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Hodnocení – Casa di Paola mare Ardea

Via Arno 37, 00040 Ardea, Itálie

  • Markéta

    Hodnocení napsáno: 17. července 2023 · Termínem pobytu byl červenec 2023

    Autentické hodnocení

    Komunikace s majitelem v pořádku, cena odpovídá kvalitě. Ardea je hezká, pláž také

    Ubytování bylo zastaralé, wifi nefungovala a plynový vařič skoro nevařil. Všude byli komáři, když neběžela klimatizace, bylo to cítit zatuchlinou a nedalo se větrat. Jednolůžková postel se prohýbala, nedalo se zde spát.

    Odpověď ubytování

    I'm sorry you didn’t enjoyed your stay at our home but I think your judgment is a little harsh in some respects. I absolutely apologize for the disruption of the wifi line which unfortunately you did not report to us during your stay allow us to provide you with an alternative line and to be able to have the problem solved by the competent technician. The kitchen is concerned, which works perfectly on gas, the cooking times for the food are the necessary ones and I don't think we are as long as you describe them in your comment. The house is located in an area with a lot of greenery around and therefore there are mosquitoes, especially in the evening, however we have mosquito nets in all the windows which, if kept closed, allow them to be kept open and to ensure that the annoying mosquitoes stay out. In this way it is possible to let the house get air even without the continuous use of the air conditioning. Of course, given the temperatures of the last few days, there isn't much fresh air from outside. Your reservation is for two adults and a child and we have prepared a double bed and a single bed, the bed you mention in the comments is a camp bed but we use it as an extra bed for a child, in fact upon his arrival It was closed. If you had asked us for three single beds we would probably have done so. Sometimes communication can be important. Finally I want to add that the house is perhaps not very modern but it does not have any kind of mold or bad smell which has never been reported to us by any previous client. I renew my apologies if we have not met your needs and we will do everything possible to improve and offer pleasant stays to all our future guests.

    I'm sorry you didn’t enjoyed your stay at our home but I think your judgment is a little harsh in some respects. I absolutely apologize for the disruption of the wifi line which unfortunately you did not report to us during your stay allow … Zobrazit více

    Casa di Paola mare Ardea
    18. července 2023
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