Via Ginori 22/24/26, San Lorenzo, 50123 Florence, Italy
#204 of 384 hotels in Florence
Guests' ChoiceBased on 455 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.4
Staff
9.5
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 1 September 2025
Sarah
United KingdomMore shelves in the bathroom would have been good. The hot tub was tepid
Excellent location, extremely helpful staff, lovely big room for 3
Stayed in August 2025
Reviewed: 30 August 2025
Jennifer
AustraliaThe breakfast included was underwhelming.
The location to the centre of Florence and all the main attractions was excellent. Walkable and plenty of places nearby to eat, shop and explore!
Stayed in August 2025
Reviewed: 27 August 2025
Maria-louise
South AfricaThe street is very noisy. Assistance with help of how, for example, the window blinds opened and closed were not clear.
Easily accessible, very clean, tidy and spacious. Easy walking distance from attractions, eg Duomo
Stayed in August 2025
Reviewed: 26 August 2025
Adva
IsraelThe place is right in the center, the staff is available and nice and helps with anything you ask for, the hotel is in an old and renovated building and that is also its charm. I would book a stay at the hotel again because it is pleasant to stay there. The breakfast is really good and the service is excellent
Stayed in August 2025
Reviewed: 23 August 2025
Julia
NetherlandsNothing we didn't like!
The location couldn't have been better! The staff was so incredibly nice
Stayed in August 2025
Reviewed: 22 August 2025
Nicola
United KingdomOnly thing that the room could improve on would be a full length mirror rather than half size. Other than that a great stay
Great location, clean rooms, helpful and friendly staff. Buffet breakfast provided had an excellent selection. Pool was a huge bonus especially during a hot and humid August!
Stayed in August 2025
Reviewed: 21 August 2025
David
AustraliaNothing. Loved it all.
The room was terrific for our family. They provided cold drinks for us in our mini bar as well as giving us all robes and slippers. We also got a bottle of wine, which was another lovely gesture. The staff were very friendly and the breakfast was delicious. The location was terrific and we were within walking distance to a lot of major attractions. I wish we could have stayed more nights. The hotel was perfect for us and I highly recommend it. Thank you!
Stayed in August 2025
Reviewed: 20 August 2025
Janice
United KingdomThe aircondition could be a bit stronger. But its ok.
The location is just 5 minutes walk to duomo and its accessible to everywhere you go. Santa maria novella is only 9mins walk. The bed is comfortable and the room is very clean its been cleaned everyday. It was spotless. The staff was nice and very accomodating they are available 24 hours. And the best was the surprised that they did for my sons birthday when we came in the room we have plate of fruits and some cakea and a prossecco. Thank you that was really nice. Carrefour supermarket is only across the road and some restaurants nearby. For me this is an ideal hotel to stay if youre in florence. Not too crowdy with tourist and not too loud in the area.
Stayed in August 2025
Reviewed: 16 August 2025
Christina
AustraliaGreat breakfast, perfect location
Stayed in August 2025
Reviewed: 3 August 2025
Mark
United KingdomNothing
Location and staff and room
Stayed in August 2025
Reviewed: 2 August 2025
Courtney
IndiaThin walls.
Great location and helpful staff.
Stayed in July 2025
Reviewed: 1 August 2025
Katherine
United KingdomThe room was a little damaged- cracks on bedside table and water damage to the wallpaper. Not that this detracted from our stay.
The staff were totally fantastic. The location and the breakfast were also both great. The beds were very comfortable and quiet so good sleep.
Stayed in August 2025
Reviewed: 27 July 2025
Stephan
United KingdomGreat location. Swimming pool a big plus! Comfortable and large sized room. Lovely finishes. Staff friendly and very accommodative! Breakfast was great! We will definitely return.
Stayed in July 2025
Reviewed: 27 July 2025
Nadine
AustraliaHaving to leave Florence!!
The staff were exceptional- so friendly and helpful. Mini bar was all included and bottle of wine on arrival was great. Location excellent and very clean
Stayed in July 2025
Reviewed: 22 July 2025
Isabelle
CanadaCleanliness and extra charges
Breakfast was great
Stayed in July 2025
Reviewed: 21 July 2025
Juanita
ColombiaVery nice room for family, perfect location
Stayed in July 2025
Reviewed: 21 July 2025
Kalongo
SwitzerlandThe hotel is located in a busy street so if you have a room on the side of that street then you might hear some noises. This didnt bother me much because the windows block out as much noises as possible and it was too hot to open the windows anyways
Very easy to find. Close to the main attractions. Friendly staff. Swimming pool on site. A great service if you visit in summer months. Finally, you can request for a taxi to the airport at any time.
Stayed in June 2025
Reviewed: 19 July 2025
Gregory
United StatesLocation was perfect for what we wanted to see and experience in Firenze. The room was the perfect size for us and comfortable. Breakfast next door was a great way to start the day.
Stayed in July 2025
Reviewed: 17 July 2025
Laura
United States· Pool area was not as I expected. This is ok since we weren't using the pool much. No one there to hand out towels. Elevator very very slow. Everything else was excellent!
Staff were awesome! Helpful, friendly, and informative! Breakfast is at the restaurant next door and is sensational!!! The young man overseeing breakfast is superb and will do anything he can to make your meal time perfect. Rooms were clean and functional. The elevator was very slow so we used the stairs except when moving heavy luggage. Then we were VERY GRATEFUL for the slow elevator! The hotel is on the edge of a downward neighborhood. There was a lot of graffiti and questionable characters. We didn't really feel unsafe though. Just wouldn't want to be there with a young family.
Stayed in July 2025
Reviewed: 9 July 2025
Helen
United KingdomShower - very small cubicle and poor water flow
Great location
Stayed in July 2025
Reviewed: 8 July 2025
Lukas
United StatesHonestly loved everything.
They gave us a free room upgrade and let us check in early. The staff was very nice. AC worked well, and although the pool is small, there's around 5 chairs to lay out on.
Stayed in June 2025
Reviewed: 4 July 2025
Erika
LithuaniaFriendly staff, nice pool with a bar, newly renovated room, complimentary wine, tasty breakfast nearby. Close to all city attractions.
Stayed in July 2025
Reviewed: 3 July 2025
Donna
United KingdomAlthough the breakfast was included its in a restaurant next door. Their attention to detail is not as good as the hotels but it wouldnt stop me staying here again
Wen upgraded and the room was amazing. Lovely outside space, bathroom and bedroom Pool was an added bonus as it was so hot but the area is quite small. Great area for site seeing. Near everything for exploring. Hop on hop off bus was really good.
Stayed in July 2025
Reviewed: 3 July 2025
Sharyn
CanadaN/A
Great location. Wonderful breakfast. Friendly staff. Nice pool to get refreshed.
Stayed in July 2025
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