Reviews of Relais Casetta56
Via Chiusa 56, 48012 Lugo, Italy

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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewI like everything
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewSpecial place! Perfect
Non
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe room was very clean and comfortable with AC, the pool is lovely and in a peaceful location and the breakfast was excellent with even gluten free pastry choices. The staff are all really nice and they even helped drive us to the train station when we couldn't get a taxi. I would highly recommend it :)
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewIt is very beautiful place! Really niiiiiiice! It's happy place with positive energy. I will come back in summer
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 September 2024 · Stayed in September 2024
Verified reviewWe had a wonderful stay with our small dog, very friendly and will make an extra effort for you. Great breakfast and people.
Dear Thomas, Thank you for the nice review and we hope to see you again at Relais Casetta 56. Best regards Fam. Margotti
Reviewed: 15 August 2024 · Stayed in July 2024
Verified reviewReviewed: 8 August 2024 · Stayed in August 2024
Verified reviewVery Nice hosts! We had Some issues with curtains and has been fixed the same day! Good breakfast and Nice pool. We had the familyroom in upper room.
Little bit outdated and outside can have some modernisation and landscaping.
Good morning, We are sorry that your stay did not live up to your expectations. Greetings Fam. Margotti
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 26 June 2024 · Stayed in June 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewReviewed: 11 June 2024 · Stayed in May 2024
Verified reviewNice area by the pool, everything is clean
Dear Liudmila, we are very happy that you enjoyed your stay. Thank you and we hope to see you again at Relais Casetta 56. Kind Regards Reservation Office Fam. Margotti
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewEasy checkin and service. Hosts speaks English and Italian. Clean and spacious rooms, we were a party of 6 with no issues. Easy to find location. Booked this last minute and was really happy with it.
Dear Ahovenden, thank you for your kind words for us and it was a pleasure to welcome you to Casetta56. We hope to see you again in the future. Best regards Fam. Margotti
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewNice and hospitable family-run guest house, rustic style but renovated. Our room was comfortable: large with high ceiling (not all rooms are the same). Breakfast was fine.
WiFi was a bit of a lottery: worked well at times, was much congested at others. Room was well lit, but insufficiently for bed-time reading. Booking.com entry claims 'bike rentals' is available, but this is only offered from a nice bike shop in Bagnacavallo, 2.5 km away.
Dear Mark, thank you for your review and your opinion of us. As regards the bicycle rental service, we prefer to use a service provided by a professional just 2 km from us who can also deliver the bicycles to the B&B. Best Regards Margotti family
Dear Mark, thank you for your review and your opinion of us. As regards the bicycle rental service, we prefer to use a service provided by a professional just 2 km from us who can also deliver the bicycles to the B&B. Best Regards Marg… Show more
Reviewed: 23 February 2024 · Stayed in February 2024
Verified reviewThe whole place is unique and you can feel like in magic place. Rooms are huge, breakfast very good. I really recommend.
Dear Agnieszka, we are very happy that your stay was pleasant and thank you for your wonderful review. We hope to see you again soon at the Relais Casetta 56. Kind regards Fam. Margotti
Reviewed: 6 January 2024 · Stayed in December 2023
Verified reviewGreat, big and clean room, furnished with style. Super nice staff. Wonderful comprehensive breakfast. Thank you!
Dear Lara. We thank you for the wonderful review. We are happy that you liked the room, the breakfast and our staff, because we work hard every day to do our best. Hoping to see you again at Relais Casetta 56 we wish you best regards Customer care Alessandra Margotti
Dear Lara. We thank you for the wonderful review. We are happy that you liked the room, the breakfast and our staff, because we work hard every day to do our best. Hoping to see you again at Relais Casetta 56 we wish you best regards Custom… Show more
Reviewed: 22 September 2023 · Stayed in September 2023
Verified reviewWe loved our stay at Casetta 56. The staff were lovely, really helpful & accommodating. Breakfast was continental & there was plenty of choice. In terms of location, would definitely recommend hiring a car. Taxis are few & far between & the road Casetta 56 is on is unlit & there are no pavements. Staff recommended we hire a car & arranged it all for us. Really glad they did. Our boys loved the pool, the table football & the pool table. There were two private events held whilst we were there but they did not affect us at all. We could not hear the music & the persons attending were respectful of the residents.
No real complaints, the only thing would be the location. We hadn’t anticipated needing a car. Think it would be a struggle without one.
Dear Lindsay, thank you so much for your review!! It's always nice to read when customers have a good time at Relais Casetta 56. Hoping to host you again in the future, we wish you a good day. Customer care Alessandra Margotti
Reviewed: 19 September 2023 · Stayed in September 2023
Verified reviewReviewed: 11 September 2023 · Stayed in September 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewThe house, pool, breakfastroom.
Dear Manuela, thank you for your review and we hope to welcome you again... perhaps for a slightly longer stay! Kind regards, Margotti family
Reviewed: 27 July 2023 · Stayed in June 2023
Verified reviewVery dog friendly. Big clean rooms and great service.
Dear Robert, thank you very much for the review!! We are happy that everything was to your liking. Hoping to welcome you again in the future, we send you our best regards customer care Alessandra Margotti