Voc. Celle N. 7, 06012 Città di Castello, Italy
#2 of 11 hotels in Città di Castello
Guests' ChoiceBased on 45 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.0
Value for money
8.7
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 25, 2025
Philippe
BelgiumRelatively small room.
We did love hotel's location: hill top with awesome view over valley, absolute tranquility along the day and during night, friendly and helpful staff and lovely swimming pool with small bar serving snacks and refreshments.
Stayed in August 2025
Reviewed: October 27, 2024
Donald
CanadaNothing. All was fantastic
We loved everything about this place. The staff were amazing, accommodating and friendly. The place and the views were out of this world. It was a piece of paradise hidden in the hills of Umbria.
Stayed in October 2024
Reviewed: October 24, 2024
Bianca
RomaniaEverything!
Stayed in October 2024
Reviewed: October 3, 2024
Antonio
United KingdomEvening meal could be improved for choice and quality
Breakfast was good and location was very pretty
Stayed in September 2024
Reviewed: August 2, 2024
Terence
United Kingdomnothing I can think of
2nd stay here, a beautiful place on a hill top, great pool and wonderful views. Very relaxing and nice restaurant with good food. I am sure we will go again.
Stayed in July 2024
Reviewed: July 30, 2024
James
United KingdomSat nav sending us up a dangerous dirt track to get there, but that’s not the hotel’s fault! There’s a perfectly good road that takes you to the doorstep.
Stunning location, beautiful views at every turn. Wonderful rustic buildings have been given a luxurious makeover, in a secluded hilltop location. A perfect getaway.
Stayed in July 2024
Reviewed: July 10, 2024
Sigrid
MexicoNo AC working in our room, was extremely hot 🥵 and noisy because we opened the windows to let some air in. Even though we let them know about how hot was our room, they didn’t seem to try to help us. Very uncomfortable night.
Beautiful
Stayed in April 2024
Reviewed: June 23, 2024
John
AustraliaThe wasps around the pool! So many it made me too uncomfortable to sit around it. I have been bitten before.
Classic rustic style Villa with very clean and comfortable accommodation. Staff were very friendly and service was excellent. They were very accommodating to our cycling needs as we were there with a cycling group. Grazie mille!
Stayed in June 2024
Reviewed: June 13, 2024
Pamela
AustraliaDinner service on Sunday night was very slow so we were overtired by the time we were served our meal (well after 9:30 pm).
A beautiful comfortable and special place to stay set in the hills away from it all. Beautiful views. We loved our stay and enjoyed the pool and the facilities especially after walking the Camino Via San Francesco for the day! Great breakfast too and staff were all very nice.
Stayed in June 2024
Reviewed: June 10, 2024
G
NetherlandsThe restaurant could have been better
An unexpected wellness centre
Stayed in June 2024
Reviewed: May 4, 2024
Michael
Germanyeasily nothing.
Bino 🐶, Location, Room, Parking for Motorbikes inside of the secured area. Thank you for your great support.
Stayed in May 2024
Reviewed: April 28, 2024
Mary
United StatesWe don’t mind walking, but the parking lot is a bit of a walk on cobblestone- if that would bother you.
Clean and beautiful location, but a little off the beaten path. We would have loved to have more time there. Anna, at reception was fantastic. They have a wonderful breakfast.
Stayed in April 2024
Reviewed: October 27, 2023
Martin
United KingdomCannot think of anything to complain about.
Beautiful hotel in a fantastic location the view over the valley was stunning especially at sunset. Clean, tidy, spacious room. Staff were very helpful and friendly. Free parking onsite. Evening meal and breakfast was great.
Stayed in September 2023
Reviewed: August 5, 2023
Terence
United KingdomCould do with a few more towel hooks and rails in shower room.
Wonderful location with views all round. Well kept grounds, pool, restaurant terrace and very well restored buildings. Food very good and generous portions. A very relaxing place to spend all day by the pool but also great base for sightseeing.
Stayed in August 2023
Reviewed: July 24, 2023
Valentina
ItalyThe room was too small
The place is very beautiful, the location breathtaking
Stayed in July 2023
Reviewed: July 18, 2023
Valerio
United KingdomRestaurant under staffed and disorganised
Very comfortable. Great views
Stayed in July 2023
Reviewed: April 19, 2023
Neil
United Kingdomlocation
Stayed in April 2023
Reviewed: April 7, 2023
Nicholas
AustraliaOur only disappointment was some noisy people in the room above us but that of course is no fault of the hotel.
What a magnificent and very special property! The location is superb, the buildings are so historic and beautifully appointed. Breakfast was excellent and dinner in the restaurant was superb. Our waiter was wonderful and highly professional. The reception staff were also excellent and spoke wonderful English for which we were very grateful.
Stayed in April 2023
Reviewed: August 2, 2025
Lasma
ItalyBooked a room for me, my husband and our newborn son indicating the age (which is below 1 year). The crib had to still be requested by me despite the booking and there was 10€ extra charge once I did it. Usually for this type of hotels it’s provided at no cost, but ok…that wasn’t the worst. Once we arrived we noticed that there are tables being prepared for an evening celebration. We asked where the windows of our room will be facing and it turned out to be facing the front yard where the party will be. We asked if they noticed in our booking that we are here with the baby and they said we used booking.com for making reservation and there was no way of contacting us (hello? It’s not true!). Anyway, we needed to insist on changing the room. Hospitality or at least common sense? I’m not sure. To our surprise at the breakfast the tables had room numbers on it and we were allowed to only sit at the designated table which hotel staff decided on. I’ve travelled A LOT for both business and leisure- first time I’ve seen something like this.
The location and views are stunning
Stayed in August 2025
Reviewed: May 19, 2024
Veronica
ItalyLa camera
La location
Stayed in May 2024
Reviewed: August 28, 2023
Corrado
Italylocation, piscina, spa, personale della reception
Stayed in August 2023
Reviewed: May 6, 2023
Anonymous
Polandroom was prepared for one person (we have booked double room).
Stayed in May 2023
Reviewed: July 7, 2025
Andrea
ItalyThere are no comments available for this review
Stayed in June 2025
Reviewed: July 2, 2025
Loris
FinlandThere are no comments available for this review
Stayed in June 2025
Showing 1 - 25
Lavagna, Italy
Bansko, Bulgaria
Brides-les-Bains, France
Villa La Angostura, Argentina
Paestum, Italy
Naples, Italy
Ban Ongkharak, Thailand
Olomouc, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content