7.6

Reviews of Hotel Gabriella 3 stars

Via Palestro 88, Central Station, 00185 Rome, Italy

  • Anonymous

    Reviewed: 17 June 2025 · Stayed in May 2025

    Verified review
  • Alexandre

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    .

    The hotel is very disorganised, there are no iron or iron boards available. The kitchen/breakfast area is small and full of random dirty washing bag, the tables cloth are dirty. The towels in the rooms are smelly, no air conditioning, apparently there is a rule in place that it can only be turned on from July even though the room was very hot and uncomfortable in the morning. I will never go back there

    Property response:

    The hotel isn’t disorganized.You’ve asked for an iron and we’ve told you to wait,since other guest was using it,you’re on vacation,relax !!our breakfast room isn’t dirty,wonder if you’ve been in another hotel,since we clean every space every morning.The towels come from the biggest laundry in Italy,so it’s untrue they are smelly .The air conditioning will starts in june,not july lady! And it’s written clearly.In may with 20 degrees we have to waist electricy just to please you?well,sorry but no! Clearly your comment comes from this,and that’s the worst thing to do,shame someone because you haven’t been pleased.

    The hotel isn’t disorganized.You’ve asked for an iron and we’ve told you to wait,since other guest was using it,you’re on vacation,relax !!our breakfast room isn’t dirty,wonder if you’ve been in another hotel,since we clean every space ever… Show more

    Hotel Gabriella
    14 May 2025
  • Ian

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    Great location - close to train station

    Very small, very hot in the room, the room smelled of toilet, very basic

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  • Jackie

    Reviewed: 13 October 2024 · Stayed in October 2024

    Verified review
  • Alex

    Reviewed: 14 September 2024 · Stayed in September 2024

    Verified review

    Amazing location and the rooms were perfect for the price. Clean and tidy with a good bathroom. Air con was a life saver too. The location is brilliant too, just a 2 minute walk from the big train station where you can catch bus rides to all the main attractions

    There wasn’t any negatives. The hotel is quite dated but the rooms were surprisingly modern. For the price you honestly can’t complain

  • Farah

    Reviewed: 20 July 2024 · Stayed in June 2024

    Verified review
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  • Mudafale

    Reviewed: 8 July 2024 · Stayed in June 2024

    Verified review
  • Freda

    Reviewed: 26 October 2023 · Stayed in October 2023

    Verified review

    Location

    Very noisy street

  • 3.0 Poor
    Anonymous

    Reviewed: 10 October 2023 · Stayed in October 2023

    Verified review
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  • Randy

    Reviewed: 10 October 2023 · Stayed in October 2023

    Verified review
  • Abdullah

    Reviewed: 9 October 2023 · Stayed in October 2023

    Verified review
  • Conor

    Reviewed: 29 September 2023 · Stayed in September 2023

    Verified review

    Excellent location

    Damp smell in room but dont think that can be helped

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  • Jonimar

    Reviewed: 21 August 2023 · Stayed in July 2023

    Verified review
  • Justine

    Reviewed: 8 August 2023 · Stayed in August 2023

    Verified review

    The location was perfect next to the train station

    Nothing

    Property response:

    The rooms are cleaned everyday and towels will be changed if necessary,in respect of the environment. There is no mold because they clean with bleach. It’s clear that it does not seem credible that there was no toilet paper. How Would you have done?

    The rooms are cleaned everyday and towels will be changed if necessary,in respect of the environment. There is no mold because they clean with bleach. It’s clear that it does not seem credible that there was no toilet paper. How Would you h… Show more

    Hotel Gabriella
    29 September 2023
  • Stephanie

    Reviewed: 7 August 2023 · Stayed in August 2023

    Verified review

    Location was ok. Close to the train station.

    Room and hotel looked nothing like the pictures. Very old hotel. Of all the rooms available online our room did Jo look anything like them as we would not have booked it.

    Property response:

    No,you got exactly what you have booked my dear!don’t say things not true!and you ‘ve even booked an extra night!so,what are you talking about?

    Hotel Gabriella
    22 August 2023
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  • 3.0 Poor
    Denise

    Reviewed: 29 June 2023 · Stayed in June 2023

    Verified review

    Frige was not working Toilet leakes

    Small Not clean enough Toilet leaking pressure in the toilet is poor

    Property response:

    Fridge is working but you cannot use it to store your food!Toilet is new as the bathrooms is and the room is clean.

    Hotel Gabriella
    29 June 2023
  • Abdullah

    Reviewed: 21 June 2023 · Stayed in May 2023

    Verified review
  • Luis

    Reviewed: 19 June 2023 · Stayed in June 2023

    Verified review
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  • Farzad

    Reviewed: 31 May 2023 · Stayed in May 2023

    Verified review

    Almost nothing, maybe the location

    almost everything, lack of many things. It is claimed to be a 3star hotel but at best it seems like a 1 star. leaking pipes in toilet,small shower,very low hot water pressure, broken drawers,etc They don’t even let guests to use air con in a 29-30degress hot weather and said aircon is for mid June to Sep only despite it is advertised differently in booking.com And don’t trust the pictures. Picture are a whole world something else.

    Property response:

    Farzad Sedaghatnia,what are you saying?hot water works properly,air conditioning is well written that you can use it from june.What are you saying ?stay away from here ?This is a 3 stars hotel,Which you have paid half the price,so just say it! And for your info..pictures are exactly what you have paid for!!!

    Farzad Sedaghatnia,what are you saying?hot water works properly,air conditioning is well written that you can use it from june.What are you saying ?stay away from here ?This is a 3 stars hotel,Which you have paid half the price,so just say … Show more

    Hotel Gabriella
    31 May 2023
  • Taylor

    Reviewed: 18 May 2023 · Stayed in May 2023

    Verified review

    Good location, and good for the price. If you are looking for something reasonable in Rome to sleep it is a great option. I was nervous seeing the bad reviews but now that I stayed it I would definitely return.

  • 7.0 Good
    Nicholas

    Reviewed: 12 May 2023 · Stayed in May 2023

    Verified review
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  • Paul

    Reviewed: 4 May 2023 · Stayed in April 2023

    Verified review

    easy to find from termini central

    no tea coffee access to lifts wi fi rubbish

  • Tong

    Reviewed: 3 April 2023 · Stayed in April 2023

    Verified review
  • Živa

    Reviewed: 30 March 2023 · Stayed in March 2023

    Verified review

    The room was amazing, especially the bathroom that was very nice and clean. Also the view was great. We had an amazing time with your staff that helped us in any way we needed them. We will certainly return!

    Everything was perfect

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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