Reviews of DoubleTree By Hilton Milan 4 stars
Via Ludovico Di Breme 77, Certosa, 20156 Milan, Italy

Loading
Guests also reviewed these properties:
Portocolom, Spain
Puerto Rico de Gran Canaria, Spain
Safranbolu, Turkey
Wuxi, China
Venice, Italy
Podstrana, Croatia
Santo Domingo, Philippines
Copenhagen, Denmark
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe Hotel is properly located, regular replacement of water bottle, quiet.
Breakfast needs to be revisited. Same breakfast daily is not worth it with poor varieties.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean and good facilities
Very far from the main central area. Had to get a tram and took 45 mins . Taxi cost us 100 euros from airport
Dear Sheetal, Thank you for taking the time to share your feedback. We are delighted to hear that you found our facilities clean and well-maintained. We understand your concern regarding the location. While our hotel is situated in an industrial area of Milan, we are pleased to inform you that the tram stop is just a two-minute walk from the hotel, providing easy access to the city center. Regarding the airport transfer, we regret that the taxi fare was higher than expected. Unfortunately, the airport transfer prices are fixed and regulated. We always strive to offer the best possible service and hope this did not cause any inconvenience. We appreciate your comments and hope to have the pleasure of welcoming you again in the future. Best regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Sheetal, Thank you for taking the time to share your feedback. We are delighted to hear that you found our facilities clean and well-maintained. We understand your concern regarding the location. While our hotel is situated in an indu… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe hotel was generally very nice. The rooms were spacious and clean. The staff was friendly and helpful. The food and breakfast were delicious.
The only disadvantage of the hotel was that it was far from the center.
Dear Orunbayev, Thank you so much for your kind review. We are thrilled to hear that you enjoyed the spacious and clean rooms, as well as the friendly and helpful service from our staff. It’s also wonderful to know that you found the food and breakfast to be delicious. We understand that our location may not be ideal for everyone, as we are a bit further from the city center, but we are pleased to inform you that there are convenient transportation options nearby to easily reach the heart of the city. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. Warm regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Orunbayev, Thank you so much for your kind review. We are thrilled to hear that you enjoyed the spacious and clean rooms, as well as the friendly and helpful service from our staff. It’s also wonderful to know that you found the food … Show more
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewVery clean and comfortable. Very kind service
Dear Sean, Thank you for your wonderful feedback! We're so glad to hear that you found our space clean and comfortable, and that you enjoyed our service. We truly appreciate your kind words and hope to welcome you again soon! Warmest regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Sean, Thank you for your wonderful feedback! We're so glad to hear that you found our space clean and comfortable, and that you enjoyed our service. We truly appreciate your kind words and hope to welcome you again soon! Warmest r… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe staff was so welcomingg I loved it.
Dear Brittania, Thank you very much for your kind review. We are delighted to hear that you had such a positive experience with our staff. Your appreciation means a great deal to us, and we look forward to welcoming you again in the future. Warmest regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Brittania, Thank you very much for your kind review. We are delighted to hear that you had such a positive experience with our staff. Your appreciation means a great deal to us, and we look forward to welcoming you again in the future… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood rooms and great breakfast. Very polite staff as well. Good place to stay.
All was good. Nothing to complaint.
Dear Maria, Thank you so much for your kind review! We're delighted to hear that you enjoyed your room, our breakfast, and the service from our staff. It's wonderful to know that everything met your expectations. We hope to welcome you back again soon! Kindest regards, Aizel Villanueva Front Office Manager Doubletree by Hilton Milan
Dear Maria, Thank you so much for your kind review! We're delighted to hear that you enjoyed your room, our breakfast, and the service from our staff. It's wonderful to know that everything met your expectations. We hope to welcome… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewPrivate parking
In the area was not much to do
Dear Victoria, Thank you for your feedback! We’re glad you appreciated our private parking. While the hotel is located in an industrial area, we’d like to highlight that the tram stop is just a few steps away, offering a direct connection to the city center. Additionally, we provide a shuttle service that takes guests directly to the nearest metro station for even more convenience. We hope these options make it easier for you to explore the city next time. We look forward to welcoming you again. Warmest regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Victoria, Thank you for your feedback! We’re glad you appreciated our private parking. While the hotel is located in an industrial area, we’d like to highlight that the tram stop is just a few steps away, offering a direct connection … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewClean, beautiful, very friendly staff!
Dear Claudia, Thank you so much for your kind review. We are delighted to hear that you enjoyed the cleanliness and the friendly service provided by our team. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Claudia, Thank you so much for your kind review. We are delighted to hear that you enjoyed the cleanliness and the friendly service provided by our team. Your feedback is greatly appreciated, and we look forward to welcoming you back … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe rooms and staff were fantastic. Restaurant and breakfast buffet were also good. A great space to stay at for business or leisure
The location places it far away from the city centre
Dear Beau, Thank you very much for your kind review. We truly appreciate your compliments regarding our rooms, staff, restaurant, and breakfast buffet. We are glad to hear that you had a great experience during your stay. Regarding the location, while we are situated in an industrial area, we would like to highlight that the city center is easily accessible. The nearest tram stop is just a short walk from the hotel, and we also offer a shuttle service that takes guests to the nearest metro station, providing a convenient way to reach the city center. We hope to welcome you again in the future! Warmest regards, Aizel Villanueva Front Office Manager DoubleTree by Hilton Milan
Dear Beau, Thank you very much for your kind review. We truly appreciate your compliments regarding our rooms, staff, restaurant, and breakfast buffet. We are glad to hear that you had a great experience during your stay. Regarding the loc… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in May 2025
Verified review