Reviews of Grand Hotel Dei Castelli 4 stars
Via Penisola 26, 16039 Sestri Levante, Italy
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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewMost magical place on the top of a mountain. Beautiful surroundings and beach.
Nothing!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewClean room Staff were excellent.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe old world Italian charm and views, Lovely restaurant and we had fantastic Martini’s The private beach was so charming.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewAmazing hotel! Would recommend to anyone who is looking for an exceptional experience which is extraordinary.
Everything was great!
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe ambience and the staff is fantastic The outdoor pool is spectacular
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewBeautiful location and absolutely fantastic pool/sea swimming area!
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewHotel strategically located at top of the hills with amazing views from the room and the breakfast terrace. The room was spacious and the air conditioning worked perfectly during the day. Staff were outstanding; helpful and respectful. Taking the elevators to the shore and to the swimming area was amazing and provided a unique experience.
Expected more varieties at breakfast as part of the buffet. You need to pay to get some items like egg omelette
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewBreathtaking property, in the best location!
So, this amazingly, breathtaking property needs some human touch, some care, some people oriented management and values. The entire services and property facilities and equipments (like the beds, mattresses, pillows…etc) felt like it was there just because it needs so be, like some Marked As Done tasks, so the experience itself had no warmth at all. The staff was acting with fear by the owner, telling us that this will be so upset if we stay at the terrace to have just a glass of prossco - so NO dinner - in our t shirts and shorts. The fear in the guy eyes was no words for me! Also, the staff had too few people on a shift, they were almost jogging to be on service, and being kind at the same time. And they were! The breakfast has nothing to do with the number of stars!
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewA magnificent hotel with an interesting history, a wondeful place on the top of a hillabove the see. There is a convenient elevator that takes you down from the hotel grounds directly to the port. The restaurant terrace offers a magnificient view of the sea!
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewHistoric property. Fantastic bar and bar tender. Great views from restaurant. Convenient elevator to take you down to the street. Free parking for your car.
60 minutes from Cinque terre by train. You have to work around the train schedule. No bottled water in the room. You have to use a mini bar if you want water. Old hotel so property is pretty dated.
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewWonderful location and view. Very helpful friendly staff Hotel set in beautiful surroundings
Restaurant a little disappointing this time, sorry but last time (2 years ago ) it was better.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewExcellent breakfast. Perfect location. Very good staff. Comfortable room and bath.
No coffee machine or kettle in the room.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewUn castello !!!
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewStaff, location room facilities and cleanliness were all exceptional. This hotel is exceptional and the restaurant for dinner is a “Wow” factor bonus.
Nothing
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewBeautiful location, friendly staff, ambiance
Creaky and uncomfortable bed, usual breakfast, owner was unfriendly to guests and staff!
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe location and history was excellent. The staff on arrival were great and helpful. We had room 103 with spa bath. Good breakfast with great service. Parking good. Had a 6 night stay.
Right, l reported to the evening reception gentleman (tall large chap) that the spa wasn’t working. Later the next evening I asked him what was happening. His reply was that the maintenance man had a look and it needed a part . What he didn’t realise I had marked up in pencil lines over the control console and the main power switch by the door. The same lines were present therefore nothing had been checked ( I am an engineer). Therefore being told an untrue response isn’t good and resulting loss of face . The pool was out of season so fair enough, however nowhere to sit comfortably in a relaxed environment to read and have a drink or coffee/ tea which is unacceptable given the high rating. In short your room is the only place which on a rainy day would certainly be bored. No in room tea/coffee making facilities very poor. Shame we won’t stay here again and recommend the Due Mare which although less attractive has much better facilities including a spa and indoor swimming pool plus relaxing library and sitting room and cosy bar. So simply it was bed and breakfast nothing more.
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewThe place is charming, the position is unique, the personnel is careful.