Reviews of Flat 285 La Suite

Excellent location in a beautiful property. Generous sized rooms and comfortable bed. St Peter’s basilica was visible from the window. Lots of lovely little shops and eating places nearby. Close to Metro and bus stops. Helpful reception staff.

Whilst we understand the plumbing is odd due to age of the building, we were a bit annoyed when another guest told us not to shower at 7am as the plumbing to the shower was too noisy.

Nice location.

Overpriced. Breakfast with low viriaty, you need to schedule the time you'll have it the day before and kinda akward since the 2 people that prepare it just stand there staring at you while you eat (they are nice, but it is still akward). Wifi is not that good in the room. The transportation from/to the suit is not included like it sound when you book the place, is payed apart and it's expensive. But if you do decide to ask them for that service let the date that you want the service CLEAR in the chat. There isn't people in the reception all the time, everything is through whatsapp and they can be passive agressive. Weird check-in, since it is like the next door to the address registred. The picture also doesn't look like the room. The shower take some time to get warm and the toilet flush is weirdly weak.

Location

No hot water . Shower lacked pressure. No free water. No conditioner just shampoo. Towels not changed daily .

The location was very convenient for our trip

The room was not like the picture but it was ok, recently renewed. We would like another mirror outside the bathroom and also a carpet or something to avoid slips in the restroom. The first night the AC didn’t work but the staff helps us for the following night. We found only 1 blanket but we were 4 people.

Location seemed fine, but we were not able to stay due to the property failing to honour our reservation. Staff: Poor communication. No apology or proper explanation for the issue. Facilities: Unable to evaluate fully, as we did not stay due to the unavailability of the booked room. Cleanliness: Not applicable - we did not stay. Comfort: Not applicable - our confirmed room was not provided. Value for money: Very poor. We were charged in full for a room that was not available. Location: Decent location, but that was the only positive.

We booked a Luxury Quadruple Room with three separate beds. Upon arrival, we were told the room was not available and were offered two rooms with one double bed each - completely different from what we had reserved and paid for. The property called this an “upgrade,” but it was not suitable for our group and we did not accept it. Despite this, we were still charged. No apology, no accountability. Booking.com support has not resolved the issue either.

Location was excellent did not participate in a breakfast

Noisy toilet system 😡

Amazing location and really friendly staff

The sofa bed was very hard and drooped on one half

Very nice place and nice stafe

nothing

Breakfast is fine, friendly staff, comfortable to stay, and most especially nearby the st Peter Basilica church and nearby the shopping and restaurant. Very recommended 👌

Please next time you need to change the used towel every day 🙏 🙂

Everything else was very good, especially the location.

We had to wait for half an hour for the receptionist, in order to make the check in.

We had a fantastic time in the incredible city of Rome with my family, and having great hotel accommodations played a big part in that. The location is brilliant—near a metro station and right in front of a bus stop to the main attractions, including being in close proximity to the Vatican. Grecia (this next message is from my husband, Newton): Hi Grecia, thank you so much for sorting out our room request so efficiently and professionally, and for making our stay very pleasant. Alfonso, Arnel, and their colleagues are really friendly, patient, and super helpful. Thank you very much for the excellent, friendly service and attention. Salamat po!

Noise level can be a bit high in the corridor. Breakfast can have more options available.

Location and reachability was perfect.

Air conditioner wasn't perfect. And there are no spoon fork plate etc. in room or anywhere near.

Location is perfect, big room, tv with all streaming services

Noise cancellation was not good - we could hear all from the next room and the hall, air conditioner is right next to the bed so impossible to use properly

It was clean, the location was good and staff was friendly

The walls of the rooms are very thin and therefore noisy. During our stay, there were unfortunately 2 other groups staying who always came in late at night and being very loud, not considering other guests. Because of the thin walls and the shared space that was also not really separate, it was not very comfortable. When trying to contact the staff with the number they supported, they did not respond and were only available between 8:00 and 20:00. Outside these hours they were not reachable. Moreover, our toilet leaked which was a small inconvenience.