7.1

Reviews of Hotel Garden 4 stars

Via Porto Ponente, 98050 Vulcano, Italy

  • 7.0 Good
    Christian

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Juliana

    Reviewed: 25 June 2025 · Stayed in May 2025

    Verified review

    The rooms are big, the property itself was lovely with nice views of the water.

    I didn’t stay in Hotel Garden because they were closed for renovation so they put me in another hotel close by from the same owner. There was some trash on my room door and I suspected they would clean it but nobody did so I had to take the stuff out myself.

  • Siranush

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Fabrizio

    Reviewed: 13 August 2024 · Stayed in August 2024

    Verified review

    First of all, if you’re going to the aeolian islands, don’t stay in Vulcano. It’s not the hotel’s fault but the island smells like sulfur and it’s gross. That said, the hotel itself is not nice either. The rooms are small and ugly, while the staff is not the best either. There’s is never a person at the reception and the housekeeping is below acceptable (they wouldn’t even bring new water bottles or fresh towels).

  • Stefan

    Reviewed: 6 June 2024 · Stayed in May 2024

    Verified review

    Because of a "plumbing issue" we were rebooked to "Mari del Sud" Resort. From the outside it looked like the neighbouring Hotel Garden has shut down forever. So we got a free Upgrade, thank you for that. Special thanks to the extremely lovely and helpful staff at Mari del Sud, who made us enjoy our stay even more: Valentina, another young gentlemen whose name i didnt catch unfortunately but who was very helpful arranging a boattour and Ygoro.

    Property response:

    Dear Stefan, Thank you for sharing your experience at Mari del Sud Resort. We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing exceptional service, and it’s wonderful to know that Valentina and our other staff members made your stay even more enjoyable. We’re glad you appreciated the free upgrade due to the plumbing issue, and we apologize for any inconvenience caused by the initial change. Mari del Sud Resort is indeed nestled in a beautiful location, surrounded by the lush greenery and the famous “Sabbie Nere” beach. The contrast between the intense blue sea and the volcanic landscape creates a rare and captivating natural spectacle. We’re thrilled that you had the opportunity to experience this unique setting. Thank you for choosing Mari del Sud Resort, and we hope to welcome you back soon for another memorable stay. Warm regards, Valentina

    Dear Stefan, Thank you for sharing your experience at Mari del Sud Resort. We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing exceptional service, and it’s won… Show more

    Hotel Garden
    6 June 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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