Hodnocení – Fra I Sassi Residence

Dear Guest, Thank you for taking the time to share your experience at our property. Regarding parking, we would like to clarify that all information about the availability of our affiliated garage and the shuttle service — which costs €10 per trip — is clearly communicated via direct message immediately after the booking is confirmed. This allows us to provide detailed and personalized instructions, especially given the unique layout of the historic center in which we are located. As for the room, we confirm that the one initially assigned to you was a Deluxe Room, exactly as per your reservation. This category offers elegant, well-appointed spaces with features consistent with the description on the booking platform. Nevertheless, understanding your preferences, our front desk team promptly arranged for a room change and offered you an alternative accommodation. We would also like to emphasize that all our rooms have access to the shared panoramic terraces, from which guests can enjoy beautiful views of the city. This amenity is designed to ensure a pleasant and relaxing experience for all our guests, regardless of the room type reserved. We truly appreciate your feedback, as it helps us to continuously improve the quality of our service, and we sincerely hope to have the opportunity to welcome you again in the future, aiming to offer you an even more satisfying stay. Regards Rosita

Dear Guest, Thank you for taking the time to share your experience at our property. Regarding parking, we would like to clarify that all information about the availability of our affiliated garage and the shuttle service — which costs €10 p… Zobrazit více