Reviews of Chroma Italy - Chroma Tessera

Elvio is helping us to find a forgotten bag in another city, he has contacted them. And didn't let us stay outside because of the keys I left in a bag. Thanks to Elvio, he is amazing 🤩

Nothing

Helpful staff

Shower wasn't really meticulously cleaned. Signs of calcium was all over the tiles. The bed cover was stained and old. Bed an room size didn't meet our expectations but it's fine.

Was a little noisy, not so soundproof

good location, about 10 minutes walk from Roma Termini station. clean room, bathroom too. inside kettle, coffee/tea set. the lady who welcomed us speaks only Italian, but we managed to communicate with sign language. room booked for 3 people, but cups, coffee, water were prepared for 2 people - after asking for it we got what we needed.

room a bit small for 3 people, it was hard to move, little space for your own things. beds creaked a bit, if someone moves around in bed it can wake up the tenants

Very nice stay ! The building is secured and the apartment was very clean. The location is also very convenient (5mn away from Termini station when walking). The communication was also easy, we will come back for sure !

Nothing!

The shower was a bit strange and the jet wasn't very powerful, but it worked okay.

- The location is convenient, a short walk from Termini. - We were allowed to leave our luggage after the check-out time. - There is an elevator. - There were some complimentary refreshments (cookies, tea, coffee).

- It is an apartment in an old building turned into a hotel. You can see the light from the corridor through the closed door of the room. - The room is very noisy, not soundproof at all. We stayed for two nights and I was woken up both nights by guests who were checking out. I could hear them and their suitcases rumbling across the corridor, and their conversation with the reception lady. One time it was before 5am! - If you open the window (we were in Marilyn room), you will find a little balcony that is completely jammed with outer air condition units which make a lot of noise even when the balcony doors are closed. - the reception lady, who was apparently also the cleaning lady, opened the door from our room without knocking, 15 minutes before the check-out time. She apologized, but still, our privacy was jeopardized

Location was close to station. Room was comfortable if not a bit small.

This is not a hotel but more a room off a corridor on 3rd floor of a building. Not as expected, would not stay here again.

The room was a nice size with a good-sized bathroom. We liked the plugins which made the room and the corridor smell nice as well as the LED lights in the bathroom. The room had plenty of lamps which made it cozy and a small fridge with some free water which was nice as it was very hot when we arrived. The rooms had good soundproofing and we could only hear our neighbours when we were in the bathroom/ when they shut the main door very loudly. Elvio was kind and answered all of my messages very quickly and allowed us to store our luggage before we left for our train after we checked out which was great.

There was no warm water coming from our sink and the pressure was very low - although it was great in the shower. The bathroom door had no lock on it. The bathroom had lots of limescale and was not the most clean with gunk in the toothbrush holder and dirt and hair around the shower door. We were excited to see we had a balcony but it was blocked by the AC units and was very dirty so was an eyesore and completely unusable. The photo canvas in our room was strange, a large photo of a woman lying with her legs open. My partner was bitten in the night by something, unsure if it was bed bugs or something else but be wary of staying here for that reason. When we showed up to collect our luggage we were not spoken to as the hosts were sitting laughing at something on their phone which felt a bit rude although we were just grateful to have somewhere to leave our stuff. Not the best location for getting into the main part of Rome unfortunately, good location for Termini and the metro station but with the buses running so poorly we would have preferred to stay closer to the sights.

The staff was friendly

There was construction the floor above during my whole week. Starting at 7:30am, there was pounding, drilling, etc. Impossible to sleep in or enjoy the room. Guests should have been informed before hand so as to make a choice about staying there. Or offered a discount. I can't believe I was charged full price for that disaster.

The bed was very comfortable, the room was clean and tidy and there was very big wardrobe. I like that it has air condition and fridge for our cold drinks. The room is on the 3th floor but there’s no problem there is elevator in the building. I am very happy that I was your guest! Thank you very much 🙂!