8.5

Reviews of Gaarten Hotel Benessere Spa by Kleos Group Collection 4 stars

Via Kanotole 13/15, 36032 Gallio, Italy

  • Anonymous

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Beautiful location and very traditional design, amazing view, good plot of room!!! Central location, everything close, cleaning every day,

    Breakfast without vegetables, sometimes without eggs, spa very expensive for that quality and you should pay extra for swimming pool and sauna.

    Property response:

    Dear Guest, Thank You from the Bottom of Our Hearts for Your Wonderful Words! The Kleos Group thanks you for choosing Hotel Gaarten for your stay on the Asiago Plateau and for taking the time to share your review. We're truly delighted you appreciated our hotel's traditional and welcoming atmosphere, the unforgettable mountain views, and your beautiful room. The central location, which allowed you to have "everything nearby," and the daily cleaning service are aspects we pay great attention to, and we're pleased you found them effective. We've noted your suggestions regarding breakfast, especially your observations about the lack of vegetables and the availability of eggs. We always strive to offer a rich and abundant variety, and your feedback helps us constantly improve our offerings. Regarding the Victoria Spa, we're sorry that the experience didn't fully meet your expectations concerning the cost. Our Victoria Spa rates are in line with market prices and reflect the quality of the services offered. We want to clarify that, to provide our guests with a complete and worry-free wellness experience, some room categories already include the wellness path and pool access in their rates. The Classic Room you chose, while very affordably priced, unfortunately doesn't include direct access to the pool and Victoria Spa. We're confident that by opting for one of these superior categories in the future, you'll be able to fully enjoy all our wellness services at even more advantageous conditions. We Await You for a 360° Experience! We sincerely hope to welcome you back soon for an even more complete and relaxing stay. Hotel Gaarten awaits you to discover the beauty of the Asiago Plateau in every season: In spring, you can enjoy nature awakening with walks and excursions through blossoming meadows. Summer offers the opportunity to fully experience the mountains with outdoor activities, trekking, and relaxation in our Spa. Autumn paints the landscape with warm colors, ideal for romantic walks amidst the foliage and tastings of local products. Finally, winter transforms the Plateau into a snow-covered paradise, perfect for ski enthusiasts, snowshoeing, and anyone simply wishing to relax in the warmth of our facilities. We're sure that every season will bring unique emotions and that you'll always find a good reason to come back and visit us. Warm regards from the Asiago Plateau The Staff of Hotel Gaarten

    Dear Guest, Thank You from the Bottom of Our Hearts for Your Wonderful Words! The Kleos Group thanks you for choosing Hotel Gaarten for your stay on the Asiago Plateau and for taking the time to share your review. We're truly delighted… Show more

    Gaarten Hotel Benessere Spa by Kleos Group Collection
    24 July 2025
  • Amanfro

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review
  • Alma

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Kind staff and great venue.

    X

    Property response:

    Dear Alma Sarahí, Thank you for your positive feedback and for sharing your experience at Hotel Gaarten. We are very happy to know that you enjoyed your stay. We are particularly pleased that you appreciated the kindness of our staff and found our location fantastic. Your compliments are a great satisfaction for us. We hope to welcome you back to the Asiago Plateau soon: In spring, you can admire the blooming meadows and immerse yourself in the scents of the mountains during pleasant walks. In summer, you can enjoy the cool and refreshing climate, ideal for excursions and outdoor activities with breathtaking views. In autumn, you will be enveloped by the magic of the woods that turn a thousand colors, creating a warm and evocative atmosphere, perfect for relaxing. In winter, you can experience the magic of the snow, dedicating yourself to skiing, snowboarding, or quiet snowshoeing in an enchanted landscape. A warm greeting from the Plateau The Staff of Hotel Gaarten by Kleos Group Collection

    Dear Alma Sarahí, Thank you for your positive feedback and for sharing your experience at Hotel Gaarten. We are very happy to know that you enjoyed your stay. We are particularly pleased that you appreciated the kindness of our staff and … Show more

    Gaarten Hotel Benessere Spa by Kleos Group Collection
    6 May 2025
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