It was difficult to identify as there’s no signs outside saying it’s a hotel. It’s just a giant metal gate.

It was very close to the train station; It was clean and had everything necessary inside.

Stayed in August 2025

It was very hot 🔥 You should have been sensitive enough to keep at least Fan inside the room Also, there was no prior indication that my room was going to be low level (windows opened to street level!)! So, even if i opened the windows to quell the heat, all the dust on the street and noises were inside the room.

Location was amazing 👏

Stayed in July 2025

There was no air conditioning in the room. After being in the jacuzzi the room was extra hot so air conditioning would be preferred. The jacuzzi was clean but when the jets were turned on, debris and dust came out so it made the water look dirty.

We were traveling by train a lot so being right beside the main train station was perfect. The bed was super comfy and the amenities were great.

Stayed in July 2025

I couldn't find much choice of nice restaurants in the area. Also I couldn't find an iron in the room even though there was an ironing board.

Location close to the train with the Malpensa shuttle bus just over the road was great. Room was well airconditioned. Communication and online checkin was great.

Stayed in June 2025

Location, close to the train station

Stayed in June 2025

The cleanliness and how small and no ventilation as we are in the basement

Location

Stayed in May 2025

Location was good, dificulties to enter the room but we got it somehow.

Stayed in March 2025

Access to the property Shower door was broken,

Great location Good communication Comfy bed

Stayed in May 2025

The fact that you need to be online to exit the outer gate. It does not open manually from the inside. This creates a major risk in case of fire

Almost everything

Stayed in May 2025

Great location and room, very comfy. The entrance and access could be improved. After a day of travel you want easy access. The main door is hard to find and you have to enter a long code for the front door and then another one for the room door. Each time you enter. No key cards once in the first time.

Stayed in May 2025

Close to metro and airport shuttle bus Clean and comfortable

Stayed in February 2025

The bathroom was cold, as well as the bedroom. But the staff brought in a radiator.

The room was very nice, clean, in a great location, we were allowed to check-in a little earlier There were two bottles of water in the fridge, ear plugs on the bed. We could also watch Netflix on the Smart-TV, which was nice.

Stayed in February 2025

its next to the central station!

Stayed in January 2025

Loud, can hear the smallest bit of noise from other rooms, and people outside, thin walls and windows.

Good location

Stayed in December 2024

At least I house front desk staff for interaction and direction.

The apartment was clean and quiet and central

Stayed in December 2024

The way the security entry was operated and the time limit to enter the property caused us lot of distress as our train was delayed arrival due to an accident. Despite texting the "owners" to help us with late arrival no much help was given. Seems like everything is remotely operated. In case there is an emergency or trouble you are on your own !

Nothing really

Stayed in August 2025

Not having anyone answer the gate intercom and waiting till someone came out or in to let us in. Seeing others lock out during night also made us feel very uncomfortable being there. Would not stay again. Found the place very noisy from street noise all hours

Close to train station

Stayed in August 2025

Could have done with more than one coffee pod but that is only a tiny observation which didn’t impact our stay at all!

Modern interior. Easy instructions on how to access. Excellent location, lovely clean room and nice size bathroom with a great shower. Big comfortable bed

Stayed in July 2025

Very comfortable and clean

Location

Stayed in May 2025

It is across the street form station Will come back!!!

Stayed in May 2025

ABSOLUTELY EVERYTHING. From the fact that after the reservation on Booking.com you get the mail from the property with requirement to scan and upload your passport, upload your selfie and tons of private information to their website which I believe is a very strange policy with a lot of concern about safety if your personal information. And of course it's not a hotel by any means, no reception, no facility to store luggage, no possibility to arrive earlier, you simply cannot access that property before 3pm. And of course none of those rules and conditions where mentioned in "hotel" description. So considering all that I requested to cancel the reservation with full refund immediately after discovering all those above-mentioned "high standard services" (of course well before check-in time) and pointing them in my cancellation request but "hotel" decided to ignore it. 0 star service. A I'mvoid it!!!!

nothing

Stayed in May 2025

Bed was not really comfortable. We didn’t sleep all night the noice is terrific. The window on half floor face on Main Street next to bus station and garage entrance next to our window.

Jacuzzi

Stayed in March 2025

The location

Stayed in February 2025

There is a jacuzzi, but you cannot fill it with hot water because the boiler is simply too small ;/

Stayed in January 2025