Reviews of Hotel Comtes De Challant Albergo Etico Valle d'Aosta 3 stars

Very satisfied with the service and kindness of staff. We were not aware of the concept of Alberto Etico when booking, but we experienced the normality of inclusion. It appears natural as it can be, the service personal kind and customer oriented, very professional! Had a great time and will recommend you! Thank to the hotel team!

n/a

I wish breakfast included eggs

Location and the nice staff.

Air conditioning too noisy, beds were not comfortable.

Nothing.

We had a very disappointing and frankly unsafe stay at Hotel Comtes De Challant Albergo Etico. The entire hotel, including our room, smelt of stale cigarettes and felt extremely dated. We booked as a family of three with a four-year-old, but the experience was far from welcoming. The restaurant reservation system was frustrating. We received an email at 8am asking if we wanted dinner, replied immediately at 9am requesting a 7.30 table, and were only told at 4pm that the restaurant was fully booked. Our room had a bright green sensor flashing every five seconds, making it very difficult to sleep. Noise insulation was poor, and we were kept awake by guests moving furniture in the room above until I personally had to go upstairs at midnight to ask them to stop, as there is no staff presence or reception available during the night. The worst part of the stay was that the hotel’s fire alarm went off repeatedly between 2.30am and 7am. The first time, we evacuated with our child, only to be told it was a faulty system and that we should ignore the alarms. This felt extremely unnerving and unsafe, as there would be no way of knowing if a real fire had broken out. At breakfast, there was no apology, acknowledgement, or compensation offered. When we asked, we were told that because we booked via Booking.com nothing could be done. Staff throughout were unfriendly and unhelpful. Overall, this was a terrible experience: unsafe, unsanitary, and with very poor customer care. We would not recommend this hotel under any circumstances.

The location and the special project to help fragile and disabled youth

Dogs were allowed to the hotel but not to the restaurant

Perfect location

It would have been really helpful if the Hotel - or indeed Booking.com had made it much clearer that the hotel was an "ethical" hotel where staff with development needs were employed to help them develop skills. This is wonderful but had I been fully aware of the initiative I would not have minded having to wait for 30 minutes in the bar to get a drink or 40 minutes for a bottle of wine to arrive with dinner (on the third attempt) or the room to be twin not a large bed!

This is a perfect 10 hotel. My very personal best of all. I would surely stay again once I will be in Valle d'Aosta. The view from the balcony towards the majestic Alp mountains and Fenis castle is breath-taking. I am still see it on my dreams. I am rather hard on my evaluation at general but believe my Genius level 3 status and take my word for it. If in July the spectacle and the whole hotel experience was flawless imagine what it will happen in wintertime when Valle d'Aosta puts "its nicest clothes on"... I will be a repeater. Grazie mille amici!!

It would be a deadly sin to write anyhting....

Near the highway

There was a problem in the air condition in my room. It was very hot. I ask them to fix it or changing the room and nothing heaven. Instead, they said you don’t have to pay the tax-tax city for their way to say sorry

Great hotel with very nice staff

Excellent place to stop on the way.

The rooms were great, the view spectacular, and all the staff were so nice to us and helpful!

The breakfast could have a broader selection of hot foods, BUT what was provided was still very good!

The staff was really helpful and friendly. The location was amazing, the room was very spacious with a great view.

The food wasn't great