Comentários de Hotel Firenze e Continentale 4 estrelas

Dear Carlos, We're delighted to read your positive review. We're delighted that you appreciated our location near the train station, which makes all kinds of travel easy, whether you're traveling by bus to the surrounding area or by train to the Cinque Terre or Pisa/Florence. We are grateful for your recommendation and hope to have you as our guest again soon. Best regards, La Direzione

Dear Carlos, We're delighted to read your positive review. We're delighted that you appreciated our location near the train station, which makes all kinds of travel easy, whether you're traveling by bus to the surrounding area o… Mostrar mais

Dear Pedro, Thank you for your feedback. We're glad you enjoyed our location and our common areas. However, we're sorry that your room was too small and that you had issues with the shower. Next time, don't hesitate to choose a different room type; we have several categories, each with different sizes, to meet everyone's needs. Thank you for choosing our hotel and we hope to have you as our guest again in the future. Best regards, La Direzione

Dear Pedro, Thank you for your feedback. We're glad you enjoyed our location and our common areas. However, we're sorry that your room was too small and that you had issues with the shower. Next time, don't hesitate to choose a … Mostrar mais

Dear Flavio, Thank you so much for taking the time to review our hotel. We're happy to hear that you enjoyed your stay and that you appreciated our location, breakfast, and the comfort of the property. We hope to have the pleasure of hosting you again in the future. Best regards. La Direzione

Dear Flavio, Thank you so much for taking the time to review our hotel. We're happy to hear that you enjoyed your stay and that you appreciated our location, breakfast, and the comfort of the property. We hope to have the pleasure of ho… Mostrar mais

Dear Joao, thank you so much for your review and for sharing your experience at our hotel. We're delighted to hear you enjoyed our excellent breakfast and our friendly, helpful staff. Furthermore, our strategic location near the pedestrian area and the ferry dock for the Cinque Terre is a real plus. We take note of your comments regarding the room and hope to have the pleasure of welcoming you again and ensuring you have a perfect stay. Best regards. La Direzione

Dear Joao, thank you so much for your review and for sharing your experience at our hotel. We're delighted to hear you enjoyed our excellent breakfast and our friendly, helpful staff. Furthermore, our strategic location near the pedestr… Mostrar mais

Dear Ana, thank you for your positive review. We are happy that you appreciated our location next to the train station to Cinque Terre and our excellent breakfast service. However, we regret the inconvenience you encountered when booking your parking space As you have well noted, our parking spaces must be booked in advance. This is necessary to ensure availability and to guarantee safe parking. We hope to have you as our guest again in the future. Kind regards, La Direzione

Dear Ana, thank you for your positive review. We are happy that you appreciated our location next to the train station to Cinque Terre and our excellent breakfast service. However, we regret the inconvenience you encountered when booking y… Mostrar mais

Gentile Valter, thank you for your feedback. Referring to the parking, we would like to specify our garage is located in the center of the city, just in front of the main train station and we suggest our guests to book it in advance since we do have limited places. Alternatively, there is a public parking lot with more than 200 spaces right next to the hotel. You can also park on the blue stripes on the street, where it is free at night and on holidays, or next to the Military Arsenal where there is another uncovered parking. However, we would like to thank you for the nice review and we hope to see you again soon at our facility. La Direzione

Gentile Valter, thank you for your feedback. Referring to the parking, we would like to specify our garage is located in the center of the city, just in front of the main train station and we suggest our guests to book it in advance since w… Mostrar mais

Dear Rosilene, we are happy to know that your stay at our hotel was positive. We are pleased to know that you appreciated our complete and high-quality breakfast, served in a pleasant environment. We are also happy that our restaurant met your expectations. We are sorry for your disappointment regarding the paid parking. We would just like to point out that the cost of parking is the lowest of all public parking lots in the area and, given the location, it is a very popular service. It also allows us to guarantee a constant security and surveillance service for our guests. We hope to welcome you again in the future. Thank you for your feedback. La Direzione

Dear Rosilene, we are happy to know that your stay at our hotel was positive. We are pleased to know that you appreciated our complete and high-quality breakfast, served in a pleasant environment. We are also happy that our restaurant met y… Mostrar mais

Dear Ricardo, Thank you for sharing your experience at our hotel. We are happy to hear that you enjoyed our great location and the delicious café da manhã. Regarding the room, we would like to point out that we have six different room categories, ranging from a classic style to a more modern one, and each of them has different sizes and interiors to satisfy all the needs of our guests. However, it would have been our concern to move you to a different room if we had been informed of any inconveniences during your stay. We hope to welcome you again in the future. Best regards, La Direzione

Dear Ricardo, Thank you for sharing your experience at our hotel. We are happy to hear that you enjoyed our great location and the delicious café da manhã. Regarding the room, we would like to point out that we have six different room categ… Mostrar mais

Dear Celina, Thank you for posting a review. We are delighted to read that your experience at our Hotel has been pleasant. We would like to specify that we have six different categories of rooms, which vary from a classic style to a more modern one, and each of them has different sizes and interiors so as to satisfy all the needs of our guests. We do hope to see you soon again in La Spezia. Kind regards La Direzione

Dear Celina, Thank you for posting a review. We are delighted to read that your experience at our Hotel has been pleasant. We would like to specify that we have six different categories of rooms, which vary from a classic style to a more … Mostrar mais

Dear Thany, thank you for sharing your experience at our hotel. We are pleased to hear that you enjoyed our quality breakfast and convenient location near the station. However, we are very sorry for the mix-up with your accessible accommodation booking. We are committed to providing quality service to all our guests and we deeply apologize for the inconvenience caused, which should not have happened. We are happy to have resolved the situation and offered you a room that meets your needs. We hope to welcome you again to demonstrate our best service. Thank you for your understanding and we hope to have you as our guest again. Best regards, La Direzione

Dear Thany, thank you for sharing your experience at our hotel. We are pleased to hear that you enjoyed our quality breakfast and convenient location near the station. However, we are very sorry for the mix-up with your accessible accommoda… Mostrar mais