Reviews of Elements

Everything was super new and modern and clean. The location was perfectly central. The communication with the host Elena was super convenient and nice. She is a wonderful host!

Nothing.

We stayed at Elements as part of our summer holiday across Rome and Croatia. We will definitely be back! The apartment was excellent with fantastic facilities and a home from home feel. The apartment had everything we needed for a comfortable stay. Two bathrooms helped with a family of five and Netflix on the TV helped after a long day of exploring and walking. The location was excellent and within about half an hour walking distance of most sites (we took an UBER to get to Vatican City which would have been about an hour walk away) The apartment was close enough to the main city to be accessible to the main streets but further away enough to be quiet and peaceful. The beds were exceptionally comfortable and we slept so well! One of the most impressive things was the communication we had from Elena who was so helpful, even before we arrived. Nothing was too much trouble and we felt very supported in visiting a new city. Highly recommended.

Phenomenal Stay – Highly Recommended! Our stay at the Elements apartment in Rome was absolutely incredible. The location is phenomenal – close to everything, yet quiet and comfortable. The apartment itself is beautifully designed, spotlessly clean, and exceptionally well equipped, making it super convenient for our family. What truly made our experience unforgettable was Elena herself. She is beyond amazing – incredibly kind, helpful, and accommodating, always going out of her way to assist us with anything we needed, even things unrelated to the apartment. We felt so comfortable and welcomed that we booked another night with her when we returned to Rome, and it was just as perfect the second time around. If you're coming to Rome, don't miss the chance to stay here. It truly felt like a home away from home.

Fantastic location, beautiful accommodations and an incredible host!

wifi could have been better

central location, the host was very gracious, responsive and warm, made the process of early check-in smooth

a few basic would have helped like Kitchen towel, but it was not a deal breaker

Amazing start to our 2 week trip to Italy! The hostess Elena was so helpful and always available for anything we needed. We arrived before check-in and she came early to give us the tour of the facility and allowed us to store our bags there. The building itself is very easy to find/access and has a classic european vibe. Good AC and bonus points for the mineral/sparkling water that comes right from the tap! The location is perfect because it's close enough to be in walking distance to a lot of attractions like Trevi Fountain, Vatican City, etc. and Roma Termini station but far enough that it is not bogged down with so many tourists. Great nearby food options as well. Will definitely stay here again the next time I'm in Rome.

The only recommendation I will give to people who stay in Rome in the middle summer is you will be tempted to leave your window open at night for the cool air but we got a lot of mosquitoes in our room when we did that - we didn't think they could fly all the way up to the 6th floor to find us but they surely did lol, so I suggest opening the window in the morning and closing at night and just using the AC at night.

Location

Our host was wonderful, welcoming and helpful. The location was central to attractions and easily accessible by public transportation (bus, metro and main train station). The apartment was very comfortable, spacious and clean.

The room was in a shared apartment, sharing facilities with another room, which was not what we wanted. The Booking.com description didn't make this obvious, it didn't mention it, and so it wasn't an accurate listing. It should have been marketed very clearly as a shared apartment vs private accommodation. Location was good and the beds were comfortable.

In order to secure the private apartment, we had to pay extra money directly to the host.

The location was amazing. Easy access to the Metro right by. I was traveling so and I walked to the Coliseum from here (it was super hot) and stopped into a gelateria, some shops, etc., along the way. Elena, the host, is truly wonderful. She allowed me to check in a bit early and couldn't be nicer. Next day, she asked if I needed anything. True class! I will 💯 be staying here on my next visit to Rome! P.S. it is very quiet and peaceful in the room. It was also so clean, I could eat off of the floor if I so chose.

Very clean and well located. The host was very friendly as well!

Nothing

Awesome place! Great location, very clean, lovely design, had everything we needed. Elena was super nice and helpful.

Old elevator that can only hold 4 people at a time and the apartment is on the 6th floor. We still enjoyed our stay.

Fantastic!!!

Nothing.

Location , very responsive host

I really enjoyed my stay — the host was incredibly friendly and welcoming. The location was perfect, right in the center with all major sights, shops, and cafés just a short walk(15min) away.

The apartment was exactly how it was described and Elena was so kind to us! We really enjoyed our stay and were so happy we chose this!

The property was conveniently and centrally located, near to lots of the main attractions and Repubblica Metro station. The property was clean, and well furnished.

The shared living space. We would not have booked had we understood that the room we stayed in shared the living space with another room within the same apartment. In hindsight, whilst an attempt has been made to address this following previous reviews, all rooms should unambiguously where the living space is shared. This is a personal preference, and we recognise that others will enjoy this aspect, we did not.

Bad experience: unprofessional host and misleading conditions It’s unfortunate that such a beautiful and well-located property is paired with such poor hosting service and a complete lack of empathy. The purpose of this type of accommodation should be, above all, to ensure the rest and well-being of travelers. As tourists, we need a comfortable and welcoming space to recharge and enjoy the country we are visiting. Unfortunately, that was not the case here. My stay at this place was very unpleasant due to the behavior of the host, Mrs. Helena. Air conditioning was listed as included on Booking, yet upon arrival, we were denied access to it with absurd excuses. Despite heavy rain, Helena rudely told us to “just open the windows” and use mosquito repellent, completely disregarding the discomfort caused by the heat and humidity. Additionally: ✔ Delayed check-in: The apartment was handed over to us late, even though we had confirmed our arrival time. We were also charged an extra €20 in cash for an early check-in that never happened. ✔ Misleading listing: The listing made the place seem like a fully private space, but it’s actually a shared apartment—something we found deceptive. ✔ Disrespectful attitude: Her behavior was arrogant and lacked any empathy, prioritizing her own comfort over the needs of her guests. The listing does not match what was offered on Booking, and the entire experience felt like a scam. I absolutely do not recommend this place and strongly advise others to avoid it to prevent going through a similar situation.