Nothing!

Most magical place on the top of a mountain. Beautiful surroundings and beach.

Stayed in August 2025

The old world Italian charm and views, Lovely restaurant and we had fantastic Martini’s The private beach was so charming.

Stayed in July 2025

Everything was great!

Amazing hotel! Would recommend to anyone who is looking for an exceptional experience which is extraordinary.

Stayed in July 2025

The ambience and the staff is fantastic The outdoor pool is spectacular

Stayed in July 2025

Beautiful location and absolutely fantastic pool/sea swimming area!

Stayed in July 2025

Expected more varieties at breakfast as part of the buffet. You need to pay to get some items like egg omelette

Hotel strategically located at top of the hills with amazing views from the room and the breakfast terrace. The room was spacious and the air conditioning worked perfectly during the day. Staff were outstanding; helpful and respectful. Taking the elevators to the shore and to the swimming area was amazing and provided a unique experience.

Stayed in June 2025

A magnificent hotel with an interesting history, a wondeful place on the top of a hillabove the see. There is a convenient elevator that takes you down from the hotel grounds directly to the port. The restaurant terrace offers a magnificient view of the sea!

Stayed in June 2025

60 minutes from Cinque terre by train. You have to work around the train schedule. No bottled water in the room. You have to use a mini bar if you want water. Old hotel so property is pretty dated.

Historic property. Fantastic bar and bar tender. Great views from restaurant. Convenient elevator to take you down to the street. Free parking for your car.

Stayed in June 2025

Restaurant a little disappointing this time, sorry but last time (2 years ago ) it was better.

Wonderful location and view. Very helpful friendly staff Hotel set in beautiful surroundings

Stayed in May 2025

No coffee machine or kettle in the room.

Excellent breakfast. Perfect location. Very good staff. Comfortable room and bath.

Stayed in May 2025

Un castello !!!

Stayed in May 2025

Nothing

Staff, location room facilities and cleanliness were all exceptional. This hotel is exceptional and the restaurant for dinner is a “Wow” factor bonus.

Stayed in May 2025

Right, l reported to the evening reception gentleman (tall large chap) that the spa wasn’t working. Later the next evening I asked him what was happening. His reply was that the maintenance man had a look and it needed a part . What he didn’t realise I had marked up in pencil lines over the control console and the main power switch by the door. The same lines were present therefore nothing had been checked ( I am an engineer). Therefore being told an untrue response isn’t good and resulting loss of face . The pool was out of season so fair enough, however nowhere to sit comfortably in a relaxed environment to read and have a drink or coffee/ tea which is unacceptable given the high rating. In short your room is the only place which on a rainy day would certainly be bored. No in room tea/coffee making facilities very poor. Shame we won’t stay here again and recommend the Due Mare which although less attractive has much better facilities including a spa and indoor swimming pool plus relaxing library and sitting room and cosy bar. So simply it was bed and breakfast nothing more.

The location and history was excellent. The staff on arrival were great and helpful. We had room 103 with spa bath. Good breakfast with great service. Parking good. Had a 6 night stay.

Stayed in April 2025

The place is charming, the position is unique, the personnel is careful.

Stayed in October 2024

Bathroom was a bit outdated but still of good quality

Everything was excellent

Stayed in September 2024

Everything was delightful and we had a wonderful week. The view from our room over the park towards the sea and Monte Portofino was exceptionally beautiful and restful, and the furniture and polished floors were elegant. The situation of the whole hotel is magical and its history fascinating. The current proprietor is clearly passionate about it and attentive to the maintenance of high standards . A lot of trouble is taken and the staff are extremely dedicated and charming - from Pietro the omniscient and brilliant barman from whom we learned so much about wine and with whom it was a pleasure and a privilege to talk, to Simone and Daniele th e sommeliers, to the calm, professional and thoughtful young women who presided over breakfast (and one tireless young man who looked after us evening and morning ), to the lovely young woman serving at dinner whose boyfriend in the kitchen made an anniversary greeting for us, to signora Franca who thought of putting flowers in our room, to the man who gave us a lift to and from the station, to all those we didn’t see (especially the excellent chef and team) but who made our stay memorable. Thank you to everyone! The pool was great and again had very thoughtful and helpful staff. What a treat!

Stayed in September 2024

There was no pool. The pool was a “natural” pool and you have to pay extra to use it. The color of the water was not what i expected … due to fhe reflection of the rocks, a dark blue/gray, not the beautiful turquoise color Portofino is famous for.

Beautiful property and very welcoming staff.

Stayed in August 2024

We ask facilits to old people - they dont have any , everything is difficult. When I asked about this , they could say the true and we could looking for another hotel

Good place in Sestri , but there are some better.

Stayed in July 2024

LOVED IT

BEAUTIFUL

Stayed in June 2024

Staff was a bit chilly.

Breakfast was excellent. Setting was beautiful.

Stayed in July 2024

The room decor is a bit random and all over the place. The fact that the lift directly down to the bathing facilities was out of order was a bit of a shame, as was the rockfall which had cut off our favourite place to sunbathe. The latter, of course, is no fault of the hotel. The shower could be much better in terms of both pressure and temperature.

The bar. The bar was excellent. Custom cocktails, great advice, and friendly service. And not badly priced for the experience. The bartender is a true asset to the hotel. The setting is incredible. Few hotels can bost anything like the setting. Breakfast is good if not especially varied. The decor is fitting, and all of the staff were friendly and welcoming, as well as being efficient. Loads of storage in the room. Room was also very large. The restaurant had a great menu and the wine pairings were excellent.

Stayed in June 2024

Nothing.

Perfect hotel in old castle. Well maintaned, staff very polite atmosphere like in castle should be. Dinner was phantastic.

Stayed in April 2024

Nothing.

Everything. The location and the view are fantastic. The facilities and the mention are great. The breakfast was very good and the staff were excellent. it was exceptional.

Stayed in April 2024

Everything

Stayed in April 2024