Reviews of SHG Hotel De La Ville 4 stars
Viale Verona 12, 36100 Vicenza, Italy
Loading
Guests also reviewed these properties:
Schwechat, Austria
Oberkirch, Germany
Xanten, Germany
Lloreda, Spain
Rome, Italy
Räpina, Estonia
Castiglion Fiorentino, Italy
Playa de las Americas, Spain
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything was spotless and the breakfast was really great. Good range of bread, charcutarie, fruits and coffee.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewGood location for our needs. Great sized bathroom and **counter space**. Nice breakfast selection. Convenient hotel restaurant with some great dining.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRooms spacious, bed comfortable, good airconditioning, free parking.
Pillows need replacement, overall hotel very much worn out, breakfast basic.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery clean room and excellent staff.
It is a bit outdated but absolutely fine.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNice coffee service at breakfast. Lots of parking opportunities. Within walking distance of the city center.
I wasn't sure where to park when I arrived. Breakfast wasn't too good.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGood option for one night, clean, has free parking.
Breakfast isn't included.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThey stored our luggage before we could check in, gave us great directions to the train to Venice, and provided a great breakfast.
Was hard to find from the street view
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewKind personal in the restaurant at breakfast time.
Bad neighbourhood, old hotel, needs to be renovated, stong smell from the kitchen in the restaurant, lobby, at the reception, in the garage, on each floor. Room Airco not reacting on the thermostat. We were advised to switch it off in the main electric board in the room by the fuse on/off. On Booking photos are much nicer than reality. We were charged in advance for 7 days and unfortunately could not cancel our stay and go to the better hotel. I would not suggest or recomend this hotel to anyone.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewGreat!
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewIts not look like 4 star hotel. Am a frequent traveller. Remote tv not working, only plastic glass available, fridge very small,all round looks like normal hotel. Atleast keep one bottle water complimentry. And arrangements of room very bad. In front of mirror kept tv. Mobile charging plug also not available. Very bad
Reviewed: 12 July 2025 · Stayed in May 2025
Verified reviewVery good value for Vicenza and helpful staff. The room was very large also for the area, and inside/garage parking was very good. The breakfast was great
Lack of air conditioning in the rooms, even no fans. So if you didn't bring one, you were going to roast. Also patios are connected with the other rooms, which makes no sense. This is a bad design and they need to fix this. Means there is no privacy on the balcony or children could wander to a neighbors patio or room.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe air conditioning was extremely cold and couldn’t be switched off.
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewWas really good
Almost everything
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewold facilities, problems with the shower, problem with the air conditioner, wet garage like a pool, moldy smell, very poor breakfast, charged me twice.