Not being able to wear swimwear in the sauna so we never used it.

Relaxed, comfortable environment. Great Lake views, spacious bedrooms. Fab rooftop pool. Really enjoyed the food and dining options both inside and outside. The staff were very helpful and friendly. We didn’t catch everyone’s names but Stefan and Massimo were great as were all of the staff. Enjoyed the wine tasting event and piano. We also had a fantastic massage from Diego.

Stayed in August 2025

Nothing - all good

Everything - service, amenities, food, location

Stayed in July 2025

Nothing at all!

Top in all ways, wonderfully decorated hotel and rooms, friendly staff, great food, top swimming pool and spa area, convenient parking… Great tips for excursions.

Stayed in July 2025

Service, food, facilities room, location all fantastic. I particularly like the backstory of the development of the hotel arising from the repurposing of the site of a ceramics factory

Stayed in May 2025

I had a fantastic stay here! The attentive staff went above and beyond to accommodate my dietary restrictions, making me feel truly cared for. The massages are a must—by the end of my stay, I felt deeply relaxed and in high spirits. Highly recommend for the exceptional service and rejuvenating experience!

Stayed in November 2024

The rooms were too warm and there was little way of moderating the temperature without opening the windows.

The restaurant was good and the staff were very friendly.

Stayed in October 2024

Nothing

Everything

Stayed in September 2024

Nothing only thing was having to leave to come home😰

We loved everything about this hotel from we arrived the friendliness of the staff right throughout the hotel… Wonderful facilities and amazing food…

Stayed in September 2024

Superb location, excellent suite of 55sqm with magnificent views from 2 sides of the corner room (202). Half board was excellent and wait staff in particular were very welcoming and helpful. Great location to explore Lago Maggiore.

Stayed in July 2024

Nothing.

A Beautiful hotel in quiet surroundings, the staff were all amazing and had a great knowledge of English. The facilities were top-notch notch and the breakfast was great. Nothing bad to say, everything was so good. The fact they included dinner and wine in the price was such a bonus.

Stayed in June 2024

Spa robes a little bit small, minor detail is the light for the AC is bright at night - This is nitpicking, it’s an excellent hotel.

Beautiful hotel with modern spa facilities, great views, lovely gardens and friendly staff. Rooms are modern, tasteful and a comfortable size.

Stayed in June 2024

A balcony would have been nice A bigger pool would have improved the relaxation areas

Pleasant & helpful staff Good food & inclusive water & wine Close to the ferry across to the west coast of the lake & pleasant walk there to

Stayed in June 2024

Nothing

Everything! location, atmosphere,facilities, cleanliness and very friendly staff especially ( Claudio the restaurant manager and his team and Massimo in the reception)

Stayed in May 2024

Nothing.

Everything - the staff were amazing, catering to my GF needs, food was great, location was stunning, value was amazing with half board - which included afternoon tea.

Stayed in May 2024

Nothing

Pool

Stayed in October 2023

Atmosphere and service, food, ambiance, beautiful amenities

Stayed in September 2023

Our fridge in our room didn't work and, although I was told by reception that it would be fixed in a couple of days, it wasn't. There wasn't an iron available when i asked at reception, in the evening. The hairdryer hadn't been attached to the bathroom wall, even though the design needed it to be, and so it made drying your hair really difficult! The bathroom flooded each time you had a shower. There needs to be some kind of lighting for the stairs that go up to the top floor so that people can see where they are walking if they need the loo in the middle of the night, without having to turn the main bright light on.

We stayed half board, so we had breakfast, tea and Dinner included. I thought that the dinner was exceptional for an all inclusive meal. Appetisers, salad and cheese were buffet style and then a small primi and secondi were chosen of a small menu, with a desert served afterwards. The wine that you could help yourself to was also lovely. The staff at the restaurant were excellent, very friendly and helpful. Gorgeous swimming pool, with amazing view. Spare towels up there would be great. The family room was really modern and lovely, but just had a few little design issues.

Stayed in August 2023

Nothing

Laveno was a very good choice for visiting Lake Maggiore: it’s peaceful and very convenient to discover the islands by boat. The decoration and the facilities of the hotel were very fine. Especially the food was delicious.

Stayed in August 2023

Everything was perfect

Stayed in May 2023

The half bord was not really good. The wine list could be better.

Everything was amazing. The location is perfect: near ferry, and the funicular. Its great to spend more time and have time for the pool relaxing and also to visit funicular. The breakfast was good. Staff is really helpful and friendly. There is elevator, car parking and everything needed to have great time in the hotel. Clear and comfortable rooms.

Stayed in September 2022

Parking is a bit confusing in the multi-storey carpark next door, but i think in part thats because there is some construction work going on in the street which accesses the hotel.

Good service, good welcome from reception, and taking bags up to room, room was well appointed. Rooftop pool is great - great view across the lake. Dinner and breakfast are included (with wine for dinner), food was really good. Room was quiet at night which is always welcome. Would stay again.

Stayed in July 2025

aircon could not be adjusted and room was very warm if windows kept shut ( which we did due to mosquitoes) I requested an extra pillow which was not forthcoming.

location, views, food, room, most staff very pleasant and helpful

Stayed in September 2022

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in September 2024