive at 1 am. The owners rang as we going through airport security to say that I had to pay before we arrived. STRESS!!! Why we couldn’t pay at the property I didn’t understand.
Thank you for your feedback. We understand that your arrival was late at night and we are sorry to hear that this caused stress. However, in order to take advantage of the option to “pay at the property,” it is necessary to provide a valid credit card through the Booking.com platform. Unfortunately, the card details provided were either invalid or had insufficient credit. In such cases, especially when guests indicate a very late check-in time (such as 1:00 AM), we cannot hold the room without a valid payment guarantee. Our property cannot risk keeping the room blocked during the night without confirmation. It is the guest’s responsibility to ensure that correct and valid payment details are entered to guarantee the booking. We hope this clarifies the situation, and we thank you for your understanding. Kind regards,
Thank you for your feedback. We understand that your arrival was late at night and we are sorry to hear that this caused stress. However, in order to take advantage of the option to “pay at the property,” it is necessary to provide a valid… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewLocation close to the station
Very basic facilities for the price, but maybe this was surge pricing due to the festival of St Rainerius
Thank you for your review. As you correctly noted, your stay coincided with the Festival of St. Ranieri, which is part of the busy summer season. During this time, rates may be slightly higher due to increased demand. However, we would be happy to welcome you again in the future — especially in the winter months, when our prices are more promotional and the city is equally charming. We also appreciate your kind mention of our location, which is indeed very convenient — just a short walk from both the historic center and the train station. Warm regards
Thank you for your review. As you correctly noted, your stay coincided with the Festival of St. Ranieri, which is part of the busy summer season. During this time, rates may be slightly higher due to increased demand. However, we would be … Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewLocation
Nothing!
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation re station, sightseeing and restaurants. Proactive, v communicative, friendly and readily contactable / available staff. Cleanliness throughout.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewFriendly staff, very, very, clean and 2 minutes to the train station.
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewEasy check in and communication, great staff and very clean room. Very close to the train station. The only thing I didn’t enjoy was the area, felt a little uneasy however the accommodation served its purpose.
Noise from street.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewGreat stuff,small snacks for free :)
Facility for such money is poor
We’re sorry to hear that you weren’t fully satisfied with the value for money. Unfortunately, in an important city like Pisa — especially for a property located just 300 meters from the historic center — prices tend to be higher, particularly during the high season. We still appreciate your feedback and kindly invite you to check our rates periodically: during the winter and low season, we often offer more affordable prices. You are always welcome to stay with us again!
We’re sorry to hear that you weren’t fully satisfied with the value for money. Unfortunately, in an important city like Pisa — especially for a property located just 300 meters from the historic center — prices tend to be higher, particular… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewGood location,easy to find,comfortable facilities and very nice host. There’s coffee and tea at all times and also snacks in the morning. Very nice for the price!
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewGreat location near the train station and near the center
Reviewed: 11 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified review