Nothing.

Modern, clean, beautiful and the staff are absolutely fantastic!

Stayed in August 2025

Nothing! We loved our stay. Just a very small negative, the hire bikes could be upgraded but this really was only a very minor issue

Location was great. Comfortable room with a balcony and views of the lake.

Stayed in June 2025

Liked everything. Would like a proper hairdryer in the room instead of one stuck to the wall

Lake front newly renovated property. Lake view rooms are fabulous. Lots of spare sun beds at the lake even in August. Try lunch and dinner at hotel as both excellent. Staff so nice.

Stayed in August 2025

Everything was great!

Beautiful hotel - clean room, excellent pool / beach area and stunning views. Breakfast offered a good range of items.

Stayed in August 2025

Nothing

Very friendly staff, clean and modern, nice location and great food ❤️

Stayed in August 2025

Spotlessly clean and facilities are brilliant. Reception staff very helpful

Stayed in August 2025

The receptionist gave us poor advice about a taxi transfer. They were unable to arrange a taxi having asked over an hour before we were due to leave. As a result we missed our train transfer.

The room was modern and comfortable, the air conditioning was very good.

Stayed in August 2025

The staff were mostly very friendly and helpful. The rooms were of a high standard and cleaned daily. The location just across from the lake was excellent.

Stayed in August 2025

N/A

Nice modern hotel, very clean. Really well situated in Sirmione, right next to the shuttle bus and lovely facilities. Patricia on the desk was very helpful, thank you!

Stayed in July 2025

Nothing

Great location peaceful and very clean.

Stayed in July 2025

We got a private taxi transfer that cost 85 euros from Verona Airport to this hotel a beautiful brand new black Mercedes van amazing however on the return leg we tried to save a little bit of money by using the local bus and I would have to say avoid this at all costs this bus service is unreliable and you will struggle to get your bags on it just pay the sum to get a private taxi transfer do not rely on the local bus service.

The hotel Europa is a brand new hotel that is situated in sermione overlooking Lake Garda. It is run by a brother and sister who run the hotel with a smile all of the staff are local and do absolutely everything they can to make sure your stay is as happy as can be. For example Patricia on reception helped to us with local knowledge telling us how to navigate around using the local shuttle bus which cost two or three euros each also where to see amazing views after the lake which restaurants she would recommend and she even used her Italian to book us into some restaurants as our Italian was too poor to do this. The pool is brand new it has a padded bottom and lovely glass around and is in the sun all of the time there is plenty of sun lounges there was never any difficulty getting a sun lounger in the sun there is a rooftop terrace with non-stop sun the breakfast was local fresh and varied the room was cleaned each day the location is perfect because there is a shuttle bus a short walk away that takes you directly to the main part of sermione. We had a beautiful balcony overlooking the lake. You can hire Cycles from the hotel. There is a small beach slash garden area with sun lounges and umbrellas on it that is within touching distance of Lake Garda itself with a private jetty out where you can get into like Garda safely.

Stayed in July 2025

The restaurant was lacking in veggie options. I found the bed quite hard but that's just personal preference.

Love the location, the view was wonderful, the deluxe room was a great size, the lady on the desk Patriza was so helpful 😀

Stayed in July 2025

Nothing.

I am quite accustomed to 5 star hotels. I personally could not fault one thing all round regarding this hotel. A couple of small issues with the lift but that was just funny as the staff are immediately there to sort that out very menial. The photos do not do it true justice we had an amazing time in this tranquil located paradise hotel with amazing views. We would not hesitate in using the hotel again. The hotel has been modernised throughout from top to bottom.

Stayed in July 2025

Location is slightly further out of the town than expected however there are regular bus shuttles taking 5 minutes each way.

Excellent facilities with amazing views of the lake. Recently renovated to a high spec. The pool area is fantastic & the new spa facilities are outstanding

Stayed in June 2025

Staff were so friendly and hard working. Breakfast was excellent. Room was spacious and we had a wonderful view across the lake. Hotel is so clean and tidy. Some pictures on review sites still exist of the old hotel before renovation which made me nervous but it is brand new top to bottom.

Stayed in June 2025

Location, staff , everything

Stayed in June 2025

We enjoyed our stay. The staff is very friendly and helpful. The hotel has recently been renovated and is really nice. I would stay here again.

Stayed in June 2025

Superb choice.

Stayed in June 2025

No features to be improved

Breakfast and serving staff were both excellent

Stayed in May 2025

Newly renovated rooms. Private dock and plenty of sun loungers. Nice breakfast.

Stayed in May 2025

The croissants and pastries were a bit dry at breakfast.

The location is beautiful and we had a lovely room looking out to the lake. The staff were lovely and welcoming and the restaurant was so good we didn't eat anywhere else.

Stayed in May 2025

The staff were incredible! They couldn't do enough to help! We changed room very easily and they helped recommend places to visit, were very attentive and super friendly! Breakfast was one of the best settings I've experienced! A beautiful view over the lake with the sun rising, along with amazing food and service from the staff. The spa is tremendous! Spotlessly clean and all seems to be completely new. An amazing last day relaxing in there before travelling home.

Stayed in May 2025

We just loved everything

Everything was amazing!! I want to thank Mrs. Ana who helped when me and my wife needed most. The view of the lake is absolutely beautiful. We loved everything: bedroom, pool, restaurant and, of course, all the kindness received from the staff.

Stayed in May 2025

The weather.

Breakfast was great. Also very satisfied with dinner at restaurant. Staff were all extraordinarily nice and helpful.

Stayed in May 2025