Reviews of ES Rooms and Apartments
Via delle Corti, 40, 38069 Nago-Torbole, Italy
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Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewThe room is nice and comfortable enough, with a little balcony. Location - close to supermarket and 10 min drive from Nago The hosts seemed nice and attentive, they left a wine bottle for us in the fridge and some room odorizant as a gift, however some basics weren't met.
We stayed for 10 days and we were told free cleaning was only including once, after 5 days. We also asked for toilet paper after 2 days and were told that the one roll provided was part of a welcome package?? We were given a second toilet roll and ended up buying for the rest of our stay. Never had to buy TP anywhere we travelled before, which was amusing. We never got coffee or breakfast items replinished, it seems that if you stay 1 night this is being done by default after each guest, but staying for 10 days you get a worse service. The room was also very noisy (fridge is horrendous, I tried putting it on lower but then it doesn't cool enough), and the church nearby can get a bit annoying with the bells.
Good evening, thank you for your review, I would like to remind you that we are not a hotel as explained on Booking but we are a tourist accommodation so by definition we cannot do breakfasts and room cleaning. We leave the rooms of our house available and what you think is due is a gift that we make, such as toilet paper, coffee pods, water, shower gel, shampoo and much more, such as wine, by shopping for us we thought of you who were in our home. As I repeat, we are not a hotel, if you like the cleaning of the room every day and daily supplies and follow the hotel rules, you can book elsewhere at very different costs, as it should be.
Good evening, thank you for your review, I would like to remind you that we are not a hotel as explained on Booking but we are a tourist accommodation so by definition we cannot do breakfasts and room cleaning. We leave the rooms of our hou… Show more
Reviewed: 31 July 2024 · Stayed in June 2024
Verified reviewParking - paid several minutes from accomodation Cleaning fee - will be requested as an extra payment from the owner after your arrival
Unfortunately, being in the historic center it is not possible to have parking, however you have the possibility of having several free parking areas or with a negligible payment, the furthest area is a 7 minute walk. For cleaning beyond the final cleaning if already paid on Booking, extra cleaning includes changing sheets and towels which have a laundry cost.
Unfortunately, being in the historic center it is not possible to have parking, however you have the possibility of having several free parking areas or with a negligible payment, the furthest area is a 7 minute walk. For cleaning beyond th… Show more
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewNice location, clean Staff responding quickly
Quite noisy (thin walls, fridge making a lot of noise) would recommend bringing earbuds to block out noise when sleeping
Thanks for the advice, we replaced the refrigerator with a much quieter one and further insulated the walls and installed soundproof doors.