Nothing! Loved it all

Everything was absolutely beautiful. We loved our stay in this hotel and look forward to returning to it one day. The staff were all extremely helpful and made our stay very happy.

Stayed in July 2025

Excellent location, tucked away down a little alley which was beautiful. Two minute walk from all shops and restaurants in town. Staff were helpful with any questions we had and the rooms were kept clean. Would definitely recommend!

Stayed in July 2025

Breakfast was excellent. Staff were friendly. Rooms were comfortable and well cleaned.

Stayed in July 2025

Very friendly and efficient staff

Stayed in July 2025

Lots are of stairs which is a problem for anyone with knee problems. Some rooms require a big climb and others less so. Maybe there are “easier” rooms but I suspect not. Our room was on the small side bit ok. The hotel is in the old city where non resident cars cannot enter. However, with proper registration through the hotel, you can enter through the restricted gate to ALMOST reach the hotel. You can leave your car at the square (piazza conciliazione) and take your luggage to the hotel and then move your car to parking outside of the control zone. Parking is a major hassle and if your have a car you should reserve one of the LIMITED parking spaces for $10 euros a day. We planned it out in advance and it was a significant enough headache that we never moved the car until check out. Maybe we are too chicken; others managed but those who arrived neither no preplanned parking were VERY UNHAPPY.

The place is clean and well managed. The staff is incredibly helpful all of the time. They arranged transportation to a party we attended at a hard to find Masseria.

Stayed in July 2025

At the restaurant the glass of white wine was surprisingly not available ( in Puglia ?)

Excellent location , very nice room , very pleasant atmosphere

Stayed in June 2025

There was a small kitchen in the room but no crockery, pans etc and no kettle, cups or glasses for tea/coffee etc.

Location fantastic

Stayed in June 2025

Pillows were on hard side, a choice of hard and soft would have been appreciated

Breakfast was good, hot choice available to order. Dinner in roof top restaurant, food good. The new manager Alessandro was working hard to please all guests

Stayed in June 2025

Hotel in old town is good location. Room was dated and a bit dark but its an old historic castle! Breakfast was ok. They ran short on food and seemed not to have enough staff— but the staff that was there were always pleasant and helpful!! I would t rate it 4 star and IDK. … it could be the best there is in Conversano!!

Stayed in April 2025

Amazing location and the hotel itself. Ancient building preserved in al its grace. You really feel the heart of the town. Fantastic views from the rooms and from the rooftop restaurant. You couldn't be more central. Quality of the food in the restaurant is quite good. Good quality of linen and clean. The bathrooms are ridiculously small and quite old. Despite good work of cleaning team,you really feel that everything has to be changed (tiles, showers, toilets), it's unpleasant to be in such old bathroom that doesn't correspond modern standards. Almost no light in the bathroom which makes it really gloomy. The beds are very used. The bed linen are very clean and of good quality, but the bed itself really has to be changed. The waiters of the restaurant are friendly but really unprofessional (slow, forgetting, not knowing how to open the wine bottles) and the restaurant is really understaffed.

Stayed in February 2025

Parking can be a fuss. It is possible to park at a nearby gas station, if you find a place but this is not a nice option. Otherwise - paid parking on the street. There is one parling spot for the hotel at EUR10/day, but we didn't use it. Beds - not very comfy. I confirm that the room had all mentioned amenitis but it had nothing to do with the pictures. Sitting area was a corridor with two chairs - disappointment. Another dissapointment is that we couldn't use the SPA - it was reserved for the whole period of our stay which was very strange as there weren't any other people in the hotel during two of the three days (and it is supposed that hotel guests use it with advangate). In the last day they told us that all reservations for the spa were being cancelled as the water was cold (?!) - is this a spa hotel we really could not understand and this was one of the reasons to book it in the first place.

Location is very good - in the old town, easy to find, even by car. Nicely renovated old building with a lot of charm. You are practically in the heart of the old town of Conversano.

Stayed in January 2025

Everything felt old. the bathroom was so tiny and old. in a 4 people bedroom it didn't have a key. no drinks cabinet, some amenities like the pool and spa were to be booked and paid for so a little disappointing there. Also not soundproof, youc ould hear other guests talking.

room was small but clean, the views from the top floors are beautiful. The staff was nice and available. The breakfast was a decent buffet plus some à la carte stuff made to order. Parking isn't far and the surrounding town is great.

Stayed in December 2024

Breakfast was not as good as it should be. Pathetic pancakes. Terrible coffee machine. Things you couldn’t recognise The room was dark and gloomy. Very noisy each morning around 5.30am with deliveries or staff coming in for breakfast shift. Had to wear earplugs.

The overall feel and location was good. The bed was comfortable and the staff were nice enough. Very clean room

Stayed in September 2024

The breakfast staff were very stressed and far too busy. There was building work going on next to our room which started at 7am. This was far too early and woke us up. They stopped about 8am and restarted again later. A later start would have been very much appreciated.

A beautiful property. The staff were very friendly and helpful.

Stayed in September 2024

Steep stairs. Balcony in superior room rather disappointing at little more than one metre square and only separated from next room by low fencing thereby affording no privacy.

Fantastic location in the heart of the old town. Very sympathetic restoration of old building. Good breakfast choice. Air conditioning much appreciated given outside temperatures of over 35 Celsius. Our visit coincided with a music festival which added to the atmosphere.

Stayed in July 2024

Air conditioning not easy to use.

The room was large and the bed was comfortable. The staff were friendly and very attentive. Brilliant location.

Stayed in June 2024

Little bit complicated parking, Spa only for extra cost. Breakfast could have been better. Bathroom quality.

Beautiful medieval atmosphere, great location.

Stayed in April 2024

Perfectly situated in the centre of the old town, opposite the main church. The labyrinth of staircases and rooms reflects the age of the palace. Sensitively renovated and kept.

Stayed in October 2023

There was no luggage stand.

Stayed in August 2023

Nothing of note.

The location was ideal. Our rooms were clean and spacious. The breakfast was a most pleasant experience. The staff were very helpful - a special mention to Francesco, who was always willing to assist with any query. The hotel was a welcome cooling respite from the scorching midday heat! Made us wish we could have stayed at the hotel longer.

Stayed in July 2023

Some teenagers were making noise up to midnight so we had to wait a bit to sleep.

The location of this Hotel is great. It is next to the nice cathedral where in July there are plenty of events. Breakfast was nice too.

Stayed in July 2023

Just so beautiful, the marble, the decor. wonderful breakfasts and roof top restaurant. right in Conversano which was a beautiful special magical ancient town.

Stayed in May 2023

The hotel has a nice spa.  Nevertheless, it would help if the staff spoke better English and tried to explain how to navigate the spa itself and the services there.

this is a very special hotel, where it is different since the hotel is in a very old building. The rooms are nicely renovated our room had very beautiful ceiling. The location could not be better since it’s in the middle of this lovely medieval town.

Stayed in June 2023

wish the spa was included

fabulous hotel

Stayed in May 2023