Our room felt a bit cramped but it was our choice, just didn't pay attention at the square meters when booking.

Hotel is in a great location, around 12 minutes from the trajn station and 10 -15 to the city center. It's clean and new. The lovely gentleman at the reception went above and beyond to help with everything and make us feel welcome. Highly recommend!

Stayed in August 2025

Unfortunately the shower floods the bathroom very quickly! Only allowed for a couple minute showers before it floods

Very nice modern fit out and felt very safe

Stayed in August 2025

We had a nice spacious room with a big bed & our daughter loved the double sofa bed she had! Nice bathroom with a good shower. The location was handy too around 10 mins from the main part of town.

Stayed in August 2025

The Television only has YouTube and cable. We would have liked access to other streaming apps and chrome cast.

The room was gorgeous, the location was fantastic and it felt very secure with the security steps to get inside.

Stayed in August 2025

None

Everything. Very clean, new and cute hotel. Very friendly staff. Helped with car parking issues, recommended the best city attractions and best pizza in town. Room was spacious, very clean, comfortable bed and the view to the old town was amazing.

Stayed in August 2025

The hotel room was lovely, the best we have stayed in in Italy, however (not the hotels fault) the small park outside attracts a lot of homeless people. This made me uneasy coming to and from the hotel. Some steps to get into property - difficult with heavy luggage.

The room was excellent and very spacious. Very nice bathroom. Aircon was quite quiet and worked very well. Comfy bed. Small fridge and kettle in room. Had a small outdoor space that was accessible however this was very small and was blocked in by aircon unit. The lady on reception was very helpful and gave us lots of recommendations in Florence. Overall a great room!

Stayed in August 2025

All was perfect

Stayed in August 2025

Good location and definitely clean

Stayed in August 2025

This hotel is FANTASTIC! It is extremely clean and the air conditioning is great. The location is also wonderful. Everyone there is so friendly and helpful! We will definitely stay here again.

Stayed in August 2025

The door to the bedroom was faulty and didn't close properly every time. Had to open and close multiple times until I could get it to click and shut properly.

Hotel location was good, staff was great, room was comfortable. Check-in process not the easiest as they're not available 24hs, so it requires a little planification and communication with them. We didn't have trouble as they provided a solution that worked.

Stayed in July 2025

Nothing. There is a cute old lift. This was amazing for luggage.

The view was amazing. The bed was very comfortable and the shower was unbelievable. The staff were really friendly and helpful. The tram stop is 400 meters away and this goes to the airport for 1 euro 70. It also takes you to train station so don’t get a cab.

Stayed in July 2025

Nice central location, near the train station and a nice park. Clean room with lovely room. Loved the cozy boutique hotel feel, very similar to an Airbnb. Quiet, no complaints.

Stayed in July 2025

I got the superior room. But I got two single beds put together and on the hard wood floors they would slip apart during the night

It was close to everything. And the lady at the front desk was very helpful in terms of basic amenities and what to do and see in Florence

Stayed in July 2025

Clean, perfect location

Stayed in July 2025

Convenient, close to many sites

Stayed in June 2025

Great, easy location with supportive staff. Good value for money. lovely view from room!!

Stayed in July 2025

During check in, our receptionist was very helpful in giving me a lay of the land on what sights we could accomplish in the half day we had there. However, when our family (who were staying elsewhere) came by to use our restroom, the receptionist very rudely and abruptly told us that only hotel guests may enter our room. While this is a fair point, she was very loud about it, where other hotel guests could easily hear her, and our family members felt quite embarrassed.

The room was centrally located within a beautiful, historic building. The hotel was a short walk from the magnificent Duomo and Central Market, both of which are must sees. Our room even had a beautiful view of the neighbouring park and the top of the Duomo. The room was spotless, well stocked, with just enough space for two people.

Stayed in July 2025

Nice location not in the center of the old city but reasonable walking distance to Mercato Centrale and Sant Lorenzo Church. The person at the reception provided us with the room cards, showed us the room and provided us a city map with some recommendation for restaurants , gelato and important city land marks

Stayed in July 2025

Lift is small

Very central and handy to all attractions. A quiet place.

Stayed in July 2025

The elevator was old and outdated but still works. However, if it is not closed properly, it won't operate.

Breathe of fresh air from all the places we stayed at in Italy. Everything is new and nice, spacious and super comfortable.

Stayed in July 2025

There is no makeup mirror, little bit not convince.

The room view was so beautiful, and very good location.

Stayed in July 2025

Customers would forget to close the elevatore gate and the elevatore would not move. Foreign customer should learn how the vintage elevators operate even though there were notices on the gate. This was a traveler problem not a hotel issue !

It was new and minimalist .

Stayed in June 2025

Acoustics arent that flash. Can hear everything at night happening from the lift door opening, to people talking in their rooms.

Stayed in July 2025

Breakfast ate could be upgraded

Very friendly staff !

Stayed in June 2025